Holiday Inn Select

Reviewer: Not provided on Fri 19 Aug 2011 rated 8 out of 10.

The staff was very accommodating and friendly. The lobby was beautiful and they did have a restaurant and bar available in the hotel. The room was very clean and the beds were comfortable. The shower was nice and I liked the coconut lime smelling shampoo, conditioner and lotion. My room did smell like mold upon entry, near the bathroom.

Positives: It was comfortable and visually appealing. The staff was very accommodating and parking was free.

Negatives: My room smelled like mold in the entry of the room near the bathroom. It was very strong.

Reviewer: Not provided on Sun 26 Jun 2011 rated 6 out of 10.

Can't say too much as we didn't use the hotel amenities avail. Hotel was in the middle of downtown, and not really intended for the type of travel I do.

Positives: Maintenance was prompt to repair a small issue we had in bathroom.

Negatives: No free breakfast, parking was difficult for our large truck, (35' maint truck).

Reviewer: Not provided on Thu 23 Sep 2010 rated 6 out of 10.

No indoor pool This hotel is non smoking. I just prefer a smoking hotel for the simple fact that people always know or have someone that may be visiting that smokes.

Positives: Front desk clerk.

Negatives: Didn't have a refrigerator or microwave even if you requested one. No smoking rooms available.

Reviewer: Not provided on Tue 17 Aug 2010 rated 9 out of 10.

The hotel was easy to find and parking was adjacent to the facility and complementary. the hotel was clean from initial entry through are room. the room's appeared recently renovated. our only complaint would be the bed frames made noises that were somewhat annoying in our room.

Positives: All staff encountered were very pleasant.

Negatives: The bed frames squeaked.

Reviewer: Not provided on Mon 22 Mar 2010 rated 10 out of 10.

This is a downtown hotel. The staff is very friendly. The room was comfortable and clean.

Positives: Recently remodeled.

Negatives: No microwave or frige.

Reviewer: Not provided on Wed 03 Mar 2010 rated 5 out of 10.

The parking is free at this Holiday Inn. It is away from the restaurants and box stores, so if you like shopping this hotel is not good. The elevators were broken and the front sliding door was broken for the 3 days were there. The free internet was good. The beds were very squeaky and made a lot of noise when you would move. The room was clean.

Positives: Free USA today paper.

Negatives: Elevators were broken and automatic front door was broken. No refrig or microwave.

Reviewer: Not provided on Sat 22 Aug 2009 rated 7 out of 10.

Holiday Inn Select in Lynchburg is located downtown and not very convenient for Liberty University. Bellhop/valet would not allow to stop at front to check-in to unload own bags, but told to park and carry bags from garage and then check-in. Front desk helpful and nice. High speed internet only in lobby; wired network cable in rooms. New restaurant was very nice. Rooms were good with desk and on-desk plug-ins. Checkout smooth, loaded bags from front.

Positives: Nice room, on-desk plug-ins, gave complimentary big breakfast at on-site new restaurant.

Negatives: Can't unload bags at front unless use bellhop/valet; Wireless only in lobby, wire in all rooms.

Reviewer: Not provided on Wed 28 May 2008 rated 5 out of 10.

The hotel staff was very friendly and helpful. There was only one working elevator, while at the same time there was three family reunions booked at the hotel. The bathroom smelled and there was hair in the bathtub drain.

Positives: The staff was very helpful.

Negatives: The lobby smelled.

Reviewer: Not provided on Wed 03 Oct 2007 rated 6 out of 10.

It wouldn't take a lot of effort to make this hotel better. I come from Gwinnett county, GA where cigarette smoke isn't allowed in public buildings/restaurants. You should put all of the smokers on one floor.

Positives: The lobby was attractive, parking good, and bed comfortable.

Negatives: Carpets in hallways crummy, only 1 elevator working, rusty fixtures in bathroom.

Reviewer: Not provided on Wed 22 Aug 2007 rated 3 out of 10.

The environment is good, breakfast was delicious. Very frustrating.

Positives: Coupons for a delicious breakfast with the room.

Negatives: They did not return my credit card & billed me a 2nd time for my stay.

Reviewer: Not provided on Sun 08 Apr 2007 rated 6 out of 10.

Good location with above average and parking and average room accommodations.

Positives: Location in Old Town and covered, free parking.

Negatives: Flimsy towels, wash cloths; absence of king-size beds.

Reviewer: Not provided on Wed 07 Feb 2007 rated 2 out of 10.

Awful, could not find reservation upon check in, restaurant was awful, the food was over salted. The lock to my room did not work, could be opened without a key. They did not process the incidental credit card given until I came down after having discovered my door did not lock.

Positives: Nothing.

Negatives: Room lock was broken, amenities did not work.

Reviewer: Not provided on Wed 17 Jan 2007 rated 5 out of 10.

It was an average hotel, with an above-average price, especially considering the location Lynchburg is not new York city. Telephone use instructions printed on the phone were wrong, so we could not call the desk. Television volume was set rather loud and could not be changed with or without the remote control.

Positives: It wasn't horrible.

