Crystal City Marriott at Reagan National Airport

Reviewer: Not provided on Sun 10 Jul 2011 rated 9 out of 10.

The front desk and support staff were very helpful and informative. The hotel room was a great size, clean, comfortable and quiet. When I needed to heat up some food, the staff was gracious enough to bring a microwave to my room. Very much appreciated. We had a great stay and would definitely stay here again.

Positives: The front desk staff was exceptional and very helpful.

Negatives: Restaurant was understaffed, but still helpful.

Reviewer: Not provided on Mon 06 Oct 2008 rated 9 out of 10.

Perfect location with excellent access to Alexandra and Washington. Hotel food was very good; plenty of surrounding offerings as well. Rooms were well maintained and appointed.

Positives: It has great location.

Negatives: Breakfast buffet was confusing even to the staff.

Reviewer: Not provided on Tue 09 Sep 2008 rated 10 out of 10.

Overall excellent rating for location, hotel staff, the hotel appearance and cleanliness. Awesome bed!

Positives: Room was spotless and the bed was very supportive for a guy with a bad back.

Negatives: Did not have a CD or MP3 player.

Reviewer: Not provided on Fri 29 Aug 2008 rated 8 out of 10.

Not very easy to check in unless you were dropped off by a cab.

Positives: Placement convenience.

Negatives: Parking charge for.

Reviewer: Not provided on Wed 20 Aug 2008 rated 10 out of 10.

The hotel was conveniently located of a major highway. Pleasant atmosphere, Great front desk attendants and convenient parking garage!

Positives: Nothing short of the best met our family's expectations.

Negatives: Not apply.

Reviewer: Not provided on Tue 19 Aug 2008 rated 9 out of 10.

We stayed for one night with our 16 month old daughter. Room was fantastic. Perfect really for the business traveler. Clean, very comfortable. Check-in and check-out were smooth. Parking was self-park and $18 a day in the lot under the hotel. Would definitely consider staying again.

Positives: Extremely comfortable, clean room. Good city-scape view. Great meeting room services.

Negatives: Took a couple hours to get a crib and fridge delivered to our room after several phone calls to the front desk.

Reviewer: Not provided on Mon 11 Aug 2008 rated 7 out of 10.

We had a very nice time; room was in good shape and well cared for. However, I was disappointed in the $10 daily charge for internet access. They had a very nice system for using the big flat screen TV as a computer monitor for presentations - that did not work properly, or at least with no instructions I could not make it work. Also upon leaving I was informed (for the first time) that there would be an $18 per day parking charge. So good room, nice staff, overpriced and lots of nickel and dime charges as well.

Positives: Friendly staff, nice pool/spa.

Negatives: Surprising charges for internet access, parking, expensive meals.

Reviewer: Not provided on Fri 08 Aug 2008 rated 8 out of 10.

The hotel's location is excellent for DC access due to a Subway station that you can access through the hotel's bottom floor. The hotel staff was extremely friendly and even served ice cream in the hot afternoon. I will definitely try to stay at this hotel again rather in DC for business or pleasure!

Positives: Location.

Negatives: Rooms were small.

Reviewer: Not provided on Thu 22 May 2008 rated 9 out of 10.

Location-great, cleanliness-great, staff-great.

Positives: Convenient to Reagan Airport.

Negatives: Shuttle didn't start early enough.

Reviewer: Not provided on Thu 15 May 2008 rated 9 out of 10.

The hotel was nice. conveniently located right off the freeway. Within driving distance of shopping malls, dc area, etc.

Positives: The hotel was nice, clean, and convenient.

Negatives: N/A.

Reviewer: Not provided on Mon 17 Mar 2008 rated 9 out of 10.

Overall, excellent room for the price.

Positives: Rooms were stylish, contemporary decor. Bed was comfortable.

Negatives: Underground parking expensive and kind of dumpy looking.

Reviewer: Not provided on Fri 25 Jan 2008 rated 8 out of 10.

