Silver Cloud Hotel Broadway

Reviewer: Not provided on Thu 18 Nov 2010 rated 8 out of 10.

The hotel was clean, nice and staff were friendly. However, we booked a hotel in the downtown area of Seattle and this was not downtown. It was in Capitol Hill, quite a distance outside the downtown core (Pike's Market and Pioneer Square). Although disappointed to not be downtown, the staff were helpful in suggesting local restaurants and nightlife. The area was nice; lots of character and plenty to do. Hotel is close to activities, shopping and dining in the Capitol Hill area.

Positives: Staff were friendly, quick to offer recommendations for local restaurants and maps of the area (sent us to a great place for dinner).

Negatives: Location was not downtown Seattle and should not be classified as such..

Reviewer: Not provided on Wed 17 Nov 2010 rated 7 out of 10.

My wife is from Seattle and I spent 3 years in the area. With this said, overall this is a good hotel for the business traveler.

Positives: Overall it was a very clean room.

Negatives: The location was not near Pike's Place like it stated on Priceline. Parking was difficult at check in.

Reviewer: Not provided on Sun 14 Nov 2010 rated 10 out of 10.

Very high end in a transitional area.

Positives: Elegant

Negatives: Parking fee too high $19 per day.

Reviewer: Not provided on Mon 25 Oct 2010 rated 8 out of 10.

Very friendly and helpful staff, clean rooms and<BR/>fast elevator service.

Positives: The shuttle van that ran downtown - very convenient.

Negatives: Our bed cover was stained with pen.

Reviewer: Not provided on Thu 21 Oct 2010 rated 9 out of 10.

Great service, shuttles made the location acceptable.

Positives: Great service.

Negatives: Seemed better suited for business travelers.

Reviewer: Not provided on Sun 03 Oct 2010 rated 10 out of 10.

The hotel was impeccably clean. The staff was extremely friendly and helpful. I would highly recommend this hotel to anyone.

Positives: Fabulously clean. Friendly staff

Negatives: Location wasn't ideal but the hotel provided a fabulous free shuttle service.

Reviewer: Not provided on Mon 27 Sep 2010 rated 8 out of 10.

Easy to find and easy access to highways to get around. You can take the light rail into West lake station for $2.50 and the hotel will come pick you up in 5 - 10 minutes. Although I did not eat at the hotel restaurant the food looked good and the breakfast pricing was better than the IHOP next door.

Positives: Convenient to grocery, bars and restaurants.

Negatives: The health club was small and not many choices of equipment.

Reviewer: Not provided on Fri 10 Sep 2010 rated 7 out of 10.

The hotel itself was very nice and clean. Staff was friendly and helpful.

Positives: Surprisingly clean.

Negatives: Food and service at the restaurant were terrible.

Reviewer: Not provided on Tue 31 Aug 2010 rated 8 out of 10.

The hotel is clean and well maintained. Laundry facility includes a full size washer/dryer that is free to use. There is a free shuttle to published surrounding attractions. There is no hotel shuttle to the SEA-TAC airport.

Positives: Clean and well maintained.

Negatives: Did not have a free shuttle to the airport, expensive parking.

Reviewer: Not provided on Tue 24 Aug 2010 rated 9 out of 10.

The hotel room itself was clean, comfortable, and attractive. The shuttle service provided by the hotel was so convenient and the drivers were polite and courteous.

Positives: The shuttle service provided was so convenient and accessible.

Negatives: Area surrounding hotel didn't feel the safest to walk during the evening.

Reviewer: Not provided on Sun 15 Aug 2010 rated 8 out of 10.

Overall a wonderful experience. Great location in Seattle. Loved the shuttle service and the drivers were very friendly and helpful. Rooms were nice- liked the microwave and fridge in the room.

Positives: Great location - loved the shuttle service.

Negatives: Pool was cold.

Reviewer: Not provided on Sun 15 Aug 2010 rated 9 out of 10.

The overall experience was very good. The staff helpful and the server in the restaurant fun.

Positives: The beds were super comfortable.

Negatives: One of the front desk people didn't know the area.

