Crowne Plaza

Virginia Beach, Virginia

www.ihg.com Link

Crowne Plaza is a hotel located in Virginia Beach.

Nearby restaurants include Mission BBQ, Saffron Indian Bistro, Mount Trashmore Park, and Tupelo Honey.

Crowne Plaza
4453 Bonney Road
Virginia Beach, Virginia, 23462 USA
Tel: 7574731700

The information displayed here is displayed 'as is' and was last updated on October 16th, 2024. Check the website ( if listed ) for up-to-date information, prices and availability. Where To Stay USA is not responsible for the content of external websites. If you are the owner or operator of Crowne Plaza and wish to update or modify the content on this page including room details, specials and getaways or availability, please use our submission page.

Please note map locations may based on either the address, the town or based on the location of the listed properties zip / postcode.

Marker
.

Crowne Plaza reviews

Rated 7 out of 10 with 24 reviews

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

Reviewer: Not provided on Mon 03 Oct 2011 rated 3 out of 10.

I give the Crowne Hotel two stars. The room was not well maintained. Some of the light fixture did not work. Light switches that did not turn lights on or off. Not enough electrical outlets at bedside table or the couch. Outdated room furnishings, decor, and very loud Air Conditioning unit in the room.

Positives: The hotel was easy to find, parking was available. provided more than just the basic toiletries.

Negatives: Outdated, smelled funny, not well maintained rooms.


Reviewer: Not provided on Mon 12 Sep 2011 rated 10 out of 10.

I love this hotel and wish I could guarantee I'd get it every time I bid on a hotel!

Positives: Very clean and nice.

Negatives: I didn't care for the square bed pillows - I like standard/king sized pillows.


Reviewer: Not provided on Mon 01 Aug 2011 rated 9 out of 10.

This is a simple, few-frills approach to a hotel. Gym, pool, etc. are nice enough, room is clean, food is OK, but you are there for the Beach or a concert, and it's not too close to either. Still, for the price, it's hard to beat (if your bid is successful).



<BR/>

Positives: Courteous, friendly staff and nice rooms.

Negatives: A little bare for a typical 3-star, but overall OK.


Reviewer: Not provided on Thu 09 Jun 2011 rated 2 out of 10.

The hotel was fine, would of been much better except for party, did not separate party from other guests. Noisy to 3 am, several calls to desk.

Positives: Convenient, clean, and

Negatives: No sleep on second night, party going on on both sides, and same group.


Reviewer: Not provided on Tue 17 May 2011 rated 10 out of 10.

An excellent hotel that we will stay at again. Exceeded expectations, was comfortable and we felt safe.

Positives: Cleanliness and comfort.

Negatives: Nothing.


Reviewer: Not provided on Thu 17 Feb 2011 rated 8 out of 10.

This is a solid three-star hotel. I would stay here again.

Positives: This hotel was clean and had decent decor.

Negatives: I liked all.


Reviewer: Not provided on Mon 27 Sep 2010 rated 10 out of 10.

The hotel has recently been remodeled. The decor was nice and clean, and the staff was very helpful and professional.

Positives: Location and decor and cleanliness.

Negatives: No complimentary breakfast.


Reviewer: Not provided on Mon 10 May 2010 rated 10 out of 10.

Had a great time, staff, accommodation, etc. were excellent. Only bad time was we had to leave.

Positives: Everything was excellent.

Negatives: Nothing.


Reviewer: Not provided on Thu 25 Feb 2010 rated 9 out of 10.

Hotel had a great location, close to the town center in Virginia Beach. Convenient, friendly staff, and the only thing I would change is to update the wallpaper, painting. Otherwise my stay was fantastic and I would return back to the Crowne Plaza.

Positives: Clean, friendly staff and

Negatives: Wallpaper in the rooms.


Reviewer: Not provided on Wed 30 Dec 2009 rated 6 out of 10.

