Quality Inn

Reviewer: Not provided on Mon 26 Sep 2011 rated 8 out of 10.

Great hotel and service.

Positives: The great breakfast they have every date.

Negatives: Location of rooms in relation to rooms.

Reviewer: Not provided on Thu 26 May 2011 rated 9 out of 10.

The hotel was excellent. The grounds were beautiful, staff wonderful and I felt at ease there. The staff gave us directions to everywhere we needed to go and recommended good restaurants.

Positives: The friendliness of the staff, recommended restaurants, gave good directions.

Negatives: A little hard to find

Reviewer: Not provided on Sat 26 Mar 2011 rated 10 out of 10.

For the price was a very good value. Older facility but the staff was that of a 4 star hotel. You get what you pay for and this was an excellent value. Would definitely stay there again. Didn't care for the window air units and the A/C was not real cool but weather turned cool so it was OK.

Positives: Excellent staff, clean rooms and great value for the price.

Negatives: Hotel was dated, musty smell in rooms, poor ice machine, laundry facility not the cleanest but usable.

Reviewer: Not provided on Fri 11 Feb 2011 rated 10 out of 10.

This hotel is great.

Positives: The Quality Inn at the airport in Roanoke, VA is a very good hotel because their customer service was excellent, their rooms were very clean.

Negatives: I

Reviewer: Not provided on Fri 28 Jan 2011 rated 9 out of 10.

Very good.

Positives: Kindness of the hotel receptionist.

Negatives: The inside of room deco looked old.

Reviewer: Not provided on Sun 05 Sep 2010 rated 2 out of 10.

Checked in later on a Friday night. My wife and I were in town for our wedding. Dude at the desk talks about having to walk to work. It was so hot. His whole life story. It's been a long day I'm not feeling well. Get settled in, go to use restroom. Find someone elses hair on the floor. Wipe that up, throw it away head to bed. Get up early the next morning to finish getting our wedding together to find someone elses hairs on the handrail in the shower, on the wall behind the toilet, on the wall in the shower, in the tub and a ring around the bottom of the tub of what I don't know. Turn the shower on, go to get in only to find the shower doesn't drain. So cancel that idea. Go to comb my hair and get ready to head to my parents to shower and get ready. The mirror on the door was dirty as was the mirror over the sink. Go to the desk inform her of the issues that we will be back later in the night. I was told and I will be corrected, thanks for staying. No I am sorry, no nothing. Come back after our wedding to find the same nasty things that were there that morning. But the tub drains. Go back to the desk, it's the guy we checked in with sitting in the corner of the entrance foot proped up on another chair talking about whatever on his cell phone. Tell him whats going on his response is well you should have told me last night. Are you kidding me? So we end up getting the key to another room. Walk in, it's non smoking like the room next door we were in and get hit by an overpowering tabacco odor. Check the bathroom to find the same issues. Go back to the desk. He sends us to another room. Same kinds of issues in that room. We pack our stuff, put it in the car and then we go to the desk and told him that we are leaving not to charge us for the night. That this is unacceptable if there are that many rooms with the same issues what else isn't being properly cleaned. We are supposed to be on our Honeymoon. He beats it around and says, we will be charged for the night still because its after 10 pm he will take us to a clean room that is used when there is an inspection room. I tell him we aren't interested, he keeps going on. About well I don't want anyone getting charged for a night, they don't stay. We have a clean room. I'll take you up. At this point someone else walks in for a room, he is still going on about it. Tells the lady, he will be with her in a minute, continues to talk about the issue. She overhears the problem leaves. Takes us upstairs show him the problems in our room, the first 2 rooms he sent us to. Then goes on to show us the inspection rooms. After a total of 6 rooms, they are all having the same issues. The service was terrible. The staff I was unimpressed with and the cleanliness? 6 rooms all the same issues some rooms had fixtures falling off the shower and they were inspection rooms come on get real.

Positives: Location is decent, local dining.

Negatives: Dirty rooms, staff not helpful, 6 Rooms and all the same issue.

Reviewer: Not provided on Sat 31 Jul 2010 rated 7 out of 10.

The staff was friendly and helpful. The hotel appeared to be in the middle of an upgrade so most of the guests were place on the backside of the hotel. The hotel is at the top of a hill. There aren't any restaurants nearby. The bed was really hard and uncomfortable.

Positives: The food in the pub was wonderful.

Negatives: Hot breakfast only consisted of bacon, eggs and several cold items.

