Bramwell Adventures LLC

Reviewer: Not provided on Tue 27 Jul 2010 rated 8 out of 10.

The printer was broken. The front desk employee Kimberly was very helpful with directions and good restaurant recommendations. Room had nice white duvet and some large pillows that I doubt are changed every time the room is cleaned. They looked pretty, but I felt uncomfortable using them.

Positives: The room was nice.

Negatives: The eating area was very dark even in the morning. I couldn't see well enough to know if it was clean.

Reviewer: Not provided on Thu 08 Oct 2009 rated 7 out of 10.

It looked nice in the lobby, but the room was lacking. It only had one elevator and the breakfast was nasty.

Positives: They give you one free drink from the bar.

Negatives: The room had cigarette ashes in the sink when we arrived.

Reviewer: Not provided on Sun 28 Sep 2008 rated 5 out of 10.

This hotel is not the quality expected. The rooms are overall dirty and the mattresses are old, hard, and stained gross, especially for small children. The staff were friendly.

Positives: Shuttle service was quick.

Negatives: Very old, hard, and stained mattresses.

Reviewer: Not provided on Wed 10 Sep 2008 rated 4 out of 10.

Only recommend this one if you are on a serious budget.

Positives: Lobby was decorated nicely.

Negatives: Low quality linens, lobby was disheveled.

Reviewer: Not provided on Tue 09 Sep 2008 rated 7 out of 10.

Not too bad for the price -appreciated micro & fridge.

Positives: Had inside corridors & elevator.

Negatives: Quality of bedding poor, although bed was comfy - short on towels etc.

Reviewer: Not provided on Thu 04 Sep 2008 rated 5 out of 10.

We were traveling with two pets which became a problem and they wanted to charge us $25 per pet when we were told a flat rate of $25. The hotel room was really shabby and I even wondered if the sheets had been changed. Both the bathroom light and one of the bedside table light bulbs were burned out. Finally, the TV did not have a remote control.

Positives: I did not like anything about the hotel.

Negatives: Everything.

Reviewer: Not provided on Thu 21 Aug 2008 rated 1 out of 10.

We had a bad experience. The room was non-smoking but it smelled of smoke everywhere, the bed, the linens, etc. They told us to run the air cleaner (already located in the center of the room on the floor) to clear the air out? Dresser drawers were broken and wouldn't close. Walls were heavily marked and not clean. Burns in the carpet. Recliner was filthy. No TV remote. The front desk was not helpful. Complaints/room concerns were not taken seriously.

Positives: Location.

Negatives: We will never stay here again. Dirty room also the front desk staff did not have any customer service skills.

Reviewer: Not provided on Tue 19 Aug 2008 rated 5 out of 10.

This hotel was conveniently located near downtown, two miles away. The free breakfast was more than I expected; lots of choices. If you are looking for a non-smoking room then this is not the place to stay. They use ozone machines to mask the smoke odor in the rooms, which, by the way, helps very little.

Positives: Breakfast was more than expected.

Negatives: Non-smoking room was a smoking room with an ozone machine in it that didn't work.

Reviewer: Not provided on Mon 18 Aug 2008 rated 10 out of 10.

Excellent value for money. Prompt attentive staff. Courtesy shuttle was always available. I would recommend this to any budget traveler.

Positives: Courtesy shuttle not crowded.

Negatives: Breakfast could be more robust.

Reviewer: Not provided on Thu 01 Jun 2006 rated 9 out of 10.

My family enjoyed the Hawthorne and would book there again. The breakfast was a hearty one with biscuits, gravy, sausage, potatoes and more. The location was excellent for our purposes i.e. Isotopes, shopping, airbase.

Positives: Location was excellent, close to the interstate and the Isotopes ball park.

Negatives: Locks to rear entrance and the swimming pool were not working properly, there were no queen beds only full beds.

Reviewer: Not provided on Tue 16 May 2006 rated 2 out of 10.

I booked this hotel specifically because it was near the location where I was going to be working and because it offered wireless Internet access, which was necessary for my work. I reserved a non-smoking room. Upon arrival, I could already tell just walking down the hall that my room was not going to be non-smoking, and it wasn't. And the stench was overwhelming. I called the desk and was told there were no more non-smoking rooms available. A maintenance man offered the option of either a can of air freshener or an ionic air treatment that would require me to leave the room for several hours. I wonder why, if they have the option, they don't just treat the rooms automatically just in case something like this happens. Then came the Internet - my laptop detected no wireless connection. I called the desk and was told I had to come down from the fourth floor to retrieve a set of instructions. The instructions did nothing, and I soon determined (by taking my laptop and walking a few doors down through the hall) that the signal strength was simply not reaching my room. I contacted the desk again and was told that they were sorry but their wireless signal didn't reach the rooms at the ends of the halls and there was nothing they could do about it. In my opinion, false advertising - don't say you have wireless net if you can't even get it in ALL of the rooms in your hotel. Considering the average quality of the rooms, it was not worth the hassle. Had to do my work in the fourth-floor laundry room in order to get a net signal and checked out the next day.

Positives: Was close to the UNM athletic facilities.

Negatives: Wi-Fi signal "doesn't reach rooms at ends of halls" and no vending machines.

Reviewer: Not provided on Wed 15 Mar 2006 rated 9 out of 10.

Overall, this hotel worked out great. They had a decent breakfast each morning. The rooms were comfortable and shower area was very clean with good water pressure.

Positives: Front desk was very helpful, even printing out maps to locations.

Negatives: Did not like having to go to different floors for ice and vending.

Reviewer: Not provided on Thu 02 Mar 2006 rated 9 out of 10.

We had an enjoyable stay at the hotel. The room was cleaned and beds changed each night. The only improvement I would make is adding new soap to the rooms. We stayed for 5 nights and never got a new bar of soap. The small fridge and microwave allowed us to save some money. We would stay again

Positives: Clean and easy to find.

Negatives: No new soap till five nights.

Reviewer: Not provided on Wed 01 Mar 2006 rated 9 out of 10.

The hotel was neat, clean great breakfast, and great front desk service.

Positives: It was a quick check in and friendly service.

Negatives: The beds were too stiff.

Reviewer: Not provided on Fri 24 Feb 2006 rated 9 out of 10.

It was a hotel with easy access and a good hot breakfast.

Positives: Easy access from major freeway.

Negatives: Room did not get maid service on 02/18/06.

Reviewer: Not provided on Wed 22 Feb 2006 rated 10 out of 10.

A special thank you!

Positives: Location, access to airport.

Negatives: N/A

Reviewer: Not provided on Wed 22 Feb 2006 rated 9 out of 10.

The hotel was very comfortable. The rooms were clean and quite. They serve a very good hot breakfast.

Positives: Easy to find and comfortable.

Negatives: Internet was only accessible in the lobby.

Reviewer: Not provided on Mon 13 Feb 2006 rated 9 out of 10.

The staff was friendly and helpful. The room was easy to find, large, well lit and maintained and very clean.

Positives: Clean and well appointed room and great front desk staff.

Negatives: Location.

Reviewer: Not provided on Tue 07 Feb 2006 rated 6 out of 10.

Great location if you like sleeping on bricks. I could not sleep well at all.

Positives: Location.

Negatives: The beds were absolutely terrible - like bricks.