Holiday Inn Express

Reviewer: Not provided on Thu 11 Nov 2010 rated 8 out of 10.

Clean, comfortable rooms with a friendly staff. Walls seem a little thin if neighbors are noisy. Convenient to downtown.

Positives: Easy to get to from interstate.

Negatives: a lot of road noise.

Reviewer: Not provided on Tue 22 Jun 2010 rated 10 out of 10.

I stayed in this very nice, and very clean hotel with a great breakfast bar, for the same price I had to pay last trip for a terible hotel that was unclean, rude staff and bad coffee for breakfast.

Positives: The breakfast.

Negatives: Everything was great.

Reviewer: Not provided on Sat 20 Mar 2010 rated 3 out of 10.

This hotel is pretty bare-bones. The staff is amazing. However, both in terms of cleanliness and quiet, it left much to be desired. I actually had to use earplugs not because of outside noise, but because I could hear the guy in the next hotel room snoring as if he was in my own room. More insulation, please!

Positives: The hotel staff was amazingly friendly.

Negatives: The walls in this place are so paper thin, I heard the guy next door snoring.

Reviewer: Not provided on Wed 20 Jan 2010 rated 10 out of 10.

I was very pleased with the hotel. Staff was very nice and went out of their way to help us. The breakfast was big, good, warm and great choices. We will be back.

Positives: Room smelled nice, breakfast was great and hotel staff was nice.

Negatives: Highway was too close.

Reviewer: Not provided on Tue 14 Apr 2009 rated 9 out of 10.

Easy access, quiet, clean, what more can you ask for?

Positives: Staff very accommodating.

Negatives: Moldy shower curtain.

Reviewer: Not provided on Fri 09 Jan 2009 rated 7 out of 10.

Overall, this hotel is a great stop when traveling through the area on I-64. It's location is easy to get to. There are restaurants and a mall within walking distance of the hotel. The staff are very friendly. Usually the breakfast bar is well stocked and good food.

Positives: This hotel is in an ideal location for us as we travel I-64.

Negatives: The food on the breakfast buffet was not good this time. Much of it appeared old and dried out pastries. Also our bath tub would not hold water well.

Reviewer: Not provided on Mon 27 Oct 2008 rated 10 out of 10.

Excellent breakfast and staff.

Positives: They worked with me taking me to mall & picking me up.

Negatives: Room was noisy as ground floor facing the

Reviewer: Not provided on Tue 21 Oct 2008 rated 8 out of 10.

Very convenient location right off exit. Staff was friendly and courteous. Lobby and hallways were very clean. Elevators looked as though they needed to be cleaned, papers and crumbs on floor. Room was clean but had use. Burn in carpet from hot iron. Bed was too firm for our tastes. Breakfast included with room was good quality and hot. Nice breakfast area as well. Great place for a business traveler or husband and wife to stay if they won't be spending all day in room.

Positives: Front desk staff was extremely courteous and helpful.

Negatives: The beds were too firm. Woke in the morning with a stiff back.

Reviewer: Not provided on Thu 16 Oct 2008 rated 10 out of 10.

Hotel is easy to find with easy access off expressway. Lots of good lighted parking. Staff was very nice, short check-in. Lobby and hallways were clean. Room keys worked first time. Room was clear, well appointed. Great new linens that don't have bedspreads (they are always nasty in even nicer hotels). They have a great sheet set that can all be washed. Great towels, rain head shower and everything you would want in a room from shampoo to hairdryer. Wireless was easy to access.

Positives: Coffee in room, iron, gerat towels and great linens.

Negatives: Mints on pillow were licorice, I hate licorice.

Reviewer: Not provided on Thu 21 Aug 2008 rated 9 out of 10.

The Holiday Inn Express in Charleston, WV was a very good example of what the chain strives for - comfortable, clean, friendly staff, excellent complimentary breakfast both in selection and quality. It far exceeded my expectations.

Positives: Excellent complimentary breakfast.

Negatives: NA.

Reviewer: Not provided on Thu 21 Aug 2008 rated 10 out of 10.

Very clean with a great value including free parking, internet and breakfast.

Positives: Great value that included nice comp breakfast.

Negatives: We slept next to the fitness center and thought that a small elephant was running in the room next door.

Reviewer: Not provided on Wed 20 Aug 2008 rated 10 out of 10.

Excellent quality and location. I return time after time.

Positives: Location, amenities, comfort.

Negatives: Wish they had a waffle-maker.

Reviewer: Not provided on Tue 19 Aug 2008 rated 9 out of 10.

This hotel was great, the rooms were nice, the breakfast was nice.

Positives: Good location to all attractions.

Negatives: The air condition unit was not working properly.

Reviewer: Not provided on Mon 18 Aug 2008 rated 8 out of 10.

This hotel is best for short stay travelers just looking for a good place to rest for a short time. A little pricey for the accommodations needs to be updated. It's not good for romantic stay or long stays. Next time I will try something the area.

Positives: I liked the quick access to the major highways and dining.

Negatives: Slow bathtub drain, loud AC, old TV.

Reviewer: Not provided on Tue 12 Aug 2008 rated 7 out of 10.

This hotel was clean and attractive with a great breakfast. The only problem was the promise of a crib for our one year old. When we arrived, they were out of cribs, which ruined our experience.

Positives: Great breakfast and clean room.

Negatives: They told us they'd have a crib and couldn't find one.