Hilton Salt Lake City Center

Reviewer: Not provided on Fri 14 Oct 2011 rated 8 out of 10.

The Hilton in Downtoen Salt Lake is closely located to great bars, restaurants, and all performing arts in SLC.

Positives: good location, easy access to local businesses, & clean.

Negatives: Nothing, it was fine. Nothing to complain about..

Reviewer: Not provided on Mon 01 Aug 2011 rated 10 out of 10.

The Hilton SL is great. Great location and rooms. Wish we'd gotten a single bed instead of 2. Staff was nice, concierges are fantastic!

Positives: Location, comfort, upscale, and price.

Negatives: Did not get a single bed.

Reviewer: Not provided on Sun 31 Jul 2011 rated 5 out of 10.

This hotel was not family friendly and the staff was not very helpful. The pool was very dirty with a layer of scum around the sides. There were several things missing from our room when we arrived such as towels and a shower curtain. Parking was a pain and very pricey. I won't be staying at this hotel the next time I visit Salt Lake City.

Positives: Beds were comfortable and the hotel was conveniently located.

Negatives: Pool was dirty with a layer of scum around the sides. Parking was very inconvenient.

Reviewer: Not provided on Sun 31 Jul 2011 rated 5 out of 10.

The second night the room was not cleaned properly and the hotel room was hot. We asked for maintenance to come up, which they sent. The maintenance person was extremely nice but was unable to fix the problem.The Hilton did not offer another room and we ended up buying a fan at Walgreen's in order to be comfortable for the night.

Positives: beds were very comfortable

Negatives: Well the second night stay the hotel staff barely cleaned the hotel room.

Reviewer: Not provided on Fri 29 Jul 2011 rated 8 out of 10.

Nice hotel, good location, and friendly staff.

Positives: Bathroom was updated and rooms were nice. Valet was very reasonably priced.

Negatives: Television didn't work and I had to be transferred to a different room.

Reviewer: Not provided on Wed 08 Jun 2011 rated 10 out of 10.

Wonderful place, full service staff who doesn't act like its an imposition for you to be there!!

Positives: Wonderful place, love to win the bid for this hotel!

Negatives: Absolutely nothing.

Reviewer: Not provided on Sat 04 Jun 2011 rated 9 out of 10.

A great location and very courteous staff. We had a great view of the mountains.

Positives: Good location and courteous staff.

Negatives: Having to pay for Internet service and parking.

Reviewer: Not provided on Mon 11 Apr 2011 rated 4 out of 10.

Nice hotel, nice location.

Positives: The location.

Negatives: The incidental costs that the hotel did not mention up front at check-in.

Reviewer: Not provided on Sat 09 Apr 2011 rated 1 out of 10.

This is not a 4 star hotel, I spent the next night at Aria in Las Vegas, at the same price, and that is a 4 star hotel. Night and day.

Positives: Work out facilities were very nice.

Negatives: Room - it's next to the banging banner or something that banged all night.

Reviewer: Not provided on Thu 24 Feb 2011 rated 9 out of 10.

Everything about the hotel was wonderful. The staff was very well trained and the facilities were very nice. I am a custodian by trade and notice many details good or bad. Most things were great.

Positives: The staff was absolutely wonderful. The room was almost as good as the staff.

Negatives: Our original room (non smoking), had just someone smoking in it so they graciously gave us a new room.

Reviewer: Not provided on Sat 15 Jan 2011 rated 7 out of 10.

Holiday Inn Express is nicer than this hotel. The sheets and blanket were very static, and every time I touched the lamps I got shocked. They need to use dryer sheets. Wasn't too impressed with the shower. It took me twice as long to shower because the water flow was so stingy! They charged extra for everything! Internet, bottled water, parking, etc. Really what you are paying for is location and that is about it.

Positives: Location

Negatives: Extra fee for parking, bathroom vanity very dirty on front, extra $ for everything!

Reviewer: Not provided on Sun 09 Jan 2011 rated 10 out of 10.

Our heater was blowing cold air into the room when we arrived. I called the front desk to report it. We left for dinner and when we returned, the room was cozy warm (it was in the 20's outside). The repair man even left a certificate for a free cont. breakfast. My husband was having surgery the next morning. I spent the day at the hospital with him, when I returned that night I had another note from the front desk, along with a plate of goodies and a bottle of water, hoping that my maintenance (heater not working properly) had been taken care of to my satisfaction. How many hotels go to that extent to make their clients happy. At first I thought they were being so kind because I am a travel agent (home based), but they had no way of knowing that. I will definitely recommend and book them for others in the future.