Negatives: Hotel was ordinary. Staff was average. Moderate cleanliness. Over-priced.

Reviewer: Not provided on Tue 24 Oct 2006 rated 8 out of 10.

The wait to check in, and the fact that it was on a one-way street were not good. The bedspread was kind of ratty looking for such a nice room and hotel. Everything else was very nice.

Positives: The bell hop was most helpful and courteous.

Negatives: I waited in line a long time to check in.

Reviewer: Not provided on Thu 24 Aug 2006 rated 1 out of 10.

Bad Deal ...in multiple ways...1.... I was Billed twice for a one night stay...(over $230.00)2... I left my credit card at the front desk when checking in Saturday afternoon. I discovered it missing on Tuesday morning. The front desk did not bother to call my room to let me know. I only fond out after driving to my next destination 200 miles away. I called them and they said they had it. If I hadn't have called them I guess I would still be looking for it. They had my room number in the hotel they should have called me. They also had my home number. There is no excuse for this kind of behavior.....3...The air conditioner blew warm air. It was hot !I should have stayed at the sleep-inn and paid $50 less for a better room.

Positives: Location.

Negatives: Poor Service - Badly run - and they need to fix the AC!

Reviewer: Not provided on Wed 23 Aug 2006 rated 8 out of 10.

The hotel was decorated nicely. The bathrooms were updated and all was clean. The staff was efficient and friendly. The downstairs restaurant only served a breakfast buffet, but room service could have been ordered from the room. The location was not convenient to Liberty University which was the purpose of our trip.

Positives: The quality of the hotel was good & they had room service from their restaurant.

Negatives: The location was in the center of the city and not convenient to our business or main thoroughfares.

Reviewer: Not provided on Sun 30 Jul 2006 rated 9 out of 10.

The Holiday Inn Select of Lynchburg, VA was a very comfortable hotel for our mini vacation. The staff was extremely cordial and helpful. There was plenty of safe, convenient parking as well. The food and service at breakfast were outstanding. The surrounding historic district is wonderful.

Positives: The staff was very nice and helpful. The room was very clean with a very spacious shower.

Negatives: The AC unit was a bit loud.

Reviewer: Not provided on Wed 26 Jul 2006 rated 2 out of 10.

This hotel is over rated by at least one full star. Staff had to check to see if room was clean. Only one clean towel per room. No towels at pool. Questionable security. BEWARE, STAY AWAY!

Positives: Nothing.

Negatives: Dirty rooms, short change the towels.

Reviewer: Not provided on Tue 16 May 2006 rated 9 out of 10.

Great location, nice staff, great restaurant.

Positives: Nice large rooms and bathroom, fitness and business center, restaurant.

Negatives: Unable to get wireless connection from this hotel.

Reviewer: Not provided on Tue 25 Apr 2006 rated 6 out of 10.

We were placed in a less desirable room, with a terrible view. The breakfast served was very economical, compared to most hotels, but the service was very slow on one morning and on another morning, we overheard a manager having a contentious phone conversation with an employee -- not smart! The front desk people were mixed -- one person didn't appear to be able to figure out how to manage our pre-paid bill, but another was very nice with giving directions to a college site. Very mixed experience. Note to Holiday Inn -- Center of lobby looks kind of hooky with a fountain and fake plants around it -- just not elegant like they probably intended.

Positives: Location pretty good / some staff very efficient.

Negatives: Placed in a less desirable room, some staff very inefficient.

Reviewer: Not provided on Mon 17 Apr 2006 rated 7 out of 10.

The staff was amazing. I was able to call 15 miles out and they walked me basically to the door. Also, I wanted a Dr.Pepper and they were out; the hotel manager himself, went and got me one. They made me feel like I was their only guest.

Positives: If there was an issue it was corrected timely and efficiently.

Negatives: I had reservations for a King-smoking room and got a double-smoking room.

Reviewer: Not provided on Fri 29 Jul 2005 rated 10 out of 10.

The hotel was ideally located, clean and well managed. The staff treated me wonderfully! I was very impressed and plan on staying there whenever I come to Lynchburg.

Positives: The hotel was exceptional and the staff was outstanding in customer service.

Negatives: The ice machine on the 4th floor did not work, but this was minor.

Reviewer: Not provided on Thu 23 Jun 2005 rated 10 out of 10.

We had a pleasant stay at this hotel. We just wish we could have been there long enough to try out the pool or some other extra. The hotel is beautiful and highly recommended.

Positives: Beautiful hotel. Room was exceptionally clean and comfortable. Staff was very courteous.

Negatives: Breakfast was a bit pricey for what we got.

Reviewer: Not provided on Thu 16 Jun 2005 rated 8 out of 10.

The hotel was nice. Although our original room's air conditioning was not working, the staff moved us immediately to a new room. It seems Lynchburg itself shuts down fairly early, so the restaurant/bar would as well, although it would have been nice to have a place for a nightcap! Overall, we had a pleasant experience.

Positives: Our room's air conditioning wasn't working, but the staff promptly remedied the situation.

Negatives: The restaurant/bar closed early on saturday night. When we returned that night, we had nothing to do.