The hotel was clean and convenient to mall and restaurants close by. The staff was very accomodating maybe because there were only a few guess in the hotel during the holidays. Even though this was considered to be an upscale hotel the accommodations were average at best.

Positives: The hotel was very quiet during the holiday season.

Negatives: For an upscale hotel the amenities were average.


Reviewer: Not provided on Thu 20 Aug 2009 rated 7 out of 10.

Very polite and courteous hotel staff.

Positives: The staff was very helpful and the small gift bags on the beds were a unique and useful touch.

Negatives: Needs outdoor swimming pool and lighting.


Reviewer: Not provided on Fri 29 May 2009 rated 9 out of 10.

This is my second time here in the last two months<BR/>to Virginia Beach and this Crowne Plaza! I love it and Priceline! I did not like my first room, but the staff put me in a the room I truly wanted within minutes, i.e. bigger bed and with a fridge. Great pool, hot tub, restaurant, early morning coffee and everything very clean!

Positives: The Staff was wonderful to us!

Negatives: The elevators were having technical issues while we were there.


Reviewer: Not provided on Fri 20 Mar 2009 rated 9 out of 10.

Friendly attentive staff, well accommodated, clean rooms, very good amenities. I would definitely stay here again.

Positives: Friendly staff.

Negatives: A


Reviewer: Not provided on Wed 18 Mar 2009 rated 6 out of 10.

The location to all of Virgina Beach was great. The hotel lobby is attractive. Concierge level does not offer breakfast amenities on weekends a disappointment. A large group of teens were on the property and made the common areas unpleasant, particularly when trying to workout. The hotel staff should have been proactive so that the kids were not disruptive to other guests.

Positives: The location was great. Staff was very friendly.

Negatives: Pool was cold; workout room equipment was updated. 18 and older in workout area was not enforced.


Reviewer: Not provided on Fri 29 Aug 2008 rated 5 out of 10.

The cleaning crew needs to pay more attention to picking up trash and dirt left by previous guests. The staff was friendly but not overly knowledgeable about the area.

Positives: It had a pool and hot tub.

Negatives: The room wasn't very clean.

Staff / Service: 7
Location: 4
Cleanliness: 5

Reviewer: Not provided on Thu 14 Aug 2008 rated 8 out of 10.

Hotel has a wonderful location. 10 minutes to VA Beach and about 20 minutes to Sand bridge Beach. Rooms were comfortable and beds were nice. Bathrooms were a bit dingy, and the front desk service was terrible. They had no idea where things were, how to get to places etc. Rude too.

Positives: Great food.

Negatives: Terrible service from the front desk.

Staff / Service: 1
Location: 9
Cleanliness: 7

Reviewer: Not provided on Tue 05 Aug 2008 rated 7 out of 10.

Hotel could not provide non-smoking room or a room with 2 double beds upon arrival. I called day before arrival to verify check-in time and room accommodation requests.

Positives: Staff was accommodating.

Negatives: Room smell was very smoky.

Staff / Service: 10
Location: 8
Cleanliness: 7

Reviewer: Not provided on Tue 05 Aug 2008 rated 9 out of 10.

I loved the hotel decor and the lobby was fantastic. The indoor pool was a plus; It was so hot outside the days we were there.

Positives: I liked the business type room.

Negatives: The room seemed damp.

Staff / Service: 10
Location: 6
Cleanliness: 10

Reviewer: Not provided on Thu 31 Jul 2008 rated 8 out of 10.

I would stay at this hotel again. My room was spacious and inviting. The manager, front desk, and dining room staff was very accommodating and friendly. My sister, who is a part of the community surrounding this hotel, was as impressed as I, an out-of-towner. Overall, it was a very good experience for me.

Positives: The manager, front desk, and dining room staff was very accommodating and friendly.

Negatives: There was an article of clothing left in the room that did not belong to me.

Staff / Service: 9
Location: 8
Cleanliness: 8

Reviewer: Not provided on Thu 31 Jul 2008 rated 5 out of 10.

