Embassy Suites Hotel

Reviewer: Not provided on Thu 02 Dec 2010 rated 10 out of 10.

Beds were comfortable, staff was friendly, location was not a problem, we felt central to everything we did. Breakfast was awesome!

Positives: The breakfast was AWESOME! The staff was friendly and accommodating. I would stay there again in a heartbeat.

Negatives: No complaints.

Reviewer: Not provided on Tue 26 Oct 2010 rated 9 out of 10.

Nice hotel, friendly staff, and good sized rooms.

Positives: Clean & comfortable.

Negatives: Dated finishes in room.

Reviewer: Not provided on Thu 21 Oct 2010 rated 10 out of 10.

Hotel was beautiful. The staff was great + the shuttle bus drivers were even better. The pool was perfect and it was great to have a free happy hour everyday. Thanks so much.

Positives: Excellent atmosphere staff was great.

Negatives: Restaurant did not have enough choices on the dinner menu.

Reviewer: Not provided on Sun 17 Oct 2010 rated 10 out of 10.

We have a 5 year old and 2 year old, and the King Suite was the best for our 6 day stay! The kids could go to bed at 8pm, and we could stay up and enjoy shows and bathroom in our room. I have loved every Embassy Suites I've been too. This one also had Happy Hour 5-7ish, my kids would ask about everyday, free drinks, popcorn, chips, and snack mix! ALL workers were so nice, holding elevators, opening doors, etc.

Positives: Amazing breakfast!

Negatives: A little far from Disney land, but good Shuttel, and Close to Freeway.

Reviewer: Not provided on Tue 21 Sep 2010 rated 10 out of 10.

The Embassy Suites offered a wonderful experience for myself and my family. We loved having a separate bedroom and living room.

Positives: The staff were wonderful and treated us exceptionally well. I loved the separate living room, free happy hour and breakfast.

Negatives: Everything was wonderful.

Reviewer: Not provided on Tue 08 Apr 2008 rated 1 out of 10.

Mold in the room, ceiling falling apart in bath room, traffic noise, blook on pillow cases, I had to unplug the refrigerator because it wouldnt stop running. I left in the middle of the night. I couldnt breathe. This hotel was awful! I took pictures of the mold and the ceiling. I would truly like a refund.

Positives: Nothing.

Negatives: Mold in the room, ceiling falling apart in bath room, traffic noise, blook on pillow cases, I left in the middle of the night. I couldnt breathe.

Reviewer: Not provided on Wed 12 Mar 2008 rated 10 out of 10.

I would go back and stay at this hotel any day. The staff was so friendly and kind. I saw manager's and the GM serving guests in the atrium during breakfast times as well as in the evening during the managers reception. This is what a hotel should be like, a place second to home.

Positives: The staff and the atmosphere.

Negatives: The location.

Reviewer: Not provided on Thu 24 Jan 2008 rated 5 out of 10.

We loved the accommodations, however, our room was next to a construction site that worked all night long, thus my husband did not sleep and we visited Disneyland the next day. We were not be able to get a good nights rest-especially since we checked in at approximately 7 p.m. and checked out hours later at 7 a.m. I have contacted the hotel manager, but have yet to receive a return phone call.

Positives: Beautiful, and very convenient for Disneyland visitors.

Negatives: Our room was next to a construction site and my husband could not sleep the whole night.

Reviewer: Not provided on Mon 14 Jan 2008 rated 10 out of 10.

I enjoyed our stay here tremendously. The Embassy Suites staff were absolutely great even with the noise the three small children made occasionally. The decor of the rooms and amenities were perfect and everything we needed. The only negative thing was the pop vending machines were empty some of the time but this was only a very minor thing.

Positives: Staff friendly, breakfast wonderful, shuttle helpful, rooms were great.

Negatives: One shuttle driver professional but not very patient with children.

Reviewer: Not provided on Tue 05 Jun 2007 rated 10 out of 10.

Hotel is for everyone, traveler, family, business.

Positives: Ambiance, location, friendliness of staff, food, mgr's reception, breakfast, spaciousness,

Negatives: I had a guess for breakfast, I was charged for it.

Reviewer: Not provided on Mon 09 Apr 2007 rated 9 out of 10.

Upon our confirmed late arrival, there were no double room suites available only king beds, which could not accommodate us since there were 2 adults and 4 children in our party. After calling in the manager, they were able to give us two adjacent (although, not connecting) king bed suites for the same rate. During checkout, a different desk manager was on duty who would not honor the comp room. We had to locate the manager on duty Sat. night to confirm the arrangement before the rate was honored on our bill! I don't know why the error occurred with Embassy Suites but it caused us unnecessary aggravation and inconvenience! When a reservation is confirmed, it should remain as stated unless changed by the guest, not the hotel!

Positives: It was family friendly. The complimentary breakfast was great!

Negatives: Upon arrival, they did not have a double room available although it was confirmed on my reservation.