Hampton Inn

Reviewer: Not provided on Wed 05 Aug 2009 rated 8 out of 10.

Rooms need upgrading of television and dresser. Nice to have a refrigerator and microwave. Very helpful staff.

Positives: Convenient, good amenities for business traveler.

Negatives: Televison is old and hard to view from the desk.

Reviewer: Not provided on Wed 23 Jan 2008 rated 10 out of 10.

We received excellent service, our room above our expectations yet very comfortable. The central lobby was clean and inviting.

Positives: The friendly responses of the staff and overall cleanliness of the hotel.

Negatives: Nothing comes to mind.

Reviewer: Not provided on Wed 25 Jul 2007 rated 9 out of 10.

Would be glad to stay here again.

Positives: Pleasant staff.

Negatives: Rather hard to locate.

Reviewer: Not provided on Thu 28 Jun 2007 rated 10 out of 10.

Very good to excellent.

Positives: Very friendly and helpful staff.

Negatives: Hard to find (Home Depot landmark lights not on).

Reviewer: Not provided on Tue 19 Jun 2007 rated 1 out of 10.

I waited at the Dulles airport for 1.45 hours for the hotel shuttle. The van driver was there several times, but denied that was the hotel that I wanted. I ended up taking a cab to get to the hotel where of course I saw the van driver. I then had to wait in line for 15 minutes to check in only to find out that there is no shuttle service at 0545 and that they would set up another cab for me. Upon arriving in the lobby the next morning, I was told that the cab had left. They had taken the liberty of scheduling the cab 15 minutes early and had not told me of the decision. The front desk clerk told me that she had tried to call the room 10 times to notify me of the change, but the phone never rang. There is not a week that goes by that I am not in a hotel. This has to be one of the worst stays that I have ever had in regards to customer service.

Positives: The room was comfortable and clean.

Negatives: The customer service was horrible.

Reviewer: Not provided on Tue 12 Jun 2007 rated 10 out of 10.

It was more than I expected from a Hampton inn.

Positives: It was within walking distance to shopping and restaurants.

Negatives: It was a little confusing to reach its parking lot despite the building's high visibility.

Reviewer: Not provided on Thu 17 May 2007 rated 8 out of 10.

Staff was very professional, front desk clerk remembered our names the day after we checked in, very rare. I have only 2 complaints; Wi-fi did not work in the room, and the directions provided were not correct, as McClellan Way unexpectedly turns to the left at a certain point, and we got lost getting there.

Positives: Room nicer than average for the price.

Negatives: W-fi did not work in room.

Reviewer: Not provided on Wed 03 Jan 2007 rated 10 out of 10.

Overall, enjoyed staying at this hotel and will come back. My two night stay was pleasant. Very clean, very comfortable bed, good location. A great value!

Positives: Clean, good location, great value.

Negatives: No room service would have liked a larger room.

Reviewer: Not provided on Mon 01 Jan 2007 rated 10 out of 10.

Fairly new and very well kept. Staff is very friendly. Continental breakfast was more like a full breakfast with many choices. Beds were big and comfortable. Over all is a very nice place to stay.

Positives: Rooms, staff, continental breakfast, cleanliness.

Negatives: Had problem with commode was 2 hrs before it was addressed and we were walked in on by house keeping?

Reviewer: Not provided on Tue 21 Nov 2006 rated 10 out of 10.

I would stay here again - great staff, great location, clean rooms and lobby area.

Positives: Very friendly staff.

Negatives: Hot breakfast was rather disappointing; The eggs were from a mix rather than fresh scrambled eggs.

Reviewer: Not provided on Mon 30 Oct 2006 rated 10 out of 10.

Great hotel, very cozy. Great breakfast and reasonable price.

Positives: Best breakfast ever had.

Negatives: The location.

Reviewer: Not provided on Thu 28 Sep 2006 rated 9 out of 10.

See 12 and 13. Overall, I am well pleased with my accommodations especially for what I paid for them.

Positives: It seemed new, clean and well-appointed for a mid-level hotel.

Negatives: It was hard to locate.

Reviewer: Not provided on Wed 13 Sep 2006 rated 2 out of 10.

The staff was rude i called front desk for luggage rack they said yeah we have one at front desk come get it and hung up at check out we waited at front desk to return key at least 15 minutes while staff argued on phone with his girlfriend i finally put key on counter and walked away. And there was no milk at breakfast bar and the waitress could not speak English to understand what we needed i left went to Macdonald thanks there.

Positives: The tub was filled with hair.

Negatives: The sheets were from prior guest they had mud under the comforter.

Reviewer: Not provided on Thu 07 Sep 2006 rated 4 out of 10.

It was a nice hotel. Clean, but way to far away from the airport. The staff, had me down for the wrong shuttle flight to the airport.. But other than that the stay was pleasant.

Positives: I thought the hotel was very clean.

Negatives: The hotel was to far from the airport.

Reviewer: Not provided on Wed 09 Aug 2006 rated 8 out of 10.

I stayed for one night and enjoyed their large continental breakfast.

Positives: Good Hotel.

Negatives: No complaints.

Reviewer: Not provided on Wed 28 Jun 2006 rated 10 out of 10.

This hotel blew me away. it over met my expectations.

Positives: The room was fantastic.

Negatives: N/A

Reviewer: Not provided on Wed 10 May 2006 rated 10 out of 10.

The room was clean with nice comfortable beds. You had to drive through a maze to reach the hotel. The hotel staff did their job but not very friendly.

Positives: This hotel had very comfortable beds and nice fluffy pillows.

Negatives: I was not crazy about the location, however it did have several nice restaurants nearby.