Embassy Suites

Reviewer: Not provided on Tue 07 Jul 2009 rated 10 out of 10.

One of the nicest rooms we have ever stayed in. Fridge, nice big TV, microwave, beautiful courtyard area. 2 miles from magic springs.

Positives: Great breakfast. Room was very nice.

Negatives: Pool had too much chlorine, burned the eyes. Very little parking.

Reviewer: Not provided on Fri 19 Jun 2009 rated 10 out of 10.

Staff was pleasant & competent, room was great. Atrium was gorgeous, breakfast buffet outstanding except no vitamin D milk, just 2% or skim. Cocktails for a buck from 5:30-7:30pm. In house restaurant has food better than regular restaurants, best mushroom soup ever. Had to park far away or across the street. Had to pay 10 dollar per day internet fee for wireless. There were no complimentary towels left in the evening, pool is small & 5 ft at the deepest, skip swimming. Overall one of the nicest and best hotels I ever stayed in and when we do return to Hot Springs this is where we will stay again.

Positives: Atrium & room layout.

Negatives: No Vitamin D milk, no towels at pool, 10 dollar internet fee per day, poor parking mostly across the street.

Reviewer: Not provided on Wed 28 Jan 2009 rated 9 out of 10.

The hotel is well designed, very well maintained and staffed with some of the friendliest people I have ever encountered in a hotel environment.

Positives: The hotel restaurant and the sincerely friendly staff.

Negatives: I can't think of anything I didn't like.

Reviewer: Not provided on Mon 21 Jul 2008 rated 9 out of 10.

I really enjoyed my stay at this hotel, it had a little bit of everything for the whole family. Besides the room being very spacious, clean and neat; my husband enjoyed the bar for cocktail hour; my child loved to swim in the pool and ride in the elevator; and I personally loved my own getaway at the spa. I will recommend this hotel to all my friends and family who visit or pass through Hot Springs.

Positives: My family enjoyed having a clean, neat, spacious room. I enjoyed the spa. My husband really enjoyed the evening cocktail hour and buffet breakfast.

Negatives: I wish there was a much larger pool available.

Reviewer: Not provided on Tue 15 Jul 2008 rated 9 out of 10.

It was great, After 4 days of saving money on breakfast; we were able to spend money in other places. The staff was super friendly and it was always a great atmosphere, whether it was the staff or the other guest.

Positives: Breakfast.

Negatives: Lots of dogs.

Reviewer: Not provided on Sun 13 Jan 2008 rated 10 out of 10.

We stayed at the Embassy Suites with our son and dog while visiting family. We had a great time at the hotel and seeing the nearby sights. There was a great photo exhibit in the attached convention center, ice skating Downtown, and of course, the promenade, bathhouses and natural hot springs. A wonderful, relaxing visit. The staff was super friendly at all levels. Everyone made eye contact with us and made it a point to say good morning and ask if we needed anything. I needed a fork for some dessert we brought to our room from a restaurant, and one of the waiters attending the New Year Eve's party graciously went to get me one from the kitchen. They got a chuckle out of that. Would love to go back.

Positives: The friendliness of all the staff and their willingness to help with a cheerful attitude. It refreshing and appreciated.

Negatives: Can't think of anything. The chlorine in the pool was maybe a little too strong. I opened the outside door for awhile because it burned my eyes.

Reviewer: Not provided on Mon 05 Nov 2007 rated 10 out of 10.

The hotel was great. Very clean and my wife and I just loved it. We will come back. The free breakfast was awesome. Rooms were very nice. Staff very friendly.

Positives: Very clean and staff very friendly.

Negatives: Everything was wonderful.

Reviewer: Not provided on Wed 18 Jul 2007 rated 9 out of 10.

Very nice. Will stay again.

Positives: Very clean, very good amenities.

Negatives: 3 to 4 family reunions at the hotel.

Reviewer: Not provided on Thu 07 Jun 2007 rated 8 out of 10.

Great hotel. I always stay there when I go to hot springs. Once or twice a year.

Positives: Always like the rooms. Breakfast is okay. Convenient. Staff is always good.

Negatives: The exercise equipment is not properly maintained. No heart meter.

Reviewer: Not provided on Sun 20 May 2007 rated 10 out of 10.

This may have been the best experience I have ever had a hotel. The staff was extremely accommodating and friendly. The atrium area was homey, inviting, and relaxing. The room was most comfortable and spacious and the proximity to the National park and trails was great for someone without a car. I would stay here again in a heartbeat.

Positives: Absolutely everything.

Negatives: Could have been more choices of snacks at evening reception.

Reviewer: Not provided on Tue 17 Oct 2006 rated 10 out of 10.

This is an excellent hotel for the business or casual traveler expecting high standards and the perks that go with them.

Positives: Friendly, clean with all the amenities.

Negatives: Parking was at a premium, to the point that the hotel overlooked cars parking at the hotel entrance, which would be a fire violation anywhere else.

Reviewer: Not provided on Mon 16 Oct 2006 rated 10 out of 10.

I really enjoyed the Embassy. I would definitely stay again.

Positives: I like having a separate bedroom from the living area.

Negatives: Needs valley parking.

Reviewer: Not provided on Wed 13 Sep 2006 rated 10 out of 10.

Would differently recommend this Hotel. Staff was great.

Positives: Breakfast buffet was great.

Negatives: Nothing negative to say.

Reviewer: Not provided on Fri 28 Jul 2006 rated 9 out of 10.

I would recommend this hotel. It was very clean, the room was set up with everything it should have had, and it was nice and cool when we arrived--it was 104 degrees outside. It is expensive but priced similarly to other Embassy Suites especially those located in tourist areas.

Positives: Nice room, activities in lobby--piano bar.

Negatives: Breakfast was mediocre.

Reviewer: Not provided on Sun 23 Jul 2006 rated 9 out of 10.

Very beautiful, in excellent part of the City of Hot Springs and very close, connected to the Convention center. Great and plenty of parking. The place to stay! Everette Rice

Positives: Very diverse staff and people very friendly. Where I grew up!

Negatives: They need more people of Color in Management.

Reviewer: Not provided on Thu 01 Jun 2006 rated 9 out of 10.

Great hotel! New and very nice. Staff was very friendly and helpful. Rooms are always very clean and roomy. Would recommend to everyone.

Positives: Complimentary cooked to order breakfast; very homey feeling.

Negatives: Bed was a little hard.