Comfort Inn

Reviewer: Not provided on Tue 30 Aug 2011 rated 2 out of 10.

The hotel was convenient and nice, but not fabulous. Staff was confused and charged us extra for nothing.

Positives: Convenient to area.

Negatives: We got an extra charge on our credit card for $55 and don't know why!

Reviewer: Not provided on Tue 19 Jul 2011 rated 5 out of 10.

Location was what we wanted and got. Only stayed 1 night, if I did have to stay many more nights I would likely not stay here.

Positives: The lady tending to the breakfast was awesome.

Negatives: The fellow handling check-in would not tell us anything about the Main St. eating options.

Reviewer: Not provided on Sun 03 Jul 2011 rated 5 out of 10.

Hotel would have been a great deal but this room was on top of an ice machine that ran all night. It should be the last room given out.

Positives: Price.

Negatives: Room - proximity to ice machine, not clean sheets.

Reviewer: Not provided on Mon 04 Apr 2011 rated 9 out of 10.

Great hotel overall. Nice to get in off the road. Decent pool, not great jacuzzi. Did not try the breakfast, but it sounded great.

Positives: I liked the room.

Negatives: The jacuzzi was way too small and quite uncomfortable to sit in.

Reviewer: Not provided on Sun 02 Jan 2011 rated 8 out of 10.

A good place to stay if you need to save some money.

Positives: Liked the location, free breakfast, free Internet, and very friendly staff.

Negatives: Needed more hot tubs!

Reviewer: Not provided on Thu 10 Jun 2010 rated 5 out of 10.

I have stayed in other Comfort Inn Hotels. This hotel was was dank and needed updating. The first room we got had a bad mildew smell and the sheets and furniture had stains on them. We switched rooms on an upper floor and it was a little better. However, we had to switch from a king sized suite with a fridge and microwave to a queen size bed in a regular room and was not credited the difference. Our room was short 2 pillows. When my husband called the front desk and told them, they made him go get the pillows. None of these thing are a big thing individually, but all of these things added up.(Other Comfort Inns are more guest friendly and much cleaner.)The location was very good, right off of Rt 7 North near many restaurants and shopping. I wouldn't recommend this hotel for families or romance. There is an indoor pool, but outdoors is parking lots adjacent to light industrial buildings. I have been in worse hotels in my life, but I expected more from this hotel when I have been in very nice Comfort Inn Hotels in the past.

Positives: The location was very good and the hotel was pet friendly.

Negatives: The first room we were in had a bad mildew smell.

Reviewer: Not provided on Tue 27 Apr 2010 rated 6 out of 10.

A good choice for ease of travel and cleanliness. Walls are thin, so bring earplugs. Room was comfortable and staff very helpful. I have stayed here before and would do again.

Positives: WiFi in the room.

Negatives: Breakfast choices limited to baked goods and other carbs.

Reviewer: Not provided on Tue 16 Feb 2010 rated 10 out of 10.

The staff was friendly. Brought us extra towels when we requested it. The room had 1 queen and a pullout which was perfect for our kids. The pool was extra warm which was perfect after skiing all day. The jacuzzi was great too.

Positives: Clean rooms, The pool was super warm.

Negatives: Furniture a little dirty/worn.

Reviewer: Not provided on Tue 10 Feb 2009 rated 10 out of 10.

My husband and I needed a decent place to stay after a concert at the Paramount in Rutland. We wanted a clean, comfortable room to have a semi-romantic getaway from our toddler. This place definitely fit the bill! We were more pleased than we thought we'd be. The rooms are nicer and more updated.

Positives: New fridge and microwave. Comfy bed.

Negatives: Ants on the desk and coffee maker.

Reviewer: Not provided on Thu 23 Oct 2008 rated 5 out of 10.

A good centralized location with on site (shared parking lot) restaurant. Room was cozy to small with very small bathroom. I would return.
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Positives: Good centralized/convenient location.

Negatives: Very small bathroom which was not as clean as I would have liked.

Reviewer: Not provided on Thu 28 Aug 2008 rated 8 out of 10.

Hotel is in good location. Close to heart of Rutland and many restaurants, mall etc. Staff was friendly and helpful.

Positives: Room was clean and staff was very friendly and helpful.

Negatives: The room felt very dark due to a smallish window.

Reviewer: Not provided on Sun 27 Jul 2008 rated 8 out of 10.

Nice hotel, but in an industrial part pf town.

Positives: Not best area, but nice place.

Negatives: Location.

Reviewer: Not provided on Wed 23 Jul 2008 rated 5 out of 10.

For a base of operations to access nearby attractions this hotel was conveniently located. The parking was not very good and there's no place to safely park and unload the kids and/or luggage. The breakfast room is tiny and overcrowded. The carpets were wet when we checked in from being shampooed and our feet got black stains on the bottom from walking barefoot. Our AC didn't work when we arrived, but a friendly and unobtrusive maintenance person came and fixed it very quickly. We only got one wash cloth and 2 towels per room and when we requested more they had to take them from one of the rooms because they didn't have enough to give out extras. The staff was very helpful and friendly and made what might have been a disappointing stay bearable.

