Kimpton Hotel Monaco Salt Lake City

Reviewer: Not provided on Fri 29 Jul 2011 rated 1 out of 10.

I ask for some spoons and after 45 min someone bring it because my husband call again no wrap in napkins just the spoons in his hands and when he checks the spoons one of them were dirty so he took it back and 20 min later he came with the spoon. The air-conditioning stop working in the middle of the night and at the end when I was going to take a bath after the family, surprise again no hot water.

Positives: Nothing

Negatives: Everything

Reviewer: Not provided on Thu 14 Apr 2011 rated 10 out of 10.

Overall, a great place to stay in SLC. Across the street from one of the best German Delis in the west. If you are traveling with a car it is only valet parking and it is $17/night.

Positives: Easy Check-in. Great rooms. Free WiFi.

Negatives: $17 valet charge.

Reviewer: Not provided on Thu 24 Mar 2011 rated 10 out of 10.

If you want to stay in a hotel with wonderful and friendly service, beautiful rooms and an amazing restaurant and bar this is your place!! I love, love, love this place!

Positives: This hotel is nothing less than exceptional! It is so beautiful!

Negatives: Nothing negative.

Reviewer: Not provided on Wed 19 Jan 2011 rated 9 out of 10.

The people were very nice. The room was clean and well kept. It is close to lots of places to eat.

Positives: The hospitality hour was very nice.

Negatives: It had no grocery stores close to it.

Reviewer: Not provided on Mon 10 Jan 2011 rated 10 out of 10.

The best Priceline experience I have ever had.

Positives: Clean, , updated, beautiful, luxurious, convenient and

Negatives: Parking is expensive.

Reviewer: Not provided on Sun 07 Nov 2010 rated 10 out of 10.

Staff is very friendly and the rooms are really cute. Surprisingly quiet and cozy feeling for a hotel situated in the midst of downtown.

Positives: The decor & the complimentary wine social with neck massage in the lobby.

Negatives: Needs a coffee maker in the room.

Reviewer: Not provided on Sat 09 Oct 2010 rated 9 out of 10.

Hotel is clean, well managed, comfortable, but they charge for things that lesser priced (but clean and comfortable) hotels include in their pricing, like free Airport shuttle service, free parking and Internet access. This is the most upscale hotel I have ever stayed in. Nice experience, but I couldn't afford to stay there at full rates.<BR/>Loved Priceline.

Positives: The Manger served us at the wine reception which was impressive. She was very hospitable. Also upgraded us to a corner room - nice.

Negatives: No free Internet in the lobby - $4.95 for 15 minutes.

Reviewer: Not provided on Tue 05 Oct 2010 rated 10 out of 10.

I very much enjoyed my stay at Hotel Monaco. It is a fun hotel with a very nice staff.

Positives: The hotel decor is very different and fun.

Negatives: No pool, restaurants are overpriced.

Reviewer: Not provided on Fri 27 Aug 2010 rated 6 out of 10.

Great location, good lobby, small rooms, tiny bathrooms and no pool.

Positives: Provided an adopted pet.

Negatives: Small rooms, no pool and tiny bathrooms.

Reviewer: Not provided on Fri 27 Aug 2010 rated 8 out of 10.

Overall the experience was excellent. This was my second visit to this hotel and I plan to visit it again.

Positives: The staff was very friendly and accommodating .

Negatives: The cleanliness of the bathroom.

Reviewer: Not provided on Mon 12 Jul 2010 rated 9 out of 10.

Loved the quaint feeling. Good mattress and pillow. Great restaurant. friendly.

Positives: The ambiance and the restaurant.

Negatives: Only one elevator worked, odd decor for the room.

Reviewer: Not provided on Tue 23 Feb 2010 rated 10 out of 10.

As someone who used to travel 70,000 miles a year and was never satisfied this Kimpton Hotel was incredible. Whitney at the front desk was a tremendous help in securing me an actual quiet room as i have trouble sleeping. The hot cocoa in the afternoon was great and the fact that i saw doggies there was a nice touch.

Positives: Location,incredible staff, huge room.

Negatives: Nothing

Reviewer: Not provided on Tue 05 Jan 2010 rated 9 out of 10.

My over all stay was excellent. I would definitely stay again. I did have one day that the cleaning of my room was so so. It was like they rushed it and cut corners.

Positives: Location

Negatives: The toilet paper was very low quality and very harsh on the hind end.

Reviewer: Not provided on Mon 04 Jan 2010 rated 8 out of 10.

This is a very nice hotel, with great staff and nice ambiance. Bed was comfortable, rooms a little on the small side. Overall, a great stay!

Positives: Good location, and excellent restaurant!

Negatives: They lost our car keys for a time.

Reviewer: Not provided on Sun 23 Aug 2009 rated 9 out of 10.

