Courtyard

Richmond, Virginia

www.marriott.com Link

Courtyard is a hotel located in Richmond.

The Courtyard Northwest Richmond hotel puts guests in an excellent location near Short Pump Town Center, adjacent to the prestigious Innsbrook Corporate Center and the West Creek Business Park in Richmond's West End.

Our well appointed guest rooms are ideal for both leisure and business travel with luxurious Marriott bedding, ergonomic chairs, complimentary high-speed internet access and plenty of space to spread out and relax.

Guests at our value-packed hotel in Richmond, Virginia will appreciate our attentive service and amenities.

Our Bistro Restaurant offers a variety of healthy choices, an indoor pool and on-site fitness center featuring cardiovascular equipment. We also offer 3 meeting rooms and 1,990 sq. ft. of flexible event space ideal for business meetings, reunions. At this Short Pump hotel, our event menus and dedicated staff can help make sure your event exceeds your expectations. The Courtyard Richmond Northwest hotel offers the amenities and service to make your stay relaxing and enjoyable.

Nearby restaurants include Curry House, Banzara, Hondos, and Akoya Kitchen.

Courtyard
3950 Westerre Parkway
Richmond, Virginia, 23233 USA
Tel: (804) 346-5427
Fax: (804) 346-5429

The information displayed here is displayed 'as is' and was last updated on September 20th, 2024. Check the website ( if listed ) for up-to-date information, prices and availability. Where To Stay USA is not responsible for the content of external websites. If you are the owner or operator of Courtyard and wish to update or modify the content on this page including room details, specials and getaways or availability, please use our submission page.

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Courtyard reviews

Rated 8 out of 10 with 23 reviews

The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.

Reviewer: Not provided on Fri 05 Aug 2011 rated 10 out of 10.

We were able to get a great price with priceline for this hotel. Very friendly, nice, clean.

Positives: Nice, clean, friendly.

Negatives: None


Reviewer: Not provided on Tue 03 May 2011 rated 10 out of 10.

It's a good Marriott, the room was clean, nothing was a problem. I forgot something in my room and their night deck clerk<BR/> found it the next day and sent it to me. Excellent service.

Positives: Everything is as it should be - clean, comfortable and attractive.

Negatives: The in room coffee is not great. Not a big deal though, the free coffee downstairs is very good.


Reviewer: Not provided on Mon 14 Feb 2011 rated 9 out of 10.

It's a Marriott Courtyard, you know what your getting before you ever walk in the door and that's a good thing.

Positives: Excellent location, good access to restaurants, highways, and central to all the areas I'm working in.

Negatives: Nothing.


Reviewer: Not provided on Sun 30 Jan 2011 rated 9 out of 10.

Very nice, hope to stay there again, liked smaller hotel would have liked a fridge in my room, but I didn't ask if I could get one. Would have liked a free continental breakfast. Very clean. Friendly personnel.

Positives: Great location, nice rooms, and lots of pillows.

Negatives: Would have liked a refrigerator in room; no free continental breakfast.


Reviewer: Not provided on Wed 12 Jan 2011 rated 8 out of 10.

Very nice stay for a quick getaway for my husband and me. We enjoyed the easy drive, hopped off I64, and it was relatively close to Short Pump dining and shopping.

Positives: The layout of the room.

Negatives: Drinking glasses were dirty. Sink had an ugly crack.


Reviewer: Not provided on Mon 10 Jan 2011 rated 9 out of 10.

I would certainly stay there again. I wish they offered a free breakfast, but not the case.

Positives: Very friendly staff and very close to my work site and interstate accessible.

Negatives: I spent 4 nights and my sheets were changed for the 4th night.


Reviewer: Not provided on Tue 15 Jun 2010 rated 9 out of 10.

Hotel seemed to be older, but had been nicely updated. Front desk clerk was nice and helpful. Check in was speedy. We stayed in a room with a nice size balcony overlooking a well manicured lawn / garden space. Exercise facility is small. Indoor pool area was nice. Overall, this is a nice place to stay for leisure or business.

Positives: Great location. Close to places to eat. Clean, comfortable rooms. Updated.

Negatives: Elevator was stuffy and old. TV was older.


Reviewer: Not provided on Thu 17 Sep 2009 rated 9 out of 10.

Would recommend this hotel to anyone. It was clean and staff was extremely helpful. Beds were comfortable and bathroom was clean&amp; modern. Area was safe as we walked for our daily exercise.

Positives: Convienant, clean, friendly and helpful staff.

Negatives: Nothing


Reviewer: Not provided on Wed 20 May 2009 rated 9 out of 10.

Clean, well kept, nice lobby and lounge area, and good wireless internet. Friendly staff. Good location, off Broad Street just enough you see it, but do not get the noise.

Positives: Cleanliness, friendly staff, and

Negatives: Nothing.


Reviewer: Not provided on Tue 30 Dec 2008 rated 8 out of 10.

Pleasant stay for us, but the room was supposed to be non-smoking and we are sure that we smelled smoke residue.

Positives: Convenient to our plans.

Negatives: Not entirely truthful.


Reviewer: Not provided on Thu 04 Sep 2008 rated 8 out of 10.

This is a great location, convenient to mall and many shopping areas - room was very small and the pool was shallow and very small also - some sort of breakfast could of been provided.

Positives: Great location.

Negatives: No breakfast buffet.

Staff / Service: 7
Location: 9
Cleanliness: 8

Reviewer: Not provided on Wed 16 Jul 2008 rated 9 out of 10.

The location in Richmond is perfect and accessible to shopping and restaurants. The exterior of the hotel is clean and welcoming.

Positives: The quietness of the hotel and the cleanliness.