Positives: The staff made every effort to provide excellent service.

Negatives: The carpets were wet from cleaning and our feet got dirty walking on them.

Reviewer: Not provided on Thu 10 Jul 2008 rated 9 out of 10.

Good standard rooms, lots of channels, free waffles in the morning, friendly.

Positives: They helped me with their free computer.

Negatives: Swimming pool was uninviting.

Reviewer: Not provided on Thu 22 May 2008 rated 8 out of 10.

Generally a great location. However, first morning no coffee at 9:00 a.m. and were advised they would not be making more. Lots of people there too. Second morning, ran out of lots of food items and very slow filling things up. Lots and lots of people waiting for breakfast. Breakfast room is quite small for size of hotel.

Positives: Great location, convenient, comfortable.

Negatives: 9:00 AM ran out of coffee for breakfast.

Reviewer: Not provided on Thu 22 May 2008 rated 7 out of 10.

Nice large clean rooms, great free breakfast, just wish the indoor pool had better hours.

Positives: Convenient, large rooms.

Negatives: Hard to find.

Reviewer: Not provided on Thu 15 May 2008 rated 9 out of 10.

This is the place we stay when my husband and I stay in Rutland. It's clean, comfortable, and right in Rutland, across from the fairgrounds. Even nicer is the fact that they're just across the parking lot from the fantastic South Station restaurant, and Ben and Jerry's Ice Cream store. For the price it's the best value in Rutland.

Positives: Clean and comfortable right in the center of Rutland.

Negatives: The curse is the benefit. Too many kids by the pool.

Reviewer: Not provided on Mon 05 May 2008 rated 7 out of 10.

Very good and economical for the area.

Positives: Staff congeniality and continental breakfast.

Negatives: Heat pump in room failed to operate.

Reviewer: Not provided on Tue 29 Apr 2008 rated 7 out of 10.

Friendly staff.

Positives: Convenience for my particular purpose.

Negatives: Not enough light in bathroom; toilet running.

Reviewer: Not provided on Thu 24 Jan 2008 rated 9 out of 10.

Conveniently located, nice comfortable rooms, and a high probability that you will be staying with hordes of skiers during the snow season.

Positives: Comfortable bed and room.

Negatives: Dirty locker room in the pool area.

Reviewer: Not provided on Sun 13 Jan 2008 rated 10 out of 10.

Pleasantly surprised at how nice the room was and loved the variety in the included continental breakfast.

Positives: Located on conveniently on main road.

Negatives: Hard to spot as it was behind other buildings.

Reviewer: Not provided on Sat 05 Jan 2008 rated 3 out of 10.

Staff should be more conscientious of room cleanliness & maintenance of room heaters/HVAC.

Positives: The location.

Negatives: The cleanliness of the room.

Reviewer: Not provided on Wed 07 Nov 2007 rated 9 out of 10.

I will stay there again the next time I come back to Rutland. Would recommend to Business Travelers. Great continental breakfast!

Positives: The staff was nice and the room was just right.

Negatives: The bed was a little hard at first. Good for bad backs.

Reviewer: Not provided on Thu 25 Oct 2007 rated 1 out of 10.

Terrible. Stay away.

Positives: Nothing.

Negatives: Everything. Especially the clogged toilet and pillows that were at least 10 years old.

Reviewer: Not provided on Sun 21 Oct 2007 rated 7 out of 10.

This was a last minute trip (one day notice) from Maine to Vermont. During the height of foliage season. Was extremely surprised to get a room, let alone a room with a great discount. Was further surprised when we checked in and found out the hotel was full. The staff was very nice and welcomed us. Unfortunately the only room available was a smoking room. Even though the night before we requested a non-smoking room and was told that it would probably be available. The hallway had a strong smoke odor and I thought we were in for a very rough night. The staff however placed a machine in the room that is supposed to eat smoke-smell. The machine as well as not a bad smoke problem in the room to begin with makes the room acceptable. During check-in they gave 10% off coupons to several restaurants nearby. We took advantage of one and it was a very nice. Breakfast at the hotel the next day was acceptable but not good, minimum items, and all but two were cold. Overall I would stay here again, but I would cross my fingers that I would get a non-smoking room.

Positives: Staff was very friendly although I ended up with a smoking room; they did their best to reduce the effect.

Negatives: Asked for no-smoking room the day before, they were unable to comply.

Reviewer: Not provided on Mon 01 Oct 2007 rated 9 out of 10.

This hotel was well appointed both in lobby and room. The staff was terrific and we look forward to staying again if the price is right.

Positives: Very clean and comfortable. The staff was very friendly. We'd definitely stay here again if the price was right.

Negatives: We loved the place there's nothing bad to say.

Reviewer: Not provided on Sat 01 Sep 2007 rated 5 out of 10.

Did not meet 100% satisfaction guarantee. (Hot water failure).

Positives: Walking distance to restaurants.

Negatives: Failure of hot water system.