Hilton Crystal City At Ronald Reagan National Airport

Reviewer: Not provided on Fri 17 Jun 2011 rated 9 out of 10.

Good Hotel but need s Hilton touch.

Positives: Location

Negatives: Parking cost.

Reviewer: Not provided on Fri 09 Jul 2010 rated 4 out of 10.

Good for business travelers.

Positives: The price was right.

Negatives: I was double billed for the incidentals; hotel staff seemed somewhat uninformed.

Reviewer: Not provided on Mon 29 Mar 2010 rated 8 out of 10.

The Hilton was very nice. A little too far from the metro. It was very clean and the staff was hospitable. The TV remote barely worked and then the toilet would spray you when it flushed. Eventually it overflowed. However, the maintenance man came to our rescue immediately. After two days staying at Hilton, upon leaving the parking garage, our parking pass did not work. We were stuck at the exit until an employee that was leaving was able to get us out of there.

Positives: I

Negatives: We were told that our room was next to a service elevator or we could move to a 1 bed room.

Reviewer: Not provided on Fri 21 Nov 2008 rated 10 out of 10.

Our initial room, although non smoking had definitely been occupied by a smoker. One call to the front desk, and we were immediately moved to another room. By the time we got to the front desk, they had new key cards ready.

Positives: Convenient and accommodating staff.

Negatives: Does not apply.

Reviewer: Not provided on Thu 06 Nov 2008 rated 9 out of 10.

We stayed at this hotel at the end of our trip and they by far had the most comfortable beds. Good sized bath towels. Friendly shuttle driver and staff. Very helpful. Don't like having to pay for internet access. Something like $13 per night.

Positives: Comfy beds! Friendly staff.

Negatives: Charge for internet access.

Reviewer: Not provided on Thu 09 Oct 2008 rated 8 out of 10.

Nothing spectacular, but a good hotel for business people.

Positives: I liked most of it, but nothing spectacular.

Negatives: Little outdated for this class hotel.

Reviewer: Not provided on Sat 28 Jun 2008 rated 4 out of 10.

The hotel itself is nice and the area was beautiful. The front desk people didn't have much in the way of customer service skills.

Positives: It was convenient and the area was beautiful.

Negatives: When a room had room service the dishes were outside the door and not picked up in 24 hrs.

Reviewer: Not provided on Sat 10 May 2008 rated 10 out of 10.

A good 4 Star Hotel in the heart of numerous amenities.

Positives: The location was very nice. The staff was cordial. The room was clean.

Negatives: No complaints.

Reviewer: Not provided on Wed 07 May 2008 rated 8 out of 10.

Nice hotel. Parking was very difficult. Good location. Staff was very helpful.

Positives: Easy to find and get to.

Negatives: Parking was awful.

Reviewer: Not provided on Tue 01 Apr 2008 rated 9 out of 10.

The hotel was nice clean and convenient. The rooms were adequate but nothing special. It served my purpose for having a place to sleep while taking my daughter on college visits. However for a vacation, I would choose a hotel with rooms a bit more luxurious.

Positives: The cleanliness of the rooms and the lobby area.

Negatives: Parking could have been complimentary given the hotel had its own parking garage.

Reviewer: Not provided on Tue 04 Dec 2007 rated 9 out of 10.

It was convenient to dining and the Metro. We were able to self park only a few feet from the elevators.

Positives: We were allowed to check in early.

Negatives: I wish it had complimentary breakfast.

Reviewer: Not provided on Wed 21 Nov 2007 rated 10 out of 10.

Hilton--it was nice, relaxing and local.

Positives: Accommodating, easy and local to restaurants.

Negatives: I requested smoking and they said they would reserve it. But when I arrived they said they did not have any.

Reviewer: Not provided on Thu 15 Nov 2007 rated 10 out of 10.

This was the best hotel I have ever stayed in thus far in my life.

Positives: The hotel was spacious and comfortable.

Negatives: The hotel did not have a microwave and refrigerator in the room.

Reviewer: Not provided on Tue 13 Nov 2007 rated 8 out of 10.

Nice location, right next to crystal city and clean/ large rooms. If Wi-Fi was free Id give it a higher rating.

Positives: Very conveniently located.

Negatives: Wi-Fi was very expensive.

Reviewer: Not provided on Thu 08 Nov 2007 rated 6 out of 10.

Remodeled but miniscule first floor common area is attractive but cannot hide the fact that this is an aging hotel. Rooms are claustrophobically small. They are equipped with a flat screen TV, which certainly helps navigation is small spaces. View from the small windows is of an urban canyon. Close to government offices and metro, and there are good restaurants nearby.

Positives: Very convenient to restaurants and government offices.

Negatives: Very cramp facilities; claustrophobic rooms with urban canyon view.

Reviewer: Not provided on Wed 17 Oct 2007 rated 9 out of 10.

The rooms were large and very clean as was the hotel in general. The staff was very helpful and friendly. We were able to pick up a free shuttle from the airport and the hotel is within walking distance to the metro. No need for a car to see everything we wanted.

Positives: Rooms and overall appearance of hotel exceeded our expectations by far for the price.

Negatives: No negative feedback.

Reviewer: Not provided on Thu 20 Sep 2007 rated 9 out of 10.

The rooms were very nice and spacious, beds and pillows were comfortable.

Positives: Very nice rooms.

Negatives: Could not find vending machine with snacks.

Reviewer: Not provided on Thu 20 Sep 2007 rated 8 out of 10.

We wanted a hotel near Reagan National Airport for the night previous to our 7:30 am departure. This hotel worked well for our family of five, as we got two rooms. The rooms where very comfortable and the hotel has a rooftop pool that the kids used. The 5am hotel shuttle to the airport was a great convenience. There are quite a few restaurants within a two block radius of the hotel. The only downside was the high cost of internet access at the hotel's business center.

Positives: Comfortable rooms, with two queen size beds.

Negatives: high cost of internet at the business center.

Reviewer: Not provided on Tue 18 Sep 2007 rated 10 out of 10.

I would stay again at this hotel in a heartbeat. I enjoy the walk to get to public transportation; however, the hotel does off a shuttle. Very convenient to national airport. Nice selection of eating establishments in easy walking distance.

Positives: Quiet, friendly staff, good places to eat close by.

Negatives: Long walk from the metro.

Reviewer: Not provided on Mon 17 Sep 2007 rated 9 out of 10.

Great hotel. Not Hilton quality but definitely enjoyed stay and convenience of surrounding shops and metro station.

Positives: Location and comfort.

Negatives: Tight bathrooms.

Reviewer: Not provided on Mon 10 Sep 2007 rated 10 out of 10.

Great overall, and close to some great attractions, well worth the trip.

Positives: Great location and simple easy check in process, I enjoy the bathrooms and beds especially compared to other hotels.

Negatives: Computer access, i.e., wife is the new thing, would have been nice.

Reviewer: Not provided on Wed 29 Aug 2007 rated 9 out of 10.

Highly recommended - even with no pool!

Positives: Excellent service, helpful and great customer service.

Negatives: No pool was disappointing for the kids.

Reviewer: Not provided on Tue 21 Aug 2007 rated 9 out of 10.

Excellent location! Beds were top-notch! Best sleep in a hotel I've ever had!

Positives: Convenient location with regular shuttle service to DCA!

Negatives: Charged us for parking ($18/nite) when we did not park there. Had to have the front desk reconcile our bill.