Holiday Inn Express
Richmond, Virginia
Holiday Inn Express is a hotel located in Richmond.
The Holiday Inn Hotel Richmond - West End Crossroads Hotel Virginia is for lovers and Richmond is easy to love. The Holiday Inn I-64 West End/Crossroads is centrally located to famous civil war battlefields, the finest museums, NASCAR, and Historic sites for Virginia and for American History. We are situated for convenient access to I-64, I-95, and I-295, 3 miles from historic downtown Richmond, 10 miles from Richmond International Airport (RIC), minutes away from multiple fortune 500 companies such as Anthem, Sears, Comcast. Local points of interest include Innsbrook, Short Pump, Stoney Point, Kings Dominion, Williamsburg, Richmond International Raceway, VCU, University of Richmond, U-Turn, and all Federal and Local Government offices. To better serve our guests, our staff are trained to be ambassadors of Richmond. Both old friends and new will enjoy our redecorated lobby, restaurant, 144 guest rooms, and 5000+ sqft. of meeting space. We have a whole new look, both inside and out; come see how we have changed.
Located at the crossroads of Staples Mill and West Broad Street in the West-End, we pledge ourselves to 100% guest satisfaction. With so much to do and see we are excited to have you as our guest! Whether we are your destination or simply an overnight accommodation Holiday Inn I-64 West End/Crossroads has room for you.
Places to eat within 5km of Holiday Inn Express include Sticks Kebob Shop Richmond, Extra Billy's Barbecue, Family Meal, and Shagbark Restaurant.
The information displayed here is displayed 'as is' and was last updated on November 26th, 2024. Check the website ( if listed ) for up-to-date information, prices and availability. Where To Stay USA is not responsible for the content of external websites. If you are the owner or operator of Holiday Inn Express and wish to update or modify the content on this page including room details, specials and getaways or availability, please use our submission page.
Please note map locations may based on either the address, the town or based on the location of the listed properties zip / postcode.
Holiday Inn Express reviews
Rated 7 out of 10 with 14 reviews
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Reviewer: Not provided on Thu 24 Feb 2011 rated 10 out of 10.
This hotel far exceeded what we expected from a Holiday Inn! They have done some renovations that made it much more modern and very comfortable to stay in. The fridge in our room didn't seem to work but we didn't bring it to their attention, which in retrospect I really should have. The breakfast buffet was $10.45 and full of variety. The room was very quiet and overall it was well worth the money!
Positives: The rooms were VERY modern and updated.
Negatives: Our fridge didn't work in our room.
Reviewer: Not provided on Tue 21 Sep 2010 rated 7 out of 10.
Decent business hotel. Nothing special, but will meet the business traveler's needs.
Positives: The price was good. Just what I needed in a business hotel.
Negatives: Nothing particularly good about this hotel. Met my expectations, nothing more.
Reviewer: Not provided on Sat 22 May 2010 rated 9 out of 10.
The hotel seemed to be in a good location, about 8 minutes from the business district of Richmond. Very clean. Room had 2 beds, clean bathroom. The A/C unit was old but it worked fine. Also, had a stand alone Keurig coffee maker. Very comfortable.
Positives: Clean, modern, and practical.
Negatives: Breakfast staff wasn't very friendly.
Reviewer: Not provided on Sun 25 Apr 2010 rated 5 out of 10.
Stayed here one night. It was fine for the money but I would not give it three stars, more like 2.5. Decor in the public spaces was shabby, room and bath were relatively clean. We didn't have any problems and the staff was friendly, but I don't think that I would stay here again because the location was not convenient for us.
<BR/>
Positives: Large room, friendly staff and good deal for the money.
Negatives: Hotel was very dark and dreary. Decor was old and tired.
Reviewer: Not provided on Fri 16 Apr 2010 rated 9 out of 10.
Hotel was very comfortable and clean.
Positives: The front desk staff was very nice and maintenance came quickly to fix light bulb.
Negatives: Called hotel to request double beds, but was told could not do that, ended up getting 2 beds, but it was a problem.
Reviewer: Not provided on Sat 24 Oct 2009 rated 10 out of 10.
The hotel was great, and the staff was very friendly.
