Renaissance Portsmouth-Norfolk Waterfront Hotel

Reviewer: Not provided on Fri 21 Jan 2011 rated 10 out of 10.

Overall, excellent hotel. Friendly staff, very clean hotel. Super price using Priceline.

Positives: Very friendly staff and awesome hotel.

Negatives: Didn't see a restroom in the pool area. Also, didn't like having to pay $10.00 a night for parking our car.

Reviewer: Not provided on Sat 20 Nov 2010 rated 10 out of 10.

Great place for a romantic getaway. My husband and I loved the restauraunt, room, and jacuzzi. The hotel was luxurious but relaxing at the same time.

Positives: The hotel was luxurious and relaxing..

Negatives: Fitness center was not very good.

Reviewer: Not provided on Sat 13 Nov 2010 rated 8 out of 10.

The Portsmouth Renaissance Hotel is clean, decorated nicely and above all has a GREAT STAFF.

Positives: Staff was wonderful.

Negatives: All hotels nickel and dime you...no free internet.

Reviewer: Not provided on Wed 27 Oct 2010 rated 10 out of 10.

Great facility for a larger function.

Positives: Hotel had beautiful views and was absolutely spotless.

Negatives: Hotel lost the record of our free breakfast. I had a copy.

Reviewer: Not provided on Sat 09 Oct 2010 rated 8 out of 10.

The check-in process was quite slow. Two people were working the front desk, but only one was checking people in. The person in front of us had issues, so we stood there for what seemed like forever before we could check-in. Once we reached him, the clerk was friendly and helpful. Our room was very comfortable with a gorgeous view of the river and Norfolk skyline. Parking is convenient, but costs $10.00 per day.

Positives: The view from our room was spectacular.

Negatives: Check-in was slow.

Reviewer: Not provided on Fri 23 Jul 2010 rated 10 out of 10.

Luxurious rooms. Beautiful views. Squishy comfy beds.

Positives: Beautiful venue and a beautiful hotel.

Negatives: No complaints.

Reviewer: Not provided on Mon 19 Jul 2010 rated 4 out of 10.

Parking was very inconvenience. No WiFi in the room. Room was too small.

Positives: It has a nice balcony.

Negatives: Parking space was very in convenience and room was too small.

Reviewer: Not provided on Sun 13 Jun 2010 rated 9 out of 10.

Clean, quit and affordable through Priceline.

Positives: On the water.

Negatives: No pool.

Reviewer: Not provided on Wed 27 Jan 2010 rated 8 out of 10.

Very nice but did not like to have to pay for parking...

Positives: Close to work.

Negatives: Paid for parking not acceptable.

Reviewer: Not provided on Fri 23 Oct 2009 rated 10 out of 10.

Very professional staff. Everyone was friendly and helpful. Don't think they should charge $10 a day for a fridge since it is an expensive hotel.

Positives: Location and star level. Very nice hotel.

Negatives: Asked for fridge and it took all day and then some.

Reviewer: Not provided on Sun 05 Jul 2009 rated 9 out of 10.

Nice and would stay again.

Positives: Nice hotel and good room.

Negatives: Good food.

Reviewer: Not provided on Sat 25 Apr 2009 rated 1 out of 10.

If you are planning on having an event at this hotel, by all means avoid it. I had to call these people for their own business to set up my event and its always the same answer I got, I was about to call you. Even at the day of my event, from the moment I went to the reception to check in I was forced to wait 2 hours.

Positives: None.

Negatives: The staff (especially the planners and coordinators).

Reviewer: Not provided on Wed 12 Nov 2008 rated 9 out of 10.

The view was awesome. The staff was very friendly. It was also a quiet hotel with very respectable guests. The only complaint was the size of the room (small)and the bathroom door swung out into the room which made it inconvient when opening the door to the room. Overall it was a good hotel and worth the stay. I would stay there again.

Positives: Very friendly staff.

Negatives: Small room, room seemed cold and we could not get the heat up any higher.

Reviewer: Not provided on Thu 16 Oct 2008 rated 8 out of 10.

This is one of the best hotels that I and my family have stayed in. It has been recommended to all of our family and friends when visiting the Portsmouth area. We also considered recommending the hotel as maybe the next place to have our next family reunion, when the DC reunion comes around.

