Courtyard

Reviewer: Not provided on Fri 11 Feb 2011 rated 9 out of 10.

Friendly staff, clean, modern amenities and recently remodeled, free shuttle to airport, free Wi-Fi and boarding pass printing. Nice public areas for breakfast, etc.

Positives: Clean, well-maintained, lots of amenities, very business-traveler friendly.

Negatives: Decor is a little tacky, charge for things toiletries like toothpaste.

Reviewer: Not provided on Mon 13 Dec 2010 rated 10 out of 10.

The room was large and had more amenities than I expected. I had a wonderful work space for my computer, a refrigerator, microwave, coffee pot, etc. It was quite nice.

Positives: Friendly staff.

Negatives: Nothing

Reviewer: Not provided on Sun 05 Sep 2010 rated 9 out of 10.

Sleek new interior was very pleasing, and room was very nice.

Positives: Convenient to airport. Newly renovated.

Negatives: New breakfast setup awkward; old buffet arrangement better.

Reviewer: Not provided on Mon 23 Aug 2010 rated 9 out of 10.

Lovely hotel. Helpful staff.

Positives: 1. Decor 2. Maid service was exceptionally helpful.

Negatives: 1. Mattress was very soft 2. Breakfast not included with our rate.

Reviewer: Not provided on Tue 25 May 2010 rated 8 out of 10.

This hotel will be fantastic once the renovations are completed. The designs thus far look great. It is not like any Courtyard I have seen. It is much more upscale.

Positives: Staff is 10+.

Negatives: Construction going on so it was a bit noisy.

Reviewer: Not provided on Sat 17 Apr 2010 rated 8 out of 10.

Very happy with my experience at this hotel. The only complaint is that I was not warned about the construction going on before hand.

Positives: The staff was friendly and accommodating.

Negatives: The breakfast was a little over priced.

Reviewer: Not provided on Thu 01 Apr 2010 rated 3 out of 10.

Hotel is under construction. Dingy lobby. First floor room stale possibly smelling of mold. No free breakfast. Difficult access from the west. Must make a illegal U turn to access property.

Positives: Convient to airport.

Negatives: Construction, musty room first floor, view of dumpster!!

Reviewer: Not provided on Sun 24 Jan 2010 rated 7 out of 10.

This hotel is very convenient for staying overnight and getting the shuttle to the airport. Shuttle service is very prompt and efficient. The hotel in general needs updating, but overall, it is a good accommodation for stay/park/fly. The lobby is attractive, the staff although harried was friendly, efficient and extremely helpful. When we stayed in this hotel it was during a snow storm and they short a number of employees. Despite my less than glowing rating of this hotel, I would stay there again because of the convenience and the staff.

Positives: Close to airport, convenient to get to from interstate.

Negatives: Very noisy heating/cooling unit; room was not very clean; beds need to be updated; hotel needs a face lift.

Reviewer: Not provided on Sun 17 Jan 2010 rated 7 out of 10.

Property was fine and convenient. I was very surprised to be charged for my morning breakfast before departure. I understood it was included in the price when I booked it. That information needs to be made much more clearly.

Positives: Location to airport, free parking at property while traveling and prompt shuttle service to/from airport.

Negatives: I was very surprised to be be charged for my morning breakfast. I understood it was included in price.

Reviewer: Not provided on Fri 27 Nov 2009 rated 10 out of 10.

Very comfortable beds clean room and nice room amenities refrigerator micro and coffee. Pool appeared to be very nice as well with friendly lobby staff and convenient parking nearby to the rooms. Directly across from the Richmond airport.

Positives: Very clean rooms.

Negatives: Loud room fridge.

Reviewer: Not provided on Tue 24 Feb 2009 rated 10 out of 10.

This is a good, clean hotel with comfortable beds.

Positives: It was clean and the beds were comfortable.

Negatives: I did not like the entrance from the street.

Reviewer: Not provided on Thu 19 Feb 2009 rated 8 out of 10.

It's fine for a one night stay if you want to be very close to the Richmond airport-just bring some ear plugs if you are a light sleeper and the hotel happens to have noisy guests running up and down the hallways past midnight.

Positives: It's proximity to the airport.