Positives: Staff was great.
Negatives: A little 10 miles from big shopping.
Reviewer: Not provided on Mon 12 Oct 2009 rated 8 out of 10.
Great place to stay.
Positives: Location.
Negatives: No continental breakfast.
Reviewer: Not provided on Sun 30 Aug 2009 rated 9 out of 10.
I arrived late at night, and the streets leading in were a little bit confusing. But the hotel is located where you can see it, even if you can't get to it. The hotel is very nice for a 3-star. Bed was very comfortable. Room was spacious. refrigerator and microwave, free internet, nice sitting area. In all this was one of the most pleasant Priceline experiences I have had. I would stay here again in a heartbeat.
Positives: Great beds. Nice room. Updated and clean.
Negatives: Everything was great.
Reviewer: Not provided on Fri 24 Jul 2009 rated 10 out of 10.
Pleasantly surprised as to how nice the room was. Nicely decorated and big. Staff was friendly and attentive.
Positives: Newly remodeled; big room; nice beds; friendly staff.
Negatives: Second floor laundry room was icky. Two washers, one filled w/water and out of order.
Reviewer: Not provided on Tue 16 Jun 2009 rated 5 out of 10.
This hotel was average at best. Although recently renovated - still felt old. Bathroom lighting was poor.
Positives: Felt like staff was trying.
Negatives: Parking area did not feel safe.
Reviewer: Not provided on Sat 06 Jun 2009 rated 2 out of 10.
Bad location and not in the area of Richmond that we know as the west end. Clientele was low moderate travelers and bar atmosphere in lobby was definitely not what we expected.
Positives: Room was surprisingly remodeled.
Negatives: Lobby beer bar and clientele.
Reviewer: Not provided on Thu 23 Apr 2009 rated 9 out of 10.
Clean, efficient, comfortable hotel offering excellent customer service.
Positives: Desk manager
Negatives: Nothing negative to say.
Reviewer: Not provided on Tue 17 Feb 2009 rated 8 out of 10.
<BR/>The room was well planned. The bed was very comfortable. The mini fridge and microwave were nice amenities.
Positives: Rooms were recently renovated. Colors, patterns, fixtures and special element were well planned.
Negatives: Location was convenient to highway, but not within walking distance of any attractions.
Reviewer: Not provided on Tue 02 Dec 2008 rated 9 out of 10.
Overall good experience and I'll stay there on my next visit.
Positives: Staff/facilities were all nice.
Negatives: Noise from the heat was a little annoying.
Additional details
This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-Holiday (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.
Amenities
Accessible facilities. Air conditioning individually controlled in room. Bathtub. Beauty shop/salon. Car rental desk. Cocktail lounge. Coffee/Tea maker. Color television. Complimentary newspaper in lobby. Desk with lamp. Dry cleaning. Evening reception. Florist. Free newspaper. Free parking. Golf. Grocery shopping service available. Hairdryer. High speed internet access for laptop in public areas. High speed internet connection. Housekeeping - daily. Interior corridors. Ironing board. Late check-out available. Lounges/bars. Meeting rooms. Microwave. Mini-refrigerator. Non-smoking. On-Site parking. Onsite laundry. Outdoor pool. Parking. Premium movie channels. Private bathroom. Restaurant. Room service. Safe deposit box. Satellite television. Separate closet. Shops and commercial services. Spare electrical outlet available at desk. Storage space. Sundry/Convenience store. Tennis court. Two-line phone. Valet same day dry cleaning. Voice mail. Wireless internet connection. Wireless internet connection in public areas.
Location details / directions
Richmond International Airport (RIC) 11.00 Mile E. Washington International (DCA) 90.00 Mile N. Norfolk International (ORF) 93.00 Mile E.
Starting at Richmond International Airport From the airport, take I-64 west to exit 185. Go east (to your left), hotel is one mile on right. Hint: Do not take I-295. Do not panic. I-64 and I-95 run together for approx 5 miles. At the split stay on I-64 west.
Starting at Amtrak Train Station Take route 33 East (make a left out of the train station parking lot) hotel is two miles on the right.
Any prices displayed for Holiday Inn Express should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.