Holiday Inn National Airport/Crystal City

Reviewer: Not provided on Sun 24 Jul 2011 rated 8 out of 10.

The room was comfortable and clean. It was nice to have a fridge! The shuttle to the Metro was very nice to have and the schedule was convenient. The National Diner was misleading-a 50's themed diner with ordinary restaurant selections instead of burgers, fries and milkshakes. These items are even pictured on the walls and listed in the Guest Services binder in the room! Overall, a nice stay.

Positives: The room was comfortable and quite nice!

Negatives: The pool is not filled; does not appear to be under renovation.

Reviewer: Not provided on Sat 23 Jul 2011 rated 9 out of 10.

I was not hopeful about a Holiday Inn so was so pleased to see a well maintained hotel with high end bedding and linens the staff were unfailingly accommodating.

Positives: The star where remarkably, and consistently helpful. Very gracious.

Negatives: Room service had limited hours available.

Reviewer: Not provided on Thu 06 Jan 2011 rated 10 out of 10.

Great place to stay if you don't expect to swim or park your car.

Positives: Clean common areas, nice clean, large rooms, w/ refrigerator.

Negatives: Having to use the access card to use the elevator, parking fees were too much, and pool was out of order.

Reviewer: Not provided on Thu 28 Oct 2010 rated 8 out of 10.

The hotel was several blocks away from the other hotels so need good walking shoes.

Positives: Clean and the staff quite helpful in directions.

Negatives: Room so small and

Reviewer: Not provided on Sun 18 Jul 2010 rated 7 out of 10.

The hotel absolutely met our needs. We were on a three city college visit junket. The metro is about a 10 minute walk away, via surface streets and through an underground mall, Crystal City Mall. The distance was about 1/4 mile.

Positives: We got a good price on a room that was a quick metro ride from DC attractions.

Negatives: Outdoor pool not in service.

Reviewer: Not provided on Mon 12 Jul 2010 rated 5 out of 10.

Met several different kind of roach-like critters. They claim shuttle service every 1/2 hour, but that it's a joke. NEVER on time. The room was actually 20 minutes walk in the heat of summer. They didn't replace wash rags/towels one day, they were rude at desk, no free breakfast ($10 for a weak assortment of food). Rent a car or be ready to pay a lot in taxi fare. McDonald's is all you have to chose from within walking distance. There are many hotels in this area to choose from.

Positives: Free Internet, close to Reagan International and McDonald's next door.

Negatives: Shuttle never came on time, long walk to Metro and expensive breakfast.

Reviewer: Not provided on Sat 01 May 2010 rated 2 out of 10.

While I am allergic to smoke, I was placed in a smoking room.

Positives: The staff was friendly.

Negatives: While I am allergic to smoke, I was placed in a smoking room.

Reviewer: Not provided on Tue 05 Jan 2010 rated 9 out of 10.

The hotel was very good for the rate. It has free parking and is just 10 minutes away from DC if you have a car. The rooms are very nice and the staff was very friendly.

Positives: It is a nice hotel, with free parking and friendly staff.

Negatives: Lack of extras like restaurant, room service, etc.

Reviewer: Not provided on Sun 03 Jan 2010 rated 8 out of 10.

This is clean, comfortable accommodation a short walk/shuttle ride to the Metro. The rooms are practical and reasonably attractive, with useful amenities like a refrigerator and flat-screen TV. Pillows and mattresses are comfortable - sheets were scratchy, but for what we paid we can buy new sheets! The outdoor pool means no pool access in the winter, which disappointed our child. This hotel has no city views. We had heard that free on street parking was available around the hotel, but it was all zoned to end at 8 am. Overall, including parking, this is an excellent value perfect for travelers who expect to take the Metro downtown for most of the day. There is a 24-hour McDonald's adjacent and a series of restaurants a few blocks away; soda vending only.

Positives: Helpful staff, clean comfortable rooms, good mattress & pillows.

Negatives: Scratchy sheets! Beds are otherwise very nice. $16 parking.

Reviewer: Not provided on Tue 24 Nov 2009 rated 10 out of 10.

Highly recommend this hotel for travelers.

Positives: Location to DC and surrounding area.

Negatives: Nothing.

Reviewer: Not provided on Thu 19 Mar 2009 rated 3 out of 10.

The Ice maker is also close to the room. Consequently sleeping was very difficult. I had to talk to about 3 people before my room could be changed. The telephone manners of some of the female staff is appalling. Overall I had a bad experience.

Positives: Location was great and the exterior is good.

Negatives: The staffs lack courtesy and sometimes rude.

Reviewer: Not provided on Sun 28 Sep 2008 rated 8 out of 10.

Nice folks working the desk.

Positives: Parking was free.

Negatives: Got a smoking room of which was disgusting and wreaked havoc on my allergies.

Reviewer: Not provided on Thu 28 Aug 2008 rated 6 out of 10.

In general the hotel was nice. Management had to upgrade our room for several reasons. The door in our original room would not lock. The water conservation toilet would not flush properly and my 10 year old son found previous guests Chicken McNuggets at the foot of the bed under the bedspread. We were also disappointed to find the pool closed for renovation, though the hotel shuttle was offered to take us to a "sister" hotel 5 blocks away, to swim.

