Fairfield Inn & Suites

Reviewer: Not provided on Fri 14 Oct 2011 rated 1 out of 10.

Would never recommend this hotel.

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Positives: It was about 15 min from busch gardens.

Negatives: Hole in ceiling no fridge no microwave outdated cold pool the hot tub was empty.

Reviewer: Not provided on Tue 11 Oct 2011 rated 10 out of 10.

Our room was comfortable and clean. The staff was friendly and helpful. Always smiling. I highly recommend it.

Positives: Very clean and comfortable. Staff was friendly and helpful.

Negatives: Finding a parking space was hard when there was extra people meeting in the conference room.

Reviewer: Not provided on Mon 25 Apr 2011 rated 4 out of 10.

Very basic accommodation. Room was described as a king with pull out, room had two double beds. Personally thought room was overpriced for quality of room even though its proximity to local attractions.

Positives: Hotel was convenient to the Historic Williamsburg area.

Negatives: The room floor had not been vacuumed thoroughly

Reviewer: Not provided on Tue 19 Apr 2011 rated 9 out of 10.

Just as expected - clean, good value, nice location, decent free breakfast.

Positives: Location and thickness of walls.

Negatives: There was a high school group and they were very loud.

Reviewer: Not provided on Sat 03 Apr 2010 rated 9 out of 10.

This was our second stay at Fairfield Inn Williamsburg. Everything was as expected: clean, comfortable room with continental breakfast included. The kids enjoyed the indoor pool. Hotel is in a good, safe location.

Positives: Clean and comfortable.

Negatives: Breakfast area crowded.

Reviewer: Not provided on Mon 19 Oct 2009 rated 9 out of 10.

I would recommend this hotel. The price was right, and we really liked the living area being separate from the bedroom. The staff could not have been nicer.

Positives: The staff was friendly and helpful. The location was perfect for us. It was very clean.

Negatives: Had to wait in line for waffles at breakfast.

Reviewer: Not provided on Thu 07 May 2009 rated 10 out of 10.

Nice hotel, great pool/hot tub, good breakfast, clean modern rooms with comfortable beds.

Positives: I spent 8 years as a business traveler. This is an excellent hotel for the money.

Negatives: No complaints.

Reviewer: Not provided on Thu 04 Sep 2008 rated 6 out of 10.

We arrived at 2:30 AM to check in and had to wait about 5 minutes before anyone noticed we were at the front desk. Desk staff was not friendly. On the way to our room we had to pass a number of piles of trash, dirty towels ant other mess left out by the cleaning crew while they were in progress. Room itself was average, nothing special. Parking was very tight, especially when we arrived back late in the evening. Breakfast in the morning had a great variety and a nice large room for eating. Check out was moderately quick and staff was more friendly.

Positives: Nice breakfast variety.

Negatives: Common areas very dirty during cleaning hours.

Reviewer: Not provided on Thu 04 Sep 2008 rated 9 out of 10.

This hotel was wonderful overall. It wasn't far at all from Busch Gardens and the beds were super comfortable to pass out in after a day there! The room and all the facilities were very clean and the pool area looked great, unfortunately we didn't get a chance to use it. The bathroom was roomy and clean with plenty of counter space and there was a hairdryer and everything. There was a closet in the room and free internet and TV so the room basically had everything, the only thing they didn't have was a micro fridge and microwave which the fridge would've been nice to keep drinks in and stuff. The continental breakfast area was large and had a good variety of food, it was very nice. The staff overall was great, one person was not very friendly but it wasn't bad or anything. The parking lot seemed very crowded and hard to find a space but I guess that's expected. Overall this hotel was an awesome and I would definitely stay there again!

Positives: Very clean, very comfortable beds, location, good continental breakfast.

Negatives: Didn't seem like there was enough parking.

Reviewer: Not provided on Thu 04 Sep 2008 rated 1 out of 10.

Very dirty toilets, beddings, torn bed sheets, horrible!

Positives: Nothing.

Negatives: Dirty.

Reviewer: Not provided on Sat 23 Aug 2008 rated 4 out of 10.

I was disappointed with the Fairfield. From the lack of soap and shampoo in the room to the having to get the key rescanned on three occasions. Also, the free breakfast was not ready at 7:00AM as posted. There were several items either still locked up or missing. I would not recommend this hotel.

Positives: The location, period.

Negatives: After check in, the room had no soap or shampoo, the television had poor reception. I had to get the key rescanned 3 times.

