Hilton Resort And Spa

Reviewer: Not provided on Sun 10 Jul 2011 rated 10 out of 10.

Great staff, beautiful rooms, but if you are staying and hope to be within walking distance of the town of Sedona, you will be very let down it is nearly 10 miles from town.

Positives: The view, hot tub, and fireplace.

Negatives: It is nearly 10 miles from Sedona, not in Sedona like the name or the location map suggests.

Reviewer: Not provided on Fri 23 Jul 2010 rated 8 out of 10.

The hotel staff was friendly, although not extremely knowledgeable about the tourist attractions and activities. The food at the hotel was good, the wait staff was average, not extremely friendly. The met my expectations, but did not exceed them. Overall, my experience at this hotel was good.

Positives: Location and outdoor dining.

Negatives: Extremely narrow rooms.

Reviewer: Not provided on Mon 15 Mar 2010 rated 6 out of 10.

The room seemed like a 3 star room. The pool and hotel amenities were 5 star/resort quality.

Positives: Pool and spa.

Negatives: Room was not resort quality.

Reviewer: Not provided on Sun 21 Feb 2010 rated 10 out of 10.

Exceeded our expectations, nice facility and staff.

Positives: Front desk staff.

Negatives: Nothing.

Reviewer: Not provided on Tue 01 Dec 2009 rated 7 out of 10.

Good service but not anything special.

Positives: More activities and access without extra cost.

Negatives: Sofa bed not pick up everyday.

Reviewer: Not provided on Thu 19 Nov 2009 rated 7 out of 10.

Friendly staff and clean, comfortable room. Missing some of the extras that one would expect in a resort. Location was approximately 10 minutes drive from downtown Sedona.

Positives: Overall, a comfortable stay and a good value.

Negatives: Too far from the main attractions of Sedona.

Reviewer: Not provided on Sun 18 Oct 2009 rated 8 out of 10.

Very comfortable accommodations, and very helpful staff.

Positives: The concierge was great and provided excellent dining suggestions.

Negatives: WiFi was an additional expense, no night-light in the bathroom.

Reviewer: Not provided on Mon 12 Oct 2009 rated 8 out of 10.

This hotel is beautiful and the setting is just great. My room had its own little balcony with two chairs. I don't think there are many rooms with bad views there and the setting is lovely. The restaurant was super expensive though - one appetizer and two glasses of wine cost $50. Also, I don't understand why such a beautiful place would try to charge you for wireless internet. Between the internet and the restaurant, I felt like they were trying to squeeze every dime out of me that they could. After seeing the restaurant prices, I changed my mind about asking how much a massage was at the spa.

Positives: Beautiful hotel, beautiful setting, lots of pools and hot tubs.

Negatives: Charging for wireless internet - a lot - and the restaurant was crazy expensive.

Reviewer: Not provided on Sat 26 Sep 2009 rated 9 out of 10.

Great property and a great room.

Positives: The room was fabulous.

Negatives: The server in the restaurant was short with us.

Reviewer: Not provided on Mon 21 Sep 2009 rated 3 out of 10.

The room seemed great until I tried to sleep and there was a strange noise of some type of machinery and a loud humming sound that never stopped all night long. My husband told me the next morning that he didn't sleep either because of the noise. I complained at checkout and they said we should have let them know. I said I didn't want to wake my husband and what were they going to do, move us at 1:30 in the morning. They didn't seem surprised by my complaint so I am sure they knew we were given a substandard room. I asked our friends how they slept and was told that not very well and found their rooms were substandard as well. The basic purpose of a hotel room is too sleep and it isn't worth it (even discounted) if you can't.

Positives: Management gave us a breakfast to make up for us not getting any sleep due to noise.

Negatives: Room was noisy and substandard.

Reviewer: Not provided on Tue 18 Aug 2009 rated 10 out of 10.