Reviewer: Not provided on Fri 02 Jul 2010 rated 9 out of 10.

Excellent hotel with shuttle service &amp; great breakfast.

Positives: Excellent breakfast &amp; shuttle.

Negatives: Not located in walking distance to tourist spots.

Reviewer: Not provided on Thu 10 Jun 2010 rated 10 out of 10.

Very satisfied with our short stay. However, another shuttle is needed. There seemed to be only one shuttle which was supposed to be available on the hour. The shuttle was 25 minutes late and we were pressed to get to the airport on time by light rail.

Positives: Large, well-appointed rooms, clean, comfortable.

Negatives: Shuttle not always available

Reviewer: Not provided on Sat 08 May 2010 rated 10 out of 10.

The price and amenities were excellent and I would likely stay again - especially as there was a shuttle that went to the local attractions.

Positives: The comfort of the room and particularly the bed.

Negatives: The location wasn't the best.

Reviewer: Not provided on Wed 06 Jan 2010 rated 4 out of 10.

I called the hotel to inquire about the type of room, provided my name and they stated the only think they could guarantee was a King size bed. When I checked in they only had a double bed room and when I told them about what I had been told they were extremely rude.

Positives: It was near the area I wanted.

Negatives: The customer service at the reception desk.

Reviewer: Not provided on Mon 12 Oct 2009 rated 10 out of 10.

Nice room and friendly staff. Shuttle service to area attractions.

Positives: Did not take laptop but hotel had computer room. Helpful staff.

Negatives: Expensive parking.

Reviewer: Not provided on Sat 03 Oct 2009 rated 8 out of 10.

Good as a stopover.

Positives: Friendliness of staff and cleanliness.

Negatives: Breakfast was cleared away too early, time should be extended.

Reviewer: Not provided on Sun 20 Sep 2009 rated 7 out of 10.

My complaints are about Priceline representation of rooms and prices, not about the hotel, which was very nice.

Positives: Clean, friendly staff, TV, breakfast.

Negatives: Location, parking fees, restaurant.

Reviewer: Not provided on Mon 31 Aug 2009 rated 5 out of 10.

This is a good clean hotel. It's location near the hospital district makes it very noisy. We were in the 3rd floor and the noise made it hard to sleep at night. Hotel is not close to any worthwhile attractions. Stay away from the hotel's restaurant. We had dinner and breakfast and were dissapointed both times.

Positives: Free shuttle to our event.

Negatives: Did not upgrade us to a King sized bed after being requested. I even offered to pay an upgrade fee.

Reviewer: Not provided on Thu 13 Aug 2009 rated 10 out of 10.

Most of all, the staff was super nice. The room was also super, especially the plasma TV and the nice shampoos and the bed was so comfortable. They had a free continental breakfast that was awesome, as well as free newspapers delivered to you in the morning and the pool and hot tub were perfect.

Positives: The staff, room, pool, hot tub and free breakfast were great.

Negatives: The gym needed new or better machines.

Reviewer: Not provided on Thu 13 Aug 2009 rated 4 out of 10.

We got a hotel on the very fringe of the downtown area in a rough looking part of town. We were given three different times for the breakfast and consequently missed it. The hourly type guests yelling and carrying on in the hallway till 2 am didn't help much either.

Positives: The 42' plasma. Room layout was good.

Negatives: Location of hotel / pool. Parking fee was high.

Reviewer: Not provided on Tue 04 Aug 2009 rated 9 out of 10.

The hotel was quite nice with friendly and helpful staff. Priceline includes it as downtown hotel but it is really just outside downtown. They have a fairly convenient shuttle that takes you to four different downtown locations.

Positives: Large room with new furnishings and helpful staff.

Negatives: Not really located downtown.

Reviewer: Not provided on Mon 03 Aug 2009 rated 8 out of 10.

Nice and clean with a friendly staff. Several problems identified with the room were never addressed or fixed during three night stay.

Positives: Courtesy shuttle van made up for the hotel being far from downtown.

Negatives: Rooms were small and room deficiencies were not fixed during stay.

Reviewer: Not provided on Sun 02 Aug 2009 rated 6 out of 10.

