Crowne Plaza

Reviewer: Not provided on Sun 25 Sep 2011 rated 6 out of 10.

This area of Va was packed that week and this was one of the few hotels that had a good rate, location was good and for one night it was fine.

Positives: Location was right off the highway and close to restaurants.

Negatives: Hallways were musty and dank.

Reviewer: Not provided on Fri 02 Sep 2011 rated 8 out of 10.

This is a very nice hotel in a great location. Bed was comfy, shower was above average, staff was friendly. Only minor complaint is no fridge in the room, and couldn't find coffee or cream near the lobby in the morning. But overall an extremely pleasant stay.

Positives: Great location, fast and friendly check-in, nice bed, having TV channel listing is helpful

Negatives: No coffee (or cream) in the lobby. No fridge in the room.

Reviewer: Not provided on Tue 12 Jul 2011 rated 8 out of 10.

My room was clean and spacious with well decorated furnishings. A small refrigerator was beautifully concealed in a lovely cabinet. Air conditioning is controlled by a wall thermostat making the climate control much more accurate than trying to control the unit with dials on the air conditioner itself.

Positives: Very convenient and clean. My requests were observed by the staff.

Negatives: My room was on the ground floor near the lobby and many guests were very loud and boisterous.

Reviewer: Not provided on Sun 22 May 2011 rated 6 out of 10.

Rooms are small but neat. Just a few things needed attention. Nothing that required discussing matters with the staff, but elevators that needed to be vacuumed, brass that had not been shined in a while, small things. The restaurant was good for the prices. Grounds were well kept. Adequate parking. The front desk staff just could be a bit snappier. They seemed to be a bit frazzled. Good for the price. First impressions really skewed this review.

Positives: Flowers in the lobby were simply beautiful.

Negatives: Upon arrival at 2:00 pm, I was simply rebuffed at the front desk as rooms were not ready yet. No offer to wait in the lobby, have a drink, nothing.

Reviewer: Not provided on Sun 23 Jan 2011 rated 5 out of 10.

I've stayed at this hotel several times. The location is excellent. With previous stays the restaurant was very good, but this trip the quality of the food was terrible. I will not order room service again here.

Positives: Location

Negatives: The bed was very hard.

Reviewer: Not provided on Tue 18 Jan 2011 rated 8 out of 10.

Overall, very good value for the money. Friendly and helpful staff. Well maintained property with good proximity to retail stores and restaurants.

Positives: Covered parking at no charge. Good quality on site restaurant.

Negatives: HVAC unit in room was poorly installed allowing constant cold air flow into the room. Noisy fan in business center room made it difficult to work.

Reviewer: Not provided on Thu 28 Oct 2010 rated 9 out of 10.

The room was clean. I thought that since our flight was cancelled and did not arrive until 1:30 am that I would experienced problems but there was no hassle and the person that checked us in was very nice.

Positives: The hotel staff was friendly and it is close to Dulles Airport and has a shuttle to the airport

Negatives: I would have liked to have had a Queen or king size bed instead of two full size beds.

Reviewer: Not provided on Mon 06 Sep 2010 rated 5 out of 10.

Good location, but outdated decor, dirty public areas and indifferent staff.

Positives: Location.

Negatives: Public areas and outdated decor.

Reviewer: Not provided on Tue 20 Jul 2010 rated 8 out of 10.

Had a nice stay for the most part. The air conditioner was very loud and the beds aren't very comfortable, but overall it was nice. Lots of food was near by.

Positives: It had a great restaurant in the lobby.

Negatives: Beds were not comfortable.

Reviewer: Not provided on Sat 03 Jul 2010 rated 10 out of 10.

Overall, this was a decent hotel. It wasn't fancy or expensive, but it was clean and had great amenities for the price. Would definitely recommend it for someone who likes to get a good deal and stay in a comfortable room.

Positives: FREE refrigerator, microwave, room Internet, parking, and use of business center.

Negatives: Water stain on ceiling tin without places and air conditioning was hard to regulate.

Reviewer: Not provided on Sat 03 Jul 2010 rated 8 out of 10.

Location was good. The staff was not very inviting.

Positives: Location and parking garage.

Negatives: Elevators were not clean, needed vacuuming and had stains on doors.

Reviewer: Not provided on Sun 25 Apr 2010 rated 5 out of 10.

The hotel was close to many restaurants and also to the airport. Parking is free and the rooms were somewhat small but clean. The hotel staff, however was not very friendly.

Positives: Close to restaurants.

Negatives: Staff was not very friendly.

Reviewer: Not provided on Mon 15 Mar 2010 rated 6 out of 10.

