The Westin

Reviewer: Not provided on Sun 10 Jul 2011 rated 10 out of 10.

Wonderful experience.

Positives: The staff went above and beyond and were incredibly polite and respectful.

Negatives: Valet parking (I really prefer to do it myself).

Reviewer: Not provided on Mon 04 Apr 2011 rated 3 out of 10.

Stay away from at least the top floor - the air handlers rumble enough to disturb most sleep.

Positives: Good location.

Negatives: Noise from roof air handlers in room (15th floor) not acceptable.

Reviewer: Not provided on Mon 07 Mar 2011 rated 9 out of 10.

Great hotel for business in Arlington.

Positives: Very clean and modern.

Negatives: Location was not the best.

Reviewer: Not provided on Thu 27 Jan 2011 rated 9 out of 10.

This hotel is very comfortable, clean, and located in a convenient place for activities in Ballston. Staff was friendly. Only disapointment was that we had a difficult time finding a valet to park our car. We ended up leaving our key with the front desk attendant who had to seek out the valet to get our car parked.

Positives: Comfortable room, clean room and public spaces, friendly staff.

Negatives: Valet was inconvenient (no attendant present outside and not clear how to get your car parked!)

Reviewer: Not provided on Mon 01 Nov 2010 rated 10 out of 10.

The hotel was excellent. The hotel room was clean and spacious. The staff were very accommodating for my requests and were eager to ensure that I had a pleasant stay.

Positives: The hotel staff was extremely friendly and accommodating.

Negatives: Nothing

Reviewer: Not provided on Thu 07 Oct 2010 rated 5 out of 10.

The room was not clean as a 4 star should have been which made the overall experience low.

Positives: Hotel was beautiful. Bed was excellent, shower was great.

Negatives: The room was not cleaned like a 4 star should be.

Reviewer: Not provided on Mon 04 Oct 2010 rated 9 out of 10.

Great place to stay and hang out. Coffee shop, lounge, and seating areas in lobby were great. Excellent staff.

Positives: Staff was exceptionally helpful.

Negatives: Charged for internet.

Reviewer: Not provided on Tue 27 Jul 2010 rated 8 out of 10.

There was no pool, I thought the listing included a pool. The hotel was nice, except for the fact that the parking lot was being repaved, but that has to be done. I have a major complaint with the shower, it was difficult to wash and rinse my hair. I understand conserving water by using flow inhibitors, but my shower head leaked at the fitting, resulting in a mere dribble out of the shower head.

Positives: The beds were comfortable and the rooms good size.

Negatives: The shower was pathetic, it literally dribbled.

Reviewer: Not provided on Sun 25 Jul 2010 rated 9 out of 10.

The hotel was very nice, but the extra charges like $22/day for parking was unexpected and extremely high. Also, the hotel offered a "green" card where if you skipped room service you got a $5 voucher for the hotel stores or restaurants; however, it didn't include the Starbucks located inside the hotel.

Positives: Apples in the lobby.

Negatives: No free Wi-Fi.

Reviewer: Not provided on Fri 02 Jul 2010 rated 10 out of 10.

Room was gorgeous, bed linens were fresh and clean. I never had to call the front desk for anything. The view was of the back of another building, but hotel was peaceful.

Positives: Clean & bright, friendly service.

Negatives: Bathroom wreaked of mildew, but appeared clean.

Reviewer: Not provided on Tue 06 Apr 2010 rated 10 out of 10.

Highly recommended!! The staff was very attentive and friendly. Very clean! I want to go back!

Positives: The staff was outstanding and the facilities were first class.

Negatives: Nothing negative to say.

Reviewer: Not provided on Thu 31 Dec 2009 rated 9 out of 10.

The Westin Arlington Gateway is a conveniently-located, upscale hotel catering to the business traveler. The guest rooms are large and furnished comfortably with Internet access available. Outside disturbances are kept to a minimum with well thought-out construction and design.

Positives: Location

Negatives: High parking fees.

Reviewer: Not provided on Thu 17 Sep 2009 rated 10 out of 10.

