Quality Inn

Reviewer: Not provided on Thu 21 Aug 2008 rated 8 out of 10.

This hotel is walking distance to Zion National Park, surrounded by red cliffs and close to shopping and restaurants. The room had a small refrigerator and a microwave. The laundry facilities are great and it was a real bonus to have a small porch area right outside the room. I would definitely stay here again.

Positives: Location, mini mart was excellent, porch for viewing.

Negatives: Dark room.

Reviewer: Not provided on Fri 15 Aug 2008 rated 3 out of 10.

AC in the room was so noisy so that we could not have good night sleep. This hotel didn't have elevator, so that it was so hard for us to bring our heavy suit cases upstairs. Entrance area of one of the room we stayed was so narrow, that we had to walk side ways. Hotel used pool towel as room towel. That did not look professional job. Pool towel and room towel should be separated in my opinion.

Positives: Breakfast was beautiful, but that's it.

Negatives: Pool closed at early time, so that my kids didn't have time to enjoy.

Reviewer: Not provided on Fri 04 Jul 2008 rated 1 out of 10.

Absolutely the worst management/owners. Second day into stay, management called our room and accused us of being dishonest about how many people were in our room. And said they were raising our rates (we had 4 adults and never said otherwise). We went to the front desk to clear up the matter. Management said never mind and told us to leave the office when we expressed our displeasure. Next day on check-out we lodged a complaint with the supervisor regarding the previous days' manager. A woman behind the desk (who turned out to be the owner) was rude. Other things that were unsatisfactory (as if there needed to be more): items in market/shop way over-priced, continental breakfast was eggs cooked at 7:00 am that sat until 10:00, very small pool for the number of people staying there, staff was not helpful had no information about the Zion park and couldn't answer more than 1 question at a time, AC fan was very loud, fan in bathroom hardly worked. Our biggest complaint, however, was that we treated very poorly and having our vacation nearly ruined.

Positives: Liked leaving the place.

Negatives: Absolute worst management/owners - dishonest.

Reviewer: Not provided on Sat 28 Jun 2008 rated 4 out of 10.

This hotel is located in great proximity to entrance of Zion. The room was clean and comfortable, but the service poor. I don't think there is anyone in attendance after hours. It is part hotel part RV park. There is a breakfast buffet provided which was wretched. Then there was the issue of vomit in the staircase which sat for over a day and when we called, we were directed to an outsourced phone number. It wasn't even cleaned up very well.

Positives: Convenient location.

Negatives: Vomit on staircase in hallway sat for over 24 hours.

Reviewer: Not provided on Sat 28 Jun 2008 rated 10 out of 10.

Great location, within 1/2 mile of Zion National Park. Clean room. Air conditioned. Free internet access. Near Zion shuttle stop. Small market on the premises. Pool is not heated, but much appreciated in the 100 degree summer temperatures. Some rooms have a nice view and a patio with chairs outside. Rooms that medium fridge and microwave and cable.

Positives: Great location, within 1/2 mile of Zion National Park. Clean room. Air conditioned.

Negatives: Internet access did not always function well. Pool not heated.

Reviewer: Not provided on Thu 21 Feb 2008 rated 6 out of 10.

Front desk gave me a free upgrade (fridge/microwave in the room). Free breakfast in the morning actually had a variety of hot food too, and the guy was very friendly and helpful. Beds were hard and the pillows were flat. It was a great alternative to camping-)

Positives: All of the staff with whom I interacted was extremely friendly.

Negatives: Hard beds.

Reviewer: Not provided on Thu 21 Feb 2008 rated 2 out of 10.

I stayed at this Quality Inn for one night in January, 2008. Forty minutes after I checked out and left the next morning, I realized that I forgot my big flashlight in the room. When I got back to the hotel, the room had been cleaned, and every employee I asked claimed he/she know nothing about the flashlight. The flashlight is about two feet in length and four pounds in weight. I just don't believe it could evaporate. Therefore, the honesty of at least one of their employees is highly questionable.

Positives: Big rooms.

Negatives: Horrible breakfast, dishonest employee.

Reviewer: Not provided on Thu 22 Mar 2007 rated 4 out of 10.

There are better places to stay in this area. I would not stay in this hotel again. The lobby was still under construction so it might be better in the future.

Positives: Great setting, new and clean.

Negatives: Very poor design. Beautiful views that could not be seen from most rooms!

Reviewer: Not provided on Thu 22 Feb 2007 rated 10 out of 10.

It was wonderful. Cheap, great location, and very clean. Loved it.

Positives: Everything was well organized and clean.

Negatives: Color of bed spread.

Reviewer: Not provided on Sun 25 Jun 2006 rated 9 out of 10.

Not unfriendly but not friendly either.

Positives: Location and cleanness.

Negatives: No wireless internet capable at room.