Reviewer: Not provided on Thu 13 May 2010 rated 9 out of 10.

Good price for free decent buffet breakfast which includes fresh fruit, scrambled eggs, bacon waffles; bedding & room decor is recent and decent - not frumpy. Carpeting needs update. Perfect for a quick overnight stay for driving through.

Positives: Free breakfast, clean bedding & pillows, and clean bathrooms.

Negatives: Front desk needs to smile.

Reviewer: Not provided on Mon 29 Mar 2010 rated 2 out of 10.

I don't recommend this hotel to anyone until unless if they put new carpet and new AC Units.

Positives: None.

Negatives: Air vents, carpet was very dirty.

Reviewer: Not provided on Mon 29 Mar 2010 rated 10 out of 10.

Overall, I was pleased. I was there a week to spend time with a new grand baby and so was in the hotel just at night. The bed was clean and comfortable. The location was easy to get to and rom. The breakfast was good for me.

Positives: Stayed for a week and they made my bed and cleaned up everyday.

Negatives: Plumbing fixtures needed repair and paint.

Reviewer: Not provided on Mon 22 Feb 2010 rated 8 out of 10.

It was OK.

Positives: It was decent.

Negatives: Heater was decent, did not make the room hot.

Reviewer: Not provided on Thu 13 Aug 2009 rated 9 out of 10.

Although the hotel is older, overall the room was clean. I liked the noon checkout time. I called on three occasions during my week stay and ask for additional towels and only received them on one which was the night I checked in. Staff was friendly. The only major complaint was the water in the shower kept changing temperatures after flowing for several minutes.

Positives: Continental breakfast, pool, price.

Negatives: Cobwebs on walls, thick dust under chest of drawers, bed and chair.

Reviewer: Not provided on Fri 17 Jul 2009 rated 8 out of 10.

This is actually a motel with rooms opening to the outside of the building. It was a little difficult to locate as the inn is nestled in some trees at the top of a hill. The front desk staff was very polite and thorough in discussing the motel layout. The room was comfortable and the full breakfast was a refreshing upgrade over a standard continental. Our wireless internet worked sporadically during our stay.

Positives: Full breakfast buffet

Negatives: Poor wireless coverage

Reviewer: Not provided on Sat 04 Jul 2009 rated 6 out of 10.

It seems to have been busy and healthy once but it is now in decline.

Positives: Good value.

Negatives: Not enough lighting - outdoors felt creepy and unsafe.

Reviewer: Not provided on Wed 01 Jul 2009 rated 8 out of 10.

Because of the lodness of the part at check in and the fairly unattractivenss of the lounge area in front of the check in, I was afraid the room would not be clean-but, it was and I slept well.

Positives: The room was clean and the bed was very comfortable and the check out time was good.

Negatives: The was a very loud party in the party room as I entered and it was wearing on a very tired person trying to get checked in.

Reviewer: Not provided on Mon 01 Jun 2009 rated 6 out of 10.

The room was OK. It was not the best decor, but appropriate for a 2 star hotel. Offered a big breakfast for free. Nice setting on a hill.

Positives: They offered a big breakfast for free.

Negatives: The pool was closed and it was May 31st.

Reviewer: Not provided on Sat 16 May 2009 rated 7 out of 10.

This is an old style motel, barely able to plausibly be called 2 star, I'd just call it a better than average, clean 1star. The free breakfast was better than expected but not great. Wish I'd noticed the waffle maker before finishing eating. Typical old all door, windows, wall onto parking lot, with plastic drape holder which keeps drapes from closing in door. But you have to put drape outside the holder to actually keep people from seeing in, etc. Cleanliness, service, etc were fine but don't expect anything to be new or great.

Positives: Cheap, convenient to I-81.

Negatives: Old-style motel (glass front to parking lot etc).

Reviewer: Not provided on Sat 03 Jan 2009 rated 9 out of 10.

I didn't get to see all this hotel had to offer, but what I did see, I was very satisfied with. This hotel appeared to specifically cater to business travelers and small conventions.

Positives: Breakfast was one of the best selections encountered on our trip!

Negatives: Staff did not consider all options for getting us into a non-smoking room.

Reviewer: Not provided on Thu 20 Nov 2008 rated 10 out of 10.

This is a basic hotel with some age, but my experience was very good. My room had been updated, the breakfast was wonderful and the staff was friendly.

Positives: The breakfast and the overall comfort of the room.

Negatives: I prefer not having rooms that open to outside, which this was.