Positives: It looked more like an upscale hotel, very clean and we will most likely use it every time we visit the area.

Negatives: The only thing we didn't like was the attitude of the male employee who was on duty to clean the rooms.

Reviewer: Not provided on Mon 08 Sep 2008 rated 9 out of 10.

A friendly place with great views!

Positives: Friendly staff and guests.

Negatives: NA.

Reviewer: Not provided on Thu 04 Sep 2008 rated 10 out of 10.

Excellent.

Positives: When there was no air circulation in the room or air condition, they immediately sent an engineer to assist and correct the problem.

Negatives: That the previous maintenance people shut off the circuit breaker in our room behind the grill of the air conditioner and we had to call for maintain.

Reviewer: Not provided on Wed 03 Sep 2008 rated 3 out of 10.

1) If customer uses a debit card for incidentals, the hotel takes out $50 a day. This amount will not be returned for at least 7 business days. This means in one stays seven days and uses a debit card they are out $350 for at least a week. Someone is making interest somewhere, shady business practices. Hotel staff could not give a good reason for this. 2) Could hear kids jumping on beds, screaming and being generally loud next door. Even after security came to quiet them down, I could hear them. 3) The hotel is by the water and appears nice, but right outside it is sketchy. The area is a ghost town other than a couple hotels.

Positives: Late check out at 1PM.

Negatives: NA.

Reviewer: Not provided on Sun 31 Aug 2008 rated 9 out of 10.

My only difficulty was with the late check in and that may have had more to do with the people before me in line than the hotel staff. I arrived shortly after midnight and waited twenty minutes to get my room. Not the right way to start the stay, but everything else was fine.

Positives: The views of the Elizabeth River and Norfolk were great.

Negatives: It was a long trek from parking the car to the room elevator.

Reviewer: Not provided on Thu 28 Aug 2008 rated 9 out of 10.

This is the best hotel in the area and I would definitely stay there again. Beds are comfortable and toiletries for bathing were really outstanding. My husband wants to but this brand now. I didn't like to pay for parking but it was convenient.

Positives: Service.

Negatives: Plumbing problem not fixes so we had to move to another room.

Reviewer: Not provided on Wed 20 Aug 2008 rated 10 out of 10.

Great place to stay. Loved the view from my room of Waterside. Seeing the fireworks display that was going from my room window was utterly awesome. Romantic spot if ever there was one.

Positives: The beautiful surroundings. the great waterfront location. Just everything.

Negatives: Nothing.

Reviewer: Not provided on Thu 14 Aug 2008 rated 10 out of 10.

My husband and I live in Portsmouth and decided to stay downtown for our 11th anniversary. It was a wonderful evening! The bed was incredibly comfortable and everyone was quite friendly.

Positives: Wonderful view!

Negatives: Bad champagne.

Reviewer: Not provided on Mon 11 Aug 2008 rated 9 out of 10.

Great hotel with a lot of class.

Positives: Great staff and nice rooms.

Negatives: Had to pay for internet access.

Reviewer: Not provided on Mon 04 Aug 2008 rated 10 out of 10.

NA.

Positives: Simply perfect.

Negatives: Elevators far from entrance.

Reviewer: Not provided on Sat 02 Aug 2008 rated 10 out of 10.

I am a former resident of the Historic District of Portsmouth. The hotel was absolutely beautiful. My boyfriend and I really enjoyed all of the amenities i.e. Jacuzzi, pool, fitness center. We had a great view from our room.

Positives: Hotel has a beautiful view of the Portsmouth Harbor. Enjoyed riding the Elizabeth River Ferry into Norfolk.

Negatives: The breakfast buffet offered a variety of foods, however the cooked foods didn't taste very well, especially at $14 per person.

Reviewer: Not provided on Wed 30 Jul 2008 rated 9 out of 10.

Great place.

Positives: Nice access to high street and ferry to Norfolk.

Negatives: Lobby was busy - but there was a wedding going on.

Reviewer: Not provided on Fri 25 Jul 2008 rated 9 out of 10.

We had a very nice stay. Every one was helpful and kind. The only problem was that even after I called to make sure I had a room with two beds the gave me a room with only one. They helped to get me a room that could accommodate us.

Positives: It is a beautiful hotel.

Negatives: They didn't have a room with two beds as I requested for the first night.