Hilton Mclean Tysons Corner

Reviewer: Not provided on Tue 31 Aug 2010 rated 6 out of 10.

This hotel is undergoing a major renovation. The main lobby is closed and you have to check in through the back entrance. The space is small and there are two small flights of stairs. I was traveling with my wife and young children and had quite a bit of luggage. The staff was not helpful. It was a chore for the "bellman" to even hold the door open for me. Several staff members watched me lug 5 suitcases up the stairs and did nothing to assist me, even when the bags fell over. The check in was crowded and I didn't feel like I was valued as a customer. I tried to call the front desk for information and no one picked up, twice.



The building itself was like a construction site. Dust and debris was scattered all over. There was even a layer of grit in the bottom of the pool. The main lobby was non-existent and the glass elevator gave you a view of a whole in the ground.



Each floor overlooked the original lobby. To keep out the dust the covered the openings with floor to ceiling plastic. It felt like you were in a quarantine.



On a positive note, the room was very nice. If it reflects the renovations in progress there is hope for this property. I would try back in a year or so.

Positives: Nicely appointed, upscale rooms.

Negatives: Staff was disinterested and lazy. Major renovations, dust in pool and common areas.

Reviewer: Not provided on Sun 29 Mar 2009 rated 7 out of 10.

The business center charges a heft fee for use of the computers. This is a big negative in my opinion. I travel often on business and have never encountered this situation before. Also, the business center is off to itself, and doesn't feel totally safe.

Positives: Free on site parking.

Negatives: Very expensive fee to use computer in business center.

Reviewer: Not provided on Tue 17 Mar 2009 rated 9 out of 10.

The Mclean Hilton is in a great location. We went to celebrate a birthday. The jazz bands on both Friday and Saturday evening in the Opus 88 lounge were excellent. The food we ordered was average. (Only average because the burgers on Saturday were like leather and the Thai chicken on Friday was over cooked and like leather as well). The shrimp and crab dishes were excellent.

Positives: The staff provided excellent customer service.

Negatives: The springs in the bed could be felt.

Reviewer: Not provided on Thu 18 Dec 2008 rated 10 out of 10.

Room had heating problem and no hair dryer. Problem was resolved within an hour. Pool hours were not great but the fitness room was very good.

Positives: Excellent staff.

Negatives: Location hard to find.

Reviewer: Not provided on Thu 09 Oct 2008 rated 8 out of 10.

Overall, the experience at the Hilton was lovely, the bedroom was very nice, - love the elevators too and ample parking. It was a great experience.

Positives: I loved the atmosphere of this Hilton - is was really lovely.

Negatives: The only complaint - on the morning of 4 Oct, there was no

Reviewer: Not provided on Wed 17 Sep 2008 rated 10 out of 10.

Very nice hotel and great, understanding staff.

Positives: The triangular shaped architecture and glass elevators.

Negatives: TV was too far away from bed.

Reviewer: Not provided on Thu 04 Sep 2008 rated 6 out of 10.

This was a nice clean hotel but very busy. In one weekend, they had 3 different functions which made the hotel lobby a pretty busy place. They have a lot of space to hold functions which is fine it meant that a lot of people were in the building in the evening and into the late hours of the night. The room very clean. The bathroom was a bit small but very clean. My only issues with staying in the hotel was the cost, everything is over priced particularly the room service, and the condition of the gym. I have yet to stay at a hotel that charges that much for room service. The food was mediocre, clearly having been reheated and probably premade. For the price I'd expect something significantly better. With respect to the gym, their equipment is not maintained well and much of it is fairly old, particularly their elliptical. Despite the criticisms, however, the hotel was on balance a nice place to stay. The morning breakfast was good, with one exception the service was good, the hotel is in a good location, and the hotel rooms are very well taken care of.

Positives: The rooms were very clean and the free weekend bands were a nice touch.

Negatives: The elevators were small, room service was very over priced, hosted too many functions.

Reviewer: Not provided on Wed 03 Sep 2008 rated 8 out of 10.

The bathroom was not clean & disinfectant!

Positives: The lobby look very nice and clean.

Negatives: None.

Reviewer: Not provided on Wed 03 Sep 2008 rated 9 out of 10.

This hotel is in the midst of renovations. It is very attractive and in a good location. It was, overall clean. The room was of an adequate size and was comfortable. I liked that the hotel supplied a small bottle of mouthwash, which we don't usually find. It was a nice touch.

Positives: The decor was pleasing and the entrance was very impressive.

Negatives: There were long hairs - not ours - left on the bed.

Reviewer: Not provided on Wed 20 Aug 2008 rated 1 out of 10.

It was under reconstruction and was dirty. Our room was supposed to be a queen/non smoking room but it reeked of cigarette smoke. The room was small and the TV table angle could not be adjusted. I would not recommend this hotel to anybody at this point in time.

Positives: The Pool.

Negatives: The room was small.

Reviewer: Not provided on Tue 19 Aug 2008 rated 9 out of 10.

Not the biggest hotel, but the restaurant and pub were cool, the pool is very nice and the rooms are remodeled very upscale.

Positives: The pub and restaurant were very hip.

Negatives: Everything was great.

Reviewer: Not provided on Fri 01 Aug 2008 rated 10 out of 10.

Great hotel! I would stay here much longer if I had the opportunity.

Positives: The hotel was very modern, clean, and up-scale.

Negatives: No heater in the bathroom but there was temperature controls for the room.

Reviewer: Not provided on Tue 29 Jul 2008 rated 8 out of 10.

My overall view of McLean Hilton is positive. The hotel is relatively close to Dulles airport and very close to the famous "Great Falls Park" where my family had a picnic and enjoyed the scenic view of the river and fall. The room was very clean, but did not have a refrigerator to keep cold drinks or left-over food for small children who eat and drink all the times. The staff and manager on duty were very helpful and friendly. The morning manager at the restaurant (breakfast time) was extremely friendly and helpful. Finally, the cost of room was a little high and it should have covered at least a free breakfast. If it does happen, I will stay at Mclean Hilton again.

Positives: Close to shopping mall and to the Great Falls Park.

Negatives: My room did not have a small refrigerator. I could not save any food or drinks for younger children.

Reviewer: Not provided on Wed 16 Jul 2008 rated 7 out of 10.

Not horrible but not great. Mostly, the construction noises put a damper on my hotel experience. Can't argue with the price though, it was relatively cheap.

Positives: The location was extremely convenient to Dulles as well as Tyson's Corner.

Negatives: The construction noise was bothersome and they managed to remember my newspaper but not my express checkout bill.

Reviewer: Not provided on Wed 09 Jul 2008 rated 9 out of 10.

Very pleased with the location. Hotel was very nice and clean. Staff was very helpful. I was a little disappointed with the size of the room. Everything else was immaculate.

Positives: Location.

Negatives: Room was very small.

Reviewer: Not provided on Mon 30 Jun 2008 rated 8 out of 10.

Overall a solid 3 star. Good location for business travel in the 495 outer loop vicinity. The fish sandwich I had at the bar was very good.

Positives: The staff were very cordial, cheerful and friendly. That was nice after a long trip.

Negatives: It's not that I didn't like it but I just liked the Marriot Westfield, Chantilly, VA better. Probably because the Westfield is newer.