The hotel seemed nice, but then again the hot tub was nested once started and the air conditioner was broken upon arrival. The room was not ready at 3 at check in time. The bed was clean and very comfortable. The buffet was pretty good. Overall it was a decent stay.

Positives: The pool was nice.

Negatives: The hot tub was nasty, the air conditioner was broken, and ice machine was old.

Staff / Service: 5
Location: 10
Cleanliness: 4

Reviewer: Not provided on Tue 29 Jul 2008 rated 6 out of 10.

Staff was ok, restaurant and lounge had very short hours.

Positives: Location.

Negatives: Power went out before showers.

Staff / Service: 5
Location: 8
Cleanliness: 8

Reviewer: Not provided on Thu 03 Jul 2008 rated 3 out of 10.

This was a terrible experience. The hotel lobby smelled like burned salami, the room smelled like mildew and the food was some of the worst I've ever had. The bathroom was filthy - moldy, dirty floors and looked like it had not been cleaned in between stays. We had already been moved between one room and another because the first had the refrigerator removed and decided to just wipe down everything before we used it. I will never stay in a Crowne Plaza again.

Positives: The location was close to the interstate, restaurants and shops.

Negatives: The room was dirty and smelly. The food in the restaurant was terrible and so overpriced.

Staff / Service: 6
Location: 8
Cleanliness: 3

Reviewer: Not provided on Thu 08 May 2008 rated 10 out of 10.

Beautiful lobby, cute little bar, room to relax in the lobby outside of the room. Room was upgraded, comfy bed and flat-screen television. Quite as well. No concerns about noise and disturbances. I was very happy. Well lit parking lot.

Positives: Located in busy area, close to everything, 15 minutes from the beach.

Negatives: I had a smoking room and had requested a non-smoking room.

Staff / Service: 10
Location: 10
Cleanliness: 10

Reviewer: Not provided on Thu 10 Jan 2008 rated 4 out of 10.

I guess overall the hotel was fine. We were given one of the Executive VIP Suites. However the tray from the previous guest was still outside of the door when my husband and I arrived. When we left for the evening I stopped at the front desk to tell them about the tray of left over food sitting outside our door. When we returned after midnight (7:30pm to 1:30am) the tray was still sitting there. Only at this point it was crawling with ants. There was even a couple in our bathroom sink. At least they had not infested the room.

Positives: It was close to where we were celebrating New Year's Eve.

Negatives: Mold in the shower; you could here what sounded like leaking water from the room above.

Staff / Service: 4
Location: 8
Cleanliness: 3

Additional details

This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-Holiday (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

Amenities

Accessible facilities. Air conditioning individually controlled in room. Airline desk. Bathtub. Bell staff/porter. Car rental desk. Cocktail lounge. Color television. Complimentary newspaper in lobby. Cribs. Direct dial telephone. Dry cleaning. Free parking. Golf. Hairdryer. High speed internet connection. Housekeeping - daily. Housekeeping - weekly. Indoor pool. Interior corridors. Ironing board. Live entertainment. Lounges/bars. Meeting rooms. Microwave. Mini-refrigerator. Non-smoking. On-Site parking. Onsite laundry. Parking. Premium movie channels. Private bathroom. Restaurant. Rollaway bed. Room service. Safe. Safe deposit box. Satellite television. Shops and commercial services. Spare electrical outlet available at desk. Storage space. Sundry/Convenience store. Transportation services - local area. Valet same day dry cleaning. Voice mail. Wireless internet connection. Wireless internet connection in public areas.

Location details / directions

Norfolk International Airport (ORF) 9.00 Mile NW.

Starting at Norfolk International Airport Take Norview Ave going west Take I-64 East towards Va Beach/Chesapeake Take I-264 East Norfolk-Virginia Beach Exit 284B Take exit 17 B Independence Blvd/Pembroke Area Turn Right onto Bonney Rd The Crowne Plaza Hotel will be on the Right Side

Any prices displayed for Crowne Plaza should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.