Rooms are great. Spa is excellent and reasonably price for services. Surrounding are very peaceful. Restaurant prices a bit on the high side. Overall a wonderful place to stay.

Positives: Peaceful, beautiful, well maintained.

Negatives: Fee for internet, free if in lobby.

Reviewer: Not provided on Mon 03 Aug 2009 rated 10 out of 10.

The hotel is centrally located and has many amenities. The room was spacious and clean.

Positives: I liked the ambience, location and amenities.

Negatives: The pool was cold.

Reviewer: Not provided on Sun 19 Jul 2009 rated 9 out of 10.

Wonderful hotel that offers many amenities for the vacation traveler. Multiple pools sure to satisfy both children and adults. Facilities allow you to relax or be as active as you may choose. Fireplace in room can make for a romantic ambiance for couples.

Positives: Location and view from room were wonderful.

Negatives: Difficulty in reaching housekeeping about lost item.

Reviewer: Not provided on Fri 22 May 2009 rated 8 out of 10.

The hotel offered a $25 upgrade when we checked in. I don't think that the upgrade was worth the money.

Positives: Location and surroundings were beautiful.

Negatives: Rooms are old.

Reviewer: Not provided on Thu 14 May 2009 rated 10 out of 10.

The hotel offered all the amenities of a four/five star resort unfortunately I did not use them. I called for extra towels, and received them very quickly. Staff was very professional.

Positives: I liked the location. The rooms were comfortable. Service was excellent.

Negatives: Although the room was comfortable, I thought that the room was about 4ft to short. for 2 queen beds, and a LCD TV.

Reviewer: Not provided on Wed 06 May 2009 rated 9 out of 10.

Very pleasant upscale resort/hotel in a great area, just a short drive to the center of Sedona. And even closer to much great hiking. A grocery store and many restaurants, including a very good Chinese restaurant is nearby.

Positives: Free parking, clean and pretty and safe area!

Negatives: No fridge.

Reviewer: Not provided on Mon 20 Apr 2009 rated 9 out of 10.

Hotel was A+ at Priceline cost. A bit removed from downtown Sedona and room was quite small, but pool facilities were great & had separate areas for adults and children. Nice restaurants on site and staff was helpful.

Positives: Beautiful pool, relaxing location.

Negatives: Charge for in-room internet access, but free in lobby.

Reviewer: Not provided on Fri 20 Mar 2009 rated 9 out of 10.

It had a couple of pools, with one family friendly pool in which I took my 8-month old, that had a nice shallow area for kids to play. The rooms were great, with kitchenette and fireplace and lovely little patio. Free internet terminals in the lobby were helpful.

Positives: The rooms were beautiful and had nice amenities.

Negatives: It was about a 10-15 minute drive from Sedona.

Reviewer: Not provided on Sun 07 Sep 2008 rated 9 out of 10.

The hotel sits outside Sedona (Oak Creek), short drive and made it quiet surrounding. Facility was clean and up to date. Fridge and microwave were available in the room. Friendly helpful staff.

Positives: Views of the mountains were beautiful.

Negatives: Snails/worms on the pathway to pools following the rain.

Reviewer: Not provided on Sun 24 Aug 2008 rated 9 out of 10.

Friendly, courteous staff. Easy check-in/check-out. Clean and spacious rooms/bath.

Positives: Spacious room, tennis courts.

Negatives: A little far from the center of Sedona. Spa (incl. tennis courts closed early (8:30).

Reviewer: Not provided on Sat 23 Aug 2008 rated 10 out of 10.

Wonderful location, friendly very helpful, staff and wait staff. Will go back again.

Positives: The food was excellent. The views were wonderful. Great, quiet location.

Negatives: Between 3 and 5 the main dining area is closed.

Reviewer: Not provided on Mon 18 Aug 2008 rated 10 out of 10.

Wonderful location, beautiful surroundings, friendly and accommodating staff, nothing but the best except for no shampoo in room!

Positives: Location.

Negatives: No shampoo in room.