Negatives: The walls were thin and you could hear noise from the hallway as well as the plumbing.

Reviewer: Not provided on Mon 01 Sep 2008 rated 10 out of 10.

Everything was excellent except the doors didn't have closers on them that would keep the other guests from slamming the doors - like those at the Chester Marriott. Appreciated the microwave and refrigerator. Couldn't have asked for a better hotel staff. Really liked staying there. Also there isn't enough sound proofing to keep down the noise in the hallways and the airport traffic noise. Have stayed at other hotels near an airport and you can't hear the noise from the planes landing and taking off.

Positives: Everything except the sound proofing.

Negatives: Can hear planes taking off and landing - not enough sound proofing.

Reviewer: Not provided on Wed 20 Aug 2008 rated 9 out of 10.

I was pleased overall with my experience at this hotel. I almost wish I had more time to spend a second night, but alas, I was expected in New York the following night. Although I believe this hotel primarily caters to business travelers, I would recommend it to all travelers. It had a nice indoor pool and exercise room as well as a very comfortable bed and nice flat-screen TV with movies on-demand in my room. A pleasant experience!

Positives: The hotel was much closer to downtown than expected, based on the description.

Negatives: Breakfast price was not explained in detail before I decided what to eat.

Reviewer: Not provided on Wed 06 Aug 2008 rated 10 out of 10.

This is a very clean and spacious hotel. I would stay again and recommend this hotel to my friends.

Positives: Location, cleanliness, price.

Negatives: No free breakfast.

Reviewer: Not provided on Wed 06 Aug 2008 rated 10 out of 10.

This was a very nice hotel and I would like to stay.

Positives: It was so clean.

Negatives: Nothing.

Reviewer: Not provided on Fri 18 Jul 2008 rated 10 out of 10.

We had a very enjoyable time staying at this hotel. The staff was marvelous, clean rooms, bright and light throughout. I would stay here again in an instant.

Positives: Cleanliness, allowing me to have a late check out, staff, comfort.

Negatives: Wish they had had a continental breakfast.

Reviewer: Not provided on Tue 08 Jul 2008 rated 8 out of 10.

Ok, but too far from where I needed to be.

Positives: Flat screen TV.

Negatives: NA.

Reviewer: Not provided on Fri 30 May 2008 rated 9 out of 10.

There were no surprises at this Courtyard; even the art work was the same as others we had visited, but it was clean and comfortable. The hotel staff was extremely friendly and helpful and even offered to drive us someplace to dinner. We will definitely stay there again.

Positives: Predictable and convenient to the airport.

Negatives: No cookies in the evening and no morning paper!

Reviewer: Not provided on Fri 30 May 2008 rated 9 out of 10.

Helpful, friendly staff even at 10pm and then at 5am when we were late for our plane. Easy check out. Clean. Just wanted I wanted in a hotel to stay at near the airport.

Positives: So close to the airport and clean.

Negatives: Not really luxury, but that was not what I was looking for anyway--really no complaints.

Reviewer: Not provided on Thu 29 May 2008 rated 8 out of 10.

Would definitely stay there again!

Positives: Clean rooms and convenient location.

Negatives: Only 1 entrance on a divided street made coming/going difficult.

Reviewer: Not provided on Wed 05 Mar 2008 rated 10 out of 10.

The hotel staff was very nice.

Positives: Whirlpool.

Negatives: The cost of the food was expensive. The pool was so cold it should have heated.

Reviewer: Not provided on Sat 05 Jan 2008 rated 9 out of 10.

This hotel met all our expectations, and would stay there again.

Positives: Friendly staff, windows that actually opened comfortable bed and a USA Today.

Negatives: Bathroom could be updated. Clean, but kind of dated.

Reviewer: Not provided on Thu 29 Nov 2007 rated 7 out of 10.

Hotel was clean well maintained. Rooms comfortable. No complaints.

Positives: Fresh cookies in lobby, friendly staff.

Negatives: Location, very few nice restaurants nearby.

Reviewer: Not provided on Thu 22 Nov 2007 rated 8 out of 10.

Even though there was a mix up with my room keys the staff was quick to fix it and added free breakfast as a bonus.

Positives: Helpful staff.

Negatives: Room key mix up.