Well located, boutique, somewhat overpriced for size of rooms. Very friendly and helpful staff.

Positives: Clean, friendly/helpful staff. Good location.

Negatives: Small rooms.

Reviewer: Not provided on Sat 13 Jun 2009 rated 1 out of 10.

We were put on floor 7 which was for travelers with pets which I am allergic to. Room was very small with only a drain in the floor for a shower. Asked to be moved to another room with tub and room had dog dishes and bedding still on the floor!

Positives: The only thing I liked about this hotel is that I got to check out and leave!

Negatives: Unpleasant experience from the valet parking to checkout.

Reviewer: Not provided on Fri 29 May 2009 rated 10 out of 10.

We absolutely loved our stay at the hotel Monaco. We had a romantic room with a great view on the 12th floor. The room was beautiful and very un-hoteley (I know that's not a word!). We will stay there again!

Positives: Loved the wine hour!

Negatives: Parking sucks.

Reviewer: Not provided on Wed 06 May 2009 rated 7 out of 10.

No airport shuttle! Thats not an a 3+ upscale hotel! Had to pay an additional 30.00 for a cab to the airport that was less than 10 minutes away.

Positives: The rooms were well decorated.

Negatives: No airport shuttle!

Reviewer: Not provided on Mon 04 May 2009 rated 1 out of 10.

Under construction, poorly maintained, elevators not working, lamp not replaced, old decor. terrible.

Positives: Noting but location.

Negatives: The hotel should not be rated 4 star. Shabby chic at best. Elevator broken, no light on bedside.

Reviewer: Not provided on Fri 20 Feb 2009 rated 1 out of 10.

This Hotel is Horrible! The room was so small about all that fit was the bed and not working TV, we had to walk sideways everywhere. When we asked the desk about the TV they said it would take too much paperwork to do so we were just out of luck. There is no pool and no hot tub. We felt so claustrophobic in that little room with no TV. I am so glad I did not have my kids! The room also comes with robes which are so hard you can't even try to put them on.

Positives: The bar.

Negatives: Pretty much everything.

Reviewer: Not provided on Mon 08 Sep 2008 rated 5 out of 10.

You should have a disclaimer about the construction of skyscraper next door. No wonder they had rooms available.

Positives: It was very well decorated and clean.

Negatives: Construction next door. No parking close by.

Reviewer: Not provided on Mon 08 Sep 2008 rated 7 out of 10.

This hotel was lovely, well situated, and full of friendly staff. Boutique is code for small, however. And the rooms were tiny. I expect that in NYC, but in Salt Lake? There's enough room to go around! For four stars they should be larger. I did like the little touches, though, like fancy soaps, bows on various items, beautiful non-hotel curtains etc.

Positives: I liked the little touches - towels tied with bows etc. and friendly staff.

Negatives: It is right on top of a construction site!

Reviewer: Not provided on Fri 29 Aug 2008 rated 9 out of 10.

Wonderful little boutique in a great location to all restaurants and activities in the downtown.

Positives: Loved the boutique.

Negatives: You had no choice but to valet.

Reviewer: Not provided on Mon 25 Aug 2008 rated 10 out of 10.

The hotel was beautiful and the staff & service was absolutely perfect! The wake-up calls were a live person with a smile in their voice. Nice way to start the day.

Positives: The staff and the level of service was great!

Negatives: The door for the TV cabinet was a little inconvenient to the bathroom.

Reviewer: Not provided on Fri 15 Aug 2008 rated 10 out of 10.

Very nice hotel, didn't want to leave the room.

Positives: The atmosphere.

Negatives: No pool and limited parking.

Reviewer: Not provided on Thu 14 Aug 2008 rated 10 out of 10.

Very nice hotel staff was friendly and very helpful. Everything was well maintained in our room nothing had to be called to have repaired.

Positives: It was very clean & well staffed hotel.

Negatives: We were put in a room that was smaller than all other rooms we say and construction next door.

Reviewer: Not provided on Thu 14 Aug 2008 rated 6 out of 10.

Good location, Clean, staff was friendly and helpful, valet parking available because there was not any parking near the hotel (cost $15) great food, but very expensive. All extras were very expensive and everything was extra.

Positives: It had a great location for Downtown SLC and the sites there.

Negatives: For a 4 star hotel, the bathroom was not very lavish.

Reviewer: Not provided on Wed 06 Aug 2008 rated 9 out of 10.

I loved the atmosphere and the help was fantastic! I would stay there again, definitely. Also they seemed to enjoy helping my friend and I out with everything, from valet to taking our bags.

Positives: I loved the decorations and the smell was great!

Negatives: The only thing that I didn't like was the room that we got was rather small, cute, but small.

Reviewer: Not provided on Tue 05 Aug 2008 rated 1 out of 10.

Make our room a utility closet.

Positives: It was clean.

Negatives: Poor location, I hate valet parking.