Negatives: A small refrigerator would be a nice asset to the rooms.

Staff / Service: 6
Location: 10
Cleanliness: 10

Reviewer: Not provided on Fri 23 May 2008 rated 8 out of 10.

Clean, nice, indoor pool, Jacuzzi (crowded, though). No comp breakfast or pets allowed - bummer.

Positives: Comfortable, indoor pool.

Negatives: No comp breakfast, no pets.

Staff / Service: 8
Location: 8
Cleanliness: 8

Reviewer: Not provided on Tue 25 Oct 2005 rated 10 out of 10.

We had a wonderful stay. The food at the breakfast buffet was excellent and the staff was wonderful. We noticed in the room that there was no shortage of towels, etc. and pillows were everywhere. Excellent location with many restaurants and stores close by.

Positives: Friendly staff and no problems with the stay.

Negatives: Had a little trouble getting someone to answer the phone at the desk one time.

Staff / Service: 10
Location: 10
Cleanliness: 10

Reviewer: Not provided on Sat 22 Oct 2005 rated 10 out of 10.

Excellent location. Decent rooms. Just don't eat the breakfast.

Positives: Very clean. Responsive staff.

Negatives: The breakfast SUCKS and there are no chairs on the balconies.

Staff / Service: 9
Location: 10
Cleanliness: 10

Reviewer: Not provided on Tue 04 Oct 2005 rated 5 out of 10.

While the location is great with regard to being on the West End and Inns brook it seems as if their is a difference in how guest are received. It was as if the level of service received is measured against how much or what level of effort and service I should receive.

Positives: Location.

Negatives: Staff seem to behave differently due to how my reservation was booked. Unfriendly, room assignment etc.

Staff / Service: 4
Location: 8
Cleanliness: 8

Reviewer: Not provided on Thu 18 Aug 2005 rated 8 out of 10.

I liked this hotel, though the hallway smelled like smoke as well as my room. My son is very allergic to smoke, so this put a damper on our stay.

Positives: I liked the location

Negatives: My room smelled like smoke, even though it was technically a nonsmoking room

Staff / Service: 8
Location: 8
Cleanliness: 8

Reviewer: Not provided on Thu 28 Jul 2005 rated 9 out of 10.

Keeps Marriott standard for cleanliness. Swimming pool inside--would have preferred outside considering hot weather and plenty of sunshine.

Positives: Very clean, located close to excellent restaurants and shopping.

Negatives: sink area and mirror very small. View from room was partially blocked by entry portal-

Staff / Service: 9
Location: 10
Cleanliness: 9

Reviewer: Not provided on Sun 24 Jul 2005 rated 10 out of 10.

Clean, quiet, comfortable and safe would be my summary description of the Marriott Courtyard. It more than met our expectations, and the deal on the room made it a great value.

Positives: Clean, quiet, comfortable and safe.

Negatives: Front desk staff seemed hesitant, but the staff at breakfast was fantastic!

Staff / Service: 8
Location: 9
Cleanliness: 10

Reviewer: Not provided on Thu 23 Jun 2005 rated 9 out of 10.

Very good hotel for the price and very nice pool. Excellent breakfast.

Positives: Very clean rooms, Good breakfast!

Negatives: nothing to report bad.

Staff / Service: 9
Location: 8
Cleanliness: 10

Reviewer: Not provided on Sat 18 Jun 2005 rated 10 out of 10.

Very well kept hotel. I would definitely stay here again.Great place if you are on vacation, a little far from downtown Richmond if on business.

Positives: Very nice hotel, very well kept , in a nice area.

Negatives: Not real close to major interstate.

Staff / Service: 9
Location: 7
Cleanliness: 10

Reviewer: Not provided on Wed 15 Jun 2005 rated 8 out of 10.

Good hotel, great location, not as clean as I would have liked. The room was musty and felt damp. Overall, a good hotel though.

Positives: location

Negatives: it had a funny smell and was not extremely clean

Staff / Service: 9
Location: 10
Cleanliness: 9

Reviewer: Not provided on Wed 15 Jun 2005 rated 9 out of 10.

Very nice hotel, clean, good location, and well maintained with an accommodating and professional staff. I believe a full service restaurant and room service would make it better. Since these are not available on site, I think all rooms should provide a kitchenette with microwave and refrigerator. A microwave and refrigerator were provided upon request, but a little difficult to fit in the room.

Positives: Clean and well maintained facility.

Negatives: All rooms should have a kitchenette area w/microwave and refrigerator.

Staff / Service: 10
Location: 10
Cleanliness: 10

Amenities

24-hour front desk. Accessible facilities. Accessible parking. Barber shop. Beauty shop/salon. Boarding pass print-out available. Car rental desk. Coin operated laundry. Complimentary in-room coffee or tea. Complimentary newspaper in lobby. Dinner delivery service from local restaurant. Direct dial telephone. Drugstore/pharmacy. Efolio available to company. Elevators. Exercise gym. Express check-out. Florist. Free high speed internet connection. Free parking. Front desk. Full service housekeeping. Hair dryer. Health club. High speed internet access. High speed wireless. Housekeeping - daily. Ice machine. Individual Efolio available. Indoor pool. Interior corridors. Ironing board. Laundry/Valet service. Meeting rooms. Non-smoking rooms (generic). On-Site parking. Onsite laundry. Parking. Pool. Public area air conditioned. Restaurant. Safe deposit box. Security. Spa. Valet cleaning. Valet same day dry cleaning. Wakeup service. Wireless internet connection in public areas.

Location details / directions

Richmond (RIC) 20.00 Mile W.

Any prices displayed for Courtyard should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.