Courtyard

Reviewer: Not provided on Sat 18 Dec 2010 rated 7 out of 10.

Overall nice place, would recommend staying.

Positives: Clean facilities, close to the interstate.

Negatives: No free breakfast.

Reviewer: Not provided on Wed 10 Nov 2010 rated 10 out of 10.

This was a one night stay for us but, it was pleasant and we would stay there again. the hotel was clean and conveniently located to everything we wanted to do. Everything was beautifully decorated and clean. We were pleasantly surprised. The only drawback was not knowing that all rooms did not automatically qualify for the complimentary breakfast and we couldn't get a satisfactory answer as to why our room did not.

Positives: Fast, friendly check-in. Comfortable, stylish room and an excellent location!

Negatives: Complimentary breakfast does not apply to all rooms.

Reviewer: Not provided on Mon 10 May 2010 rated 10 out of 10.

Very nice hotel with very comfortable bed.

Positives: Very clean and comfortable.

Negatives: None.

Reviewer: Not provided on Wed 17 Mar 2010 rated 9 out of 10.

Hotel staff member was very friendly and efficent upon arrival. internet access was great with no problems. I used the hottub and pool both were nice not brand new looking but no unhealthy condtions present. I was 99% satisfied with the hotel. what I did not like was traveling through a busy shopping center to reach the hotel and this was the only way to reach it.

Positives: hotel staff very friendly upon arrival, internet access was easy to use

Negatives: you had to travel through a busy shopping center to reach the hotel

Reviewer: Not provided on Sat 23 May 2009 rated 8 out of 10.

The hotel was in a good location, even though I think it was more than the 10 miles advertised from the Springfield Metro station. The walls were really thin allowing me to hear everything from the rooms next door. Other guests at the hotel were not very considerate of their own noise levels.

Positives: Great room with a lovely bathroom. Was able to check in early (always a good thing).

Negatives: Walls very thin, could hear conversations from room next door. Lots of kids running around making noise at all hours.

Reviewer: Not provided on Mon 26 Jan 2009 rated 8 out of 10.

The hotel was very nice, excellent location, very nice staff.

Positives: The staff was very nice.

Negatives: The clerk swiped my amex card twice which caused a problem.

Reviewer: Not provided on Wed 17 Sep 2008 rated 9 out of 10.

Good public spaces, nice rooms, great location. Unfortunately AC in fitness center is poorly engineered and temperature cannot drop below 75!

Positives: Cleanliness.

Negatives: View: Room looked out on the dumpster!

Reviewer: Not provided on Sat 13 Sep 2008 rated 10 out of 10.

Although it's a little difficult to find, it's well worth the effort. The rooms are clean, beautiful and the bed is incredibly comfortable. The decor is modern and inviting.

Positives: It was beautiful and inviting and quiet.

Negatives: We loved every part of this hotel.

Reviewer: Not provided on Fri 15 Aug 2008 rated 9 out of 10.

This hotel is clean and I felt safe, the staff needs to practice their customer service skills.

Positives: Clean and safe.

Negatives: The staff was not friendly, needs more practice to helping customers.

Reviewer: Not provided on Fri 25 Jul 2008 rated 9 out of 10.

The staff was courteous. The location was excellent to dining and shopping. Easy to drive to Mount Vernon and Gunston Hall. The beds were some of the most comfortable we have ever slept on. The room was large and clean. Our adult daughter loved the walking distance to bed, bath and beyond! We would stay there again.

Positives: Convenient to restaurants, mall and historical sights.

Negatives: No refrigerator that worked. Had to ask next day for one due to husband's medication that needed refrigeration.

Reviewer: Not provided on Fri 11 Jul 2008 rated 7 out of 10.

Good place to stay.

Positives: Cleanliness.

Negatives: Fire Alarm went off all morning long one day.

Reviewer: Not provided on Sun 29 Jun 2008 rated 9 out of 10.

We had a very pleasant and comfortable three day stay. A couple of minor problems with a lamp and the toilet were addressed promptly and courteously. Other comparable hotels in the area offer a complementary continental breakfast. We missed that amenity, but overall had a good experience.

Positives: Cleanliness and pleasant service.

Negatives: No mirror in main room.

Reviewer: Not provided on Sun 01 Jun 2008 rated 9 out of 10.

Was good hotel, good meal and good employees.

Positives: Was excellent, clean and attractive.

Negatives: Was excellent except little banging noise at night.

Reviewer: Not provided on Fri 30 May 2008 rated 10 out of 10.

Very nice. Met our expectations and more. We would definitely recommend to anyone.

Positives: Very clean! Liked layout of room.

Negatives: It wasn't free! Just kidding.

Reviewer: Not provided on Mon 26 May 2008 rated 9 out of 10.

NA.

Positives: Very convenient with the way they have a small bar and restaurant set up in lobby. That is rare in this day and age!

Negatives: No complimentary breakfast- great little restaurant set up, but would be nice to have a smaller array of breakfast items free (grab and go vs. Sitting.

Reviewer: Not provided on Thu 22 May 2008 rated 9 out of 10.

Overall, a very nice mid-range facility. Conveniently located with several nearby restaurants in easy walking distance. A friendly and helpful staff. Room was clean and in good repair. An afterthought athletic equipment room with limited equipment options. Pool area, while appearing pleasant were in need of attention. Damaged pool steps, abrasive plaster in both the pool and whirlpool. Whirlpool had the velocity of a soda straw blown at an emphysema convention. Exterior of the facility was in very good condition.

Positives: Overall, a very pleasant place to stay.

Negatives: Athletic facilities were very limited; pool and Jacuzzi were not in good condition (operable, but with evident damage).

Reviewer: Not provided on Wed 07 May 2008 rated 10 out of 10.

This hotel was the best I have stayed in. Staff was very friendly and willing to assist. The rooms were immaculate, no signs of wear or overuse. Housekeeping did a fabulous job of keeping the facility spotless. Outside was well maintained and private. Dining area was clean and felt homelike with comfortable furniture. I will definitely stay there again and recommend it to all.

Positives: Clean, comfortable, friendly.

Negatives: Description stated mini-frig, it was a icebox instead.

Reviewer: Not provided on Tue 22 Apr 2008 rated 10 out of 10.

This is a beautiful, clean hotel.

Positives: The rooms were beautifully decorated.

Negatives: They had down pillows and I am allergic.

Reviewer: Not provided on Tue 15 Apr 2008 rated 9 out of 10.

Nice hotel, but for only one night and only to sleep it was costly. We checked in late and checked out early. We barley got a chance to enjoy it.

Positives: Spacious rooms.

Negatives: Expensive.

Reviewer: Not provided on Thu 03 Apr 2008 rated 10 out of 10.

We were very pleased with the room. Much larger than expected. Liked the refrigerator in the room, but did not get very cold. Would recommend this hotel to friends. Would like to be contacted if any specials ever come up. Loved the extra pillows on the beds and the fact that they were queen instead of the normal full size beds. The chair, loveseat, and shower seat were nice as well. Will come back again to stay soon.

Positives: Spacious rooms, lobby, fitness room, whirlpool, indoor swimming, free internet, clean, noon checkout.

Negatives: Hours of fitness and pool area could be open later, need more handicapped rooms, better refrigerators.