Clarion Collection Hotel Arlington Court Suites

Reviewer: Not provided on Tue 19 Oct 2010 rated 7 out of 10.

Have stayed at this hotel many times before and never had any issues. However, this time, the hotel was under construction. The parking lot is small as is and with the construction taking up several spaces, finding a spot late at night was very challenging. Also, the construction crew was working very early and woke me up at 7:30am on a Saturday morning!

Positives: Front desk is open 24/7.

Negatives: The parking lot in small and was under construction, to make it even smaller.

Reviewer: Not provided on Mon 02 Jan 2006 rated 3 out of 10.

There was no coffee pot in the room. That was the mistake of the staff. They did not show any kindness to respond my request. That's terrible.

Positives: Wide.

Negatives: Staff was not kind.

Reviewer: Not provided on Sat 31 Dec 2005 rated 10 out of 10.

The staff especially the front desk were extremely helpful and courteous.

Positives: Location, quality, price.

Negatives: Hard to get to because of one way roads if not familiar with area.

Reviewer: Not provided on Thu 29 Dec 2005 rated 6 out of 10.

This hotel is located at very convenient location near to Washington DC and shops. The hotel ambiance is very neat and front desk was very friendly and understanding to our need. On the flip side, they need to improve on Housekeeping. There was absolutely no room service during our stay because of Christmas holiday, which should have been addressed to us during our check ins. Having infant with us caused us some minor discomfort because of this. But, Other than that we were pretty happy with service and hotel and will recommend to others.

Positives: Hotel is located at very convent location and front desk staff were very friendly to upgrade the room as allocated room did not meet our requirement.

Negatives: We were told that there was no housekeeping staff to support which was kind of disturbing to not have room cleaned every day.

Reviewer: Not provided on Wed 28 Dec 2005 rated 8 out of 10.

Very good value for money.

Positives: Excellent quality and friendly staff.

Negatives: Hotel address was difficult to find out.

Reviewer: Not provided on Fri 16 Dec 2005 rated 2 out of 10.

I called ahead and was assured there would be two cribs in the room when I arrived. I checked in and was told the cribs were on the way. After waiting an hour in the hotel room, I left for my house. I called and was told hey would call right back as soon as they found out the status of the cribs. After waiting a while, I called back and then was cut off after being put on hold. I finally got a person on the line and was told, "Oh, we only have one crib". The apathy of the staff was insulting. They obviously could care less about their customer service. No apology was ever offered for the poor service. It was extremely frustrating.

Positives: It's very close to where I live.

Negatives: The apathy of the staff.

Reviewer: Not provided on Fri 16 Dec 2005 rated 10 out of 10.

Finally, superb quality and services for business. Excellent buy.

Positives: Excellent all the way around.

Negatives: Nothing.

Reviewer: Not provided on Tue 13 Dec 2005 rated 10 out of 10.

A notice said the hotel would be closed the month of January for complete refurbishing. The beds need new mattresses. I suspect when it reopens, it will be more expensive.

Positives: The room was spacious, well appointed, and comfortable.

Negatives: Although there was a "kitchen", there were no dishes nor implements.

Reviewer: Not provided on Wed 30 Nov 2005 rated 5 out of 10.

I've stayed in better 3 stare hotels across the contry, there was no soap in the room.

Positives: N/A.

Negatives: Very old, made to look new.

Reviewer: Not provided on Tue 29 Nov 2005 rated 9 out of 10.

Ideal location near places in d.c. Otherwise, nothing else to do in in neighborhood. Room separate from main lobby. Not good for cold season because it is VERY uncomfortably cold getting around.

Positives: price was cheap.

Negatives: Not cheap enough.