Great location from DCA with free airport shuttle.

Positives: Check-in was excellent.

Negatives: Requested kin bed, did not get it.

Reviewer: Not provided on Wed 17 Oct 2007 rated 10 out of 10.

Absolutely the best location for using the metro to tour D.C. With tunnel to metro. The room was spacious with nice furnishings, room was quiet, staff was considerate, and refrigerator was presented as requested in telephone call to hotel. Limited breakfast options as breakfast buffet was $14.00 but adequate quality. Would most definitely return!

Positives: Room was spacious with nice furnishings, refrigerator as requested, location great.

Negatives: Limited breakfast selections, shuttle to airport didn't run after 11:00 pm.

Reviewer: Not provided on Mon 01 Oct 2007 rated 10 out of 10.

The Crystal City Marriott was a so-so business hotel. The room was small, but the bed was quite comfortable. Internet access was available for $9.95 a day, which is outrageous. If you have a large SUV, beware -- the garage has several sections with clearances of 6' or less!

Positives: Great bed.

Negatives: Parking garage was hazardous.

Reviewer: Not provided on Wed 19 Sep 2007 rated 9 out of 10.

Very nice hotel, easy access to crystal city metro to anywhere you want to go. Nice rooms, friendly staff, nice pool and exercise club. Good restaurants nearby.

Positives: We were put on a concierge floor - nice!

Negatives: Concierge lounge is closed on the weekends - no free breakfast or cocktails.

Reviewer: Not provided on Thu 13 Sep 2007 rated 8 out of 10.

Well maintained, immaculately clean. Friendly desk staff. Time for a fashion and technology make-over. The wall paper and lack of flat screen TV (in room) are signs of falling behind the times.

Positives: The bedding.

Negatives: Food in the restaurant was inedible.

Reviewer: Not provided on Wed 05 Sep 2007 rated 10 out of 10.

Excellent value and fantastic beds. Clean, beautiful and comfortable. Marriot treats you right every time!

Positives: Great staff, wonderful rooms and beds.

Negatives: Air conditioning system was outdated and very loud.

Reviewer: Not provided on Mon 13 Aug 2007 rated 9 out of 10.

I would recommend this hotel. This was a very nice hotel for the price. It has 3+ star; no problem. Cute arched pool and warm hot tub. Plenty of room for swimmers and a nice 2 1/2 foot deep area for my 4 year old with over 8+ feet deep areas for my older kids. Work out area had small bottled waters and fruit available. The check-in people were very friendly. They gave us two non-smoking, double bed rooms, connecting as we requested. They were very accommodating. The beds were great, very comfortable. They provided mini bottles of bath body and beyond aromatherapy shampoo/conditioner/body lotion in the bathrooms. Much better than the generic cheap stuff many other hotels offer. Great location; it takes just minutes from the Reagan International airport. There is easy access to parking under the hotel. Costs $18/day, but that is reasonable for the area. There is free shuttle to/from the airport which we used when leaving. It was quick and easy. Best of the three hotels we stayed at during our two weeks traveling. We also stayed at the Hilton just down the block for the initial night of our trip. This hotel (our final hotel of our trip) was much better and only a few dollars more. I would pick this hotel over the Hilton.

Positives: Fabulous beds, nice room. Great pool, open until 11 p.m.! They even had spare goggles for my kids. They gave great bath body beyond shampoo/soaps. Staff is friendly.

Negatives: The bathroom shower pressure was great, but there was not a fan so the bathroom got very steamy/hot and the floor also got slick from the steam.

Reviewer: Not provided on Wed 11 Jul 2007 rated 9 out of 10.

Location! Location! Location! The metro stop was just under the hotel, it was very close to all of the major interstates, and very easy to get to! All of the staff was very helpful and friendly and I would definitely stay at this hotel again.

Positives: Location, location, location!

Negatives: Concierge was a little bit sarcastic.