I very much enjoyed by stay here. The rooms were well appointed and with wonderful linens and comfortable beds. The shower featured a double head that provided a great, relaxing shower. The only complaint would be the set up of the AC thermostat below the vent that didn't allow the room to sufficiently cool before shutting down the AC. The hotel apparently hosts a wind-down happy hour from 5:30 to 7:30 each evening. We were unable to locate it at 5:45 and just went to dinner. By the time we returned at 7:45, it had been set up and was over. I would have enjoyed this.

Positives: The location was perfect, easy in and out. The accommodations were upscale and very comfortable.

Negatives: AC thermostat in room directly below AC vent. Falling cool air shut off AC before room was cool.

Reviewer: Not provided on Sat 22 Aug 2009 rated 10 out of 10.

I love the branding they did in every corner. I'll come back for sure.

Positives: It's nice, clean and staff is friendly

Negatives: Nothing

Reviewer: Not provided on Sat 01 Aug 2009 rated 9 out of 10.

Nice Hotel for the money and walking distance to the Metro. Hotel staff helpful and the room were clean.

Positives: The Hotel was clean, updated and and walking distance to the Metro

Negatives: Parking was $22.00 a day

Reviewer: Not provided on Mon 22 Jun 2009 rated 8 out of 10.

Clean! Convenient location for DC metro access.

Positives: Cleanliness.

Negatives: Service in lounge and incorrect metro stop provided by concierge for Museum.

Reviewer: Not provided on Mon 13 Apr 2009 rated 9 out of 10.

I woould stay in that hotel again, and would recommend it to friends and family.

Positives: Great location.

Negatives: Expensive parking, and only valet parking at the hotel.

Reviewer: Not provided on Mon 08 Sep 2008 rated 10 out of 10.

Hotel was conveniently located, very clean, spacious room, outstanding bathroom & shower, top shelf quality - we would definitely stay here again.

Positives: Impressive quality and service.

Negatives: Wish we could have stayed another day, but the hotel was booked for a convention.

Reviewer: Not provided on Fri 08 Aug 2008 rated 8 out of 10.

Great location. Convenient to DC. Plenty of shopping/dining within walking distance. The staff was very friendly and helpful. The hotel accomodated us by providing a small refrigerator and a crib for our 6 month old daughter.

Positives: Friendly, helpful staff. Convenient to DC.

Negatives: Extra charges for internet access and parking.

Reviewer: Not provided on Tue 15 Jul 2008 rated 10 out of 10.

Excellent location, accessibility to everything very guest friendly.

Positives: Hotel personnel available at all times.

Negatives: Somewhat pricey, especially bottle water in room. Also air conditioner somewhat noisy.

Reviewer: Not provided on Thu 17 Apr 2008 rated 5 out of 10.

The mini bar in the room that was ready, was not stocked and hotel staff came in and stocked while we were in the room. They charged me for parking.

Positives: The beds were very comfortable.

Negatives: Room wasn't ready on time, charged for parking when they said

Reviewer: Not provided on Thu 17 Apr 2008 rated 8 out of 10.

The hotel was very nice and in a nice area -Starbucks in the lobby-beautiful lobby and lounge area-near a lot of restaurants and a mall. Only negative was we were there for Georgetown University and it was not that close-a $20 cab ride away.

Positives: Very clean and modern.

Negatives: Location-it was a bit out of the way from Georgetown where we were going.

Reviewer: Not provided on Thu 10 Apr 2008 rated 10 out of 10.

Loved this hotel and highly recommend to anyone who wants to tour the DC or Arlington area. The train station is a short (and safe) two-block walk from the hotel and provides safe and convenient travel to/from the Smithsonian area and other popular DC sites, as well as the Arlington Cemetery. There are also many great restaurants within short walking distance that are reasonably priced. The neighborhood seemed very safe and more upscale. The hotel itself was great, too. Staff was very pleasant and helpful; all public areas of the hotel were clean and peaceful; the rooms were also very clean, well appointed and quiet. Beds were comfy and everything was in working order.

Positives: Great location, walking distance to train/bus stations and restaurants. Safe neighborhood. Clean and quiet location. Highly recommend!

Negatives: Did not offer free internet access (cost $10 extra/day) and the water pressure in the shower wasn't great. Sufficient, but not great.