Overall, I was satisfied with the room. When checking in, the rep did ask us if we were parking a car, but did not say anything about a fee. When checking out, they said it was $17/day. When questioned, the rep said it was disclosed during registration which was false. They could not produce anything stating there was a charge that we signed or was made aware of. Also, breakfast area was in hotel restaurant. However, it was inadequate. Both day, staff said eggs would be provided and gave microwave with instructions for it. Unfortunately, only hard boiled eggs and semi-rotten fruit was given. Will not stay here again, especially for the price.

Positives: Nice location.

Negatives: Unfriendly staff, inadequate breakfast and location, undisclosed parking fee.

Reviewer: Not provided on Sun 02 Aug 2009 rated 8 out of 10.

Overall it was of good value, shuttle service made up for the poor location, clean comfortable beds, great A/C, quite.

Positives: The hotel was clean. They included nice breakfast and shuttle service as a plus point.

Negatives: Not that close to downtown.

Reviewer: Not provided on Sun 02 Aug 2009 rated 9 out of 10.

The customer service reps were very professional and always pleasant. I enjoyed that we needed a room key in order to use the elevator. That helped us feel like the hotel was more secure. We also took advantage of the free shuttle service frequently and really enjoyed the free breakfast. Overall, I would definitely recommend this hotel to friends/family staying in Seattle.

Positives: The free shuttle around the city made our stay more enjoyable and convenient.

Negatives: I was woken up every morning by fire trucks, which is not the fault of the hotel!

Reviewer: Not provided on Fri 12 Jun 2009 rated 10 out of 10.

Nice rooms, and quiet. Breakfast was good. Staff was friendly.

Positives: The staff was very down to earth and helpful, with a professional flair. Warm.

Negatives: The pool had some clumps of hair in it, which made us feel it wasn't very clean.

Reviewer: Not provided on Tue 26 May 2009 rated 10 out of 10.

EVERYONE was<BR/>with a smile and very friendly. Lots of service, directions, a shuttle every 30 minutes with additional maps to help with your destination. Shuttle service for pickup always within time frame stated when called. Very nice breakfast bar. Nice size room with microwave,'fridge and comfortable bed.

Positives: Best hotel I have ever booked on priceline.

Negatives: No dislikes, everything was great.

Reviewer: Not provided on Tue 26 May 2009 rated 10 out of 10.

the complimentary breakfast was a welcome amenity. exercise room was sufficient for our needs and clean. pool and jacuzzi clean and inviting. business center sufficient, maybe one more computer terminal would be nice. Staff bent over backwards for our comfort, and most did it effortlessly. Some staff more knowlegable than others of the aream, but generally would look up or call about what info was needed to accomodate our inquiries.

Positives: attention to detail was overwhelming, very very pleasant staff extremely interested in our comfort

Negatives: shuttle amenity was appreciated, sometimes inconsistent although drivers were pleasant and accomodating

Reviewer: Not provided on Sun 24 May 2009 rated 9 out of 10.

Very comfortable room, great people and a convenient shuttle to most tourist locations.

Positives: Friendly people and a very convenient shuttle service!

Negatives: Pool was a little chilly for us.

Reviewer: Not provided on Mon 31 Jul 2006 rated 8 out of 10.

Definitely recommend this hotel - the rooms and the whole hotel are very nice. Fairly extensive free breakfast. Pool is nice, though not exactly Olympic - sized, it is big enough for lap swimming, and longer than most urban hotel pools. Fitness center also is better than what you'd find at many hotels. Shuttle is a nice service, but it doesn't go just anywhere (like to the space needle)!

Positives: Nice decor - upscale feel, pool and fitness center are nice, complimentary breakfast is nice bonus.

Negatives: Cost - but unfortunately it's relatively reasonable for Seattle; also having to pay extra for parking.

Reviewer: Not provided on Fri 14 Jul 2006 rated 8 out of 10.

This is a very clean, friendly hotel. I'd recommend it to anyone.

Positives: It was on a convent bus line to downtown and near my daughter's house.

Negatives: I can't complain about anything.