Reviewer: Not provided on Mon 18 Aug 2008 rated 10 out of 10.

Great value. Good location. Super clean rooms. Staying here was an excellent experience.

Positives: Great location. Staff was professional and helpful.

Negatives: Parking is not close to rooms.

Reviewer: Not provided on Tue 05 Aug 2008 rated 5 out of 10.

Overall our stay was pleasant. The room was nicely appointed and reflected the level I would expect from a chain like Fairfield. The front desk staff was attentive and helpful, providing directions and maps. They seemed to be very knowledgeable about the area. The only complaint was at breakfast. Granted we arrived to breakfast late (around 9:30, they stop serving at 10:30) and it was a Saturday morning. The dining area was just very dirty. Food on the floor, sticky tables and serving areas. The food layout was not intuitive.

Positives: Clean and nicely appointed room, helpful staff.

Negatives: Dining space was filthy at breakfast.

Reviewer: Not provided on Mon 28 Jul 2008 rated 10 out of 10.

Great stay. Will stay again.

Positives: Very clean and soft beds!

Negatives: Parking was hard at night - full lot.

Reviewer: Not provided on Sun 27 Jul 2008 rated 4 out of 10.

The pool deck with filthy with mud and dirty towels. For two days no clean towels were replenished in the pool area. Breakfast was good but more microwave ovens are needed since the breakfast sandwiches are your highlighted item. Can't eat them frozen and most families were micro waving 4 or more which means a long wait for the microwave. Money was stolen from our guest room during the time we left for dinner. Have to believe it was an inside job (front desk staff or maintenance) as it was in the evening. Manager had maintenance run a check of the lock on our door and allegedly no one unauthorized entered during our stay. Mind you maintenance was a likely suspect who can access keys to any room as desk staff (there were 2 ladies on duty that evening and not extremely friendly). Extremely disappointing!

Positives: Convenience to major attractions, indoor pool, hot breakfast.

Negatives: Pool deck was filthy, littered with mud and dirty towels strewn all over and no clean towels in sight.

Reviewer: Not provided on Tue 22 Jul 2008 rated 8 out of 10.

I went to there for the amusements parks therefore I was looking to spend too much money, so I settled for a 2 star hotel. I was nervous and expecting the worst so I guess due to my extremely low expectations I was very pleased with this hotel. I've actually been to worst hotels with more stars.

Positives: Well I never been in a 2 star hotel but this more then met my expectations.

Negatives: I really don't have any complaints.

Reviewer: Not provided on Mon 16 Jun 2008 rated 9 out of 10.

I would highly recommend Fairfield Inn because of it met every expectation anyone would have. There was adequate parking, the continental breakfast was excellent, the rooms were clean and the staff was courteous and helpful.

Positives: It was clean, staff was helpful, and food was good.

Negatives: Air Conditioning was too cold.

Reviewer: Not provided on Mon 05 Nov 2007 rated 10 out of 10.

Great hotel at a reasonable price. I will return.

Positives: Efficient service.

Negatives: Nothing.

Reviewer: Not provided on Wed 05 Sep 2007 rated 7 out of 10.

Very nice hotel with clean, comfortable rooms! The breakfast buffet was extensive and quite good! The swimming pool area was nice but dangerous because the floor surface was overly wet and slippery! Their was very little traction on the pool floor surface. I fell very hard on the surface hitting my hip and buttock area! I nearly hit my head on the corner of the raised hot tub ceramic area. Something really needs to be done to make the pool area safer!

Positives: The hotel was clean and convenient to local activities and had a great breakfast buffet!

Negatives: The swimming pool floor area was dangerous and had a very slippery surface. I fell hard and could have gotten seriously hurt!

Reviewer: Not provided on Wed 22 Aug 2007 rated 5 out of 10.

I will not choose Fairfield or Marriott for any future stays.

Positives: The bathroom appeared to be clean.

Negatives: Had to wait outside at 2 am to get door open, no parking, charged $20 for broken frig that froze meals.

Reviewer: Not provided on Thu 31 May 2007 rated 8 out of 10.

Very nice hotel. Rooms were neat and clean and staff was very friendly. The continental breakfast was not well stocked for the crowds, but otherwise, we would highly recommend this hotel. The location is great for both Historic Williamsburg and Busch Gardens.

Positives: Clean, and nice staff.

Negatives: Continental breakfast. Not well prepared for the crowds.