Positives: Proximity to Airport.

Negatives: No free breakfast.

Reviewer: Not provided on Thu 14 Aug 2008 rated 10 out of 10.

Great value, excellent location, great helpful staff. Clean, not fancy, just what I wanted! Thanks.

Positives: Location, staff+ and clean.

Negatives: Distance to public transportation.

Reviewer: Not provided on Thu 14 Aug 2008 rated 7 out of 10.

The hotel staff was great, always asking if there was anything else that they could do. Pool facilities were available at a sister hotel, but that was inconvenient. The rooms were clean, with enough room for a family of six to move around.

Positives: The staff was excellent, the shuttles ran on time.

Negatives: The pool was under renovation and the clothes washer was not working.

Reviewer: Not provided on Tue 05 Aug 2008 rated 5 out of 10.

Guests liked their rooms and food at the restaurant.

Positives: Convenient and location was excellent.

Negatives: NA.

Reviewer: Not provided on Tue 29 Jul 2008 rated 10 out of 10.

It was a nice hotel; it was in a good location and I enjoyed it very much.

Positives: It was a great room, for the price!

Negatives: Restaurant had a limited menu.

Reviewer: Not provided on Sat 26 Jul 2008 rated 7 out of 10.

The staff was very nice! But the location was a little scary and we had to walk 8 blocks to get to the Metro.

Positives: The staff was very nice and helpful.

Negatives: Too far from Metro; no swimming pool, fitness or hot tub.

Reviewer: Not provided on Fri 25 Jul 2008 rated 8 out of 10.

This hotel is very close proximity to Ronald Reagan airport (just a few hundred yards) where there is a Metro station. We chose to walk but we quickly found out that it is very difficult because of a lack of sidewalks and walkways-so by the time you find these, the distance is at least doubled, so the hotel shuttle is really the way to get back and forth- it runs every half hour during the day. Aside from that, the hotel is nice, with spacious rooms and a bar fridge in the room. Complimentary in room high speed internet was a bonus as well. I would recommend this hotel.

Positives: Complimentary high speed internet.

Negatives: Needed shampoo for room - front desk said ok, but nothing happened. Also left note/tip for maid and got hand lotion instead and no shampoo at all day2.

Reviewer: Not provided on Fri 25 Jul 2008 rated 4 out of 10.

They told us the pool was open for our daughter and it wasnt, they said the Metro was close you rode a shuttle to, it and if you were lucky it would pick you up, sometimes 45 min. later at the airport.

Positives: The excellent room service.

Negatives: The told us the pool was open and it wasn't.

Reviewer: Not provided on Thu 24 Jul 2008 rated 7 out of 10.

The hotel was attractively appointed and just right for our family of four. We stayed two nights for a visit to DC. The kids at for free at the hotel restaurant. My only complaint was that the shuttle no longer takes guests to the nearby Crystal City Metro station; we were forced to take the shuttle to Reagan National airport and take the Metro from there.

Positives: Cleanliness of hotel, free breakfast for kids.

Negatives: Lack of swimming pool.

Reviewer: Not provided on Wed 23 Jul 2008 rated 7 out of 10.

The Holiday Inn National Airport in Crystal City is a great place to stay if you are not looking for a very classy hotel experience. The 50's themed diner attached to the hotel has a nice $10 all you can eat breakfast buffet, but there is no complimentary breakfast service like there are at most Holiday Inns. The outdoor swimming pool is closed in the summer, which is dreary in the steamy Washington DC heat, but otherwise the hotel is comfortable, clean and conveniently located near a Metro station, the Washington Parkway and I-395.

Positives: Convenient location, no nonsense, comfortable, great toiletries.

Negatives: Coffee service in room not very good, no continental breakfast, pool closed in summer.

Reviewer: Not provided on Tue 22 Jul 2008 rated 7 out of 10.

Great location if you need a quick place to sleep close to the airport and Metro. We used the convenient hotel shuttle to bring us to the airport to pick up the Metro there. The hotel shuttle runs from 5 AM to 12 PM, so it was wonderful. A decent place, not as fancy as some of the hotels just down the block that may be even more convenient. But overall ok.

Positives: Convenient location.

Negatives: Overall amenities, and cleanliness & size of room.

Reviewer: Not provided on Tue 22 Jul 2008 rated 5 out of 10.

Disagree with price and the hotel overall.

Positives: Wireless internet works well.

Negatives: No indoor pool. Bathroom door broken. Parking really expensive. 1 of the 3 days the service did not make the baths.

Reviewer: Not provided on Mon 21 Jul 2008 rated 10 out of 10.

I was very pleased with this hotel and would stay there again. I was also pleased with the price. Thank you for making this experience happen.

Positives: The staff was excellent and make me feel welcome.

Negatives: One staff member in the diner restaurant was not very friendly - others were nice.

Reviewer: Not provided on Wed 09 Jul 2008 rated 1 out of 10.

My overall experience was very bad. I requested a double bed room, but when I got to the hotel they said they don't have a double bed room anymore. It seems like they gave my room to other people.

Positives: None.

Negatives: I requested a double bed room, but when I got to the hotel they gave my room to other people and gave me a one bed room. They said they couldn't do anything.