This Hyatt is clean but relatively bland and uninspired for the Hyatt brand. Restaurant and bar are pleasant but typically overpriced. Best for those with an automobile, those on an expense account who don't mind the limited in-house dining choices, or who only need a comfortable overnight layover hotel while passing through IAD. There were several large school and children's sports groups staying at the hotel during our stay. The hotel staff is friendly but seemingly uneducated on such simple points as the departure times of the airport van. We pointed out that the in-room hotel guide omitted the location and existence of a fitness room (for some reason this is common to Hyatt hotels), and simply got a blank look and smile from one of the staff with the comment "well it should be in there". There is no sundry store for simple items; staff will happily point you to a glass case at the bar if you ask about the location of the "sundry store" which is filled with a few (way) overpriced snacks. Overall a clean and serviceable but completely uninspired Hyatt.

Positives: Cleanliness and proximity to airport.

Negatives: Extremely isolated causing dependence on very overpriced restaurant; staff very friendly but somewhat uneducated on hotel/unhelpful.

Reviewer: Not provided on Tue 23 Feb 2010 rated 8 out of 10.

This hotel offers many useful amenities, including a business office for printing off airline boarding passes. The rooms are neat and tidy. Internet access is free and high-speed. I would stay here again.

Positives: It was close to restaurants and highways.

Negatives: No hot chocolate in the rooms.

Reviewer: Not provided on Thu 18 Feb 2010 rated 7 out of 10.

About as close to airport as possible. Lots of alternate eating places and a grocery store one block away.

Positives: They accepted my bid.

Negatives: Upscale Holiday Inn.

Reviewer: Not provided on Mon 18 Jan 2010 rated 9 out of 10.

Great hotel for location and convenience.

Positives: Free internet and location.

Negatives: Closets.

Reviewer: Not provided on Wed 30 Dec 2009 rated 9 out of 10.

Overall, the hotel was nice and staff friendly.

Positives: The friendliness of the entire staff.

Negatives: Simple, but important they forgot my wake up call.

Reviewer: Not provided on Sun 22 Nov 2009 rated 9 out of 10.

It was very nice and very convenient.

Positives: The room was very nice and quaint.

Negatives: Nothing special for members.

Reviewer: Not provided on Sun 18 Oct 2009 rated 1 out of 10.

The reception is extremely unfriendly and rude. The manager was not at all friendly at check in and didn't care the staff was that way either. The rooms on the other hand are fairly decent. The cleaning staff are also nice.

Positives: Decent rooms once you pass the reception.

Negatives: Worse reception I've come across in my travels for a hotel that calls it self 3.5 star.

Reviewer: Not provided on Fri 16 Oct 2009 rated 8 out of 10.

Hotel was great other that the elevators and hallways could have been cleaner.

Positives: Convenience.

Negatives: Customer Service started out bad with a Manager.

Reviewer: Not provided on Fri 25 Sep 2009 rated 3 out of 10.

This hotel badly needs renovation and cleaning. Retraining of staff for guest courtesy can also go a long way. Location is superb though.

Positives: The location. Nothing more. Nothing less.

Negatives: Nonchalant staff. Shuttle service provided by grumpy drivers.

Reviewer: Not provided on Wed 26 Aug 2009 rated 7 out of 10.

Overall good value based on Priceline rates.

Positives: Overall, it was clean, comfortable, flat panel TV with high-def, gym, office center, pool and restaurant.

Negatives: Hall ways and public areas could be cleaner.

Reviewer: Not provided on Sat 15 Aug 2009 rated 7 out of 10.

Designed only around business traveler. Pool was closed in the hottest part of the day, they said, because everyone is at work. I wasn't at work. front desk had a poor attitude about it. Also, room fridge is good idea if it works. Shuttle to airport was good and driver was very helpful.

Positives: Room was clean and comfortable.

Negatives: Pool was closed all afternoon. Room refrigerator didn't work.

Reviewer: Not provided on Mon 10 Aug 2009 rated 9 out of 10.

The service was wonderful.

Positives: Excellent and I loved it.

Negatives: There was nothing

Reviewer: Not provided on Tue 30 Jun 2009 rated 7 out of 10.

My stay at this hotel was not at all a good one. first my key would not open the room door, so we were sent to another room, this room was not suitable for to me. We were then sent back to the first room, the bed bugs were biting, but we sprayed the room, so we stayed in this room for one night. The next day when we returned from shopping my granddaughter and I, the AC was not working. We had to move to another room, the bugs were very bad, my granddaughter could not rest. That was my first and last time in this hotel.

Positives: The food and the server was good and pleasant.

Negatives: House keeping (bugs).