Positives: Immediate response to heater not working properly. Was fixed by the time I returned from dinner.

Negatives: Nothing.

Reviewer: Not provided on Fri 17 Dec 2010 rated 8 out of 10.

The hotel was a good value for the price charged.

Positives: Location.

Negatives: Price for parking.

Reviewer: Not provided on Tue 28 Sep 2010 rated 10 out of 10.

The staff was excellent and prompt. They were extremely helpful with suggestions as well. The bed was comfortable and it provided us all that we needed.

Positives: Service was excellent.

Negatives: Nothing.

Reviewer: Not provided on Tue 24 Aug 2010 rated 10 out of 10.

Beyond our expectations. Very nice room, would go again

Positives: Beautiful room and clean.

Negatives: None

Reviewer: Not provided on Thu 12 Aug 2010 rated 9 out of 10.

Great hotel. Excellent place to exercise. The cost of parking was out of line.

Positives: Nice room - big flat screen TV.

Negatives: $13 to park your car each night.

Reviewer: Not provided on Sun 08 Aug 2010 rated 10 out of 10.

Very clean, friendly valets & employees & would stay there again.

Positives: Very friendly atmosphere, made us feel very welcom.

Negatives: Irritated that all downtown hotels charge for parking.

Reviewer: Not provided on Tue 03 Aug 2010 rated 10 out of 10.

It is a great hotel. I was disappointed with having to pay for parking, however, it is a nice underground garage that is convenient to the elevators, making coming and going safe and easy. It was a great, clean hotel with comfy beds and a nice swimming pool for the kids. The staff was very friendly and informational on activities going on locally.

Positives: Clean and friendly.

Negatives: Paying for parking.

Reviewer: Not provided on Fri 23 Jul 2010 rated 8 out of 10.

Awesome beds. Thought it was silly to have to pay $13 for parking at the hotel.

Positives: Very comfortable beds and bedding.

Negatives: Non-smoking room smelled badly of cigarette smoke.

Reviewer: Not provided on Mon 19 Jul 2010 rated 1 out of 10.

As a busy traveler I cannot stay anywhere without easy, free internet access. If the budget motel can offer it any do the 3 and 4 star hotels money grub for access. And to not even be able to sit down in the lobby and get on on my own computer is ridiculous.

Positives: Convenient location, & fun valet guys.

Negatives: I couldn't even get on the internet on my laptop in the lobby without paying the fee. Every motel in the country offers free internet.

Reviewer: Not provided on Sun 18 Jul 2010 rated 4 out of 10.

I would prefer to stay elsewhere. I felt like I was given one of the worst rooms in the building. You have to pay for everything from the parking to the internet. I would rather stay at a two star hotel than stay here again. I usually get a room at the Little American in the tower, and will probably just start buying it directly with them so I can stay there from now on. I feel that the Hilton doesn't live up to the star level when purchasing a room with them. I feel the hotel os a four star hotel with room varing from 2 - 4 and even though I purchased a 4 they gave me the 2. I was very, very disapointed and won't stay there again if I get a choice.

Positives: it was clean.

Negatives: the staff at the front desk were unfriendly and i felt that i wasnt a valued customer. If you like spending a lot of money for things that are free.

Reviewer: Not provided on Fri 25 Jun 2010 rated 4 out of 10.

Hotel rooms are from the 80s.

Positives: Good downtown location.

Negatives: No free parking.

Reviewer: Not provided on Tue 15 Jun 2010 rated 1 out of 10.

Not worth even 50% off, I paid for parking fees, internet fees, etc. Their basic continental breakfast was $13 and it only included cereal and muffins. What a joke.

Positives: Location.

Negatives: They nickle and dimed us for every little thing.

Reviewer: Not provided on Tue 15 Jun 2010 rated 10 out of 10.

The decor was a outdated, but it was clean and pleasant.

Positives: Exercise room and adjacent patio were very nice, liked the pay per view movie selection.

Negatives: Nothing.

Reviewer: Not provided on Thu 20 May 2010 rated 9 out of 10.

Pretty good overall. I would have liked some of the amenities of other hotels, like free internet access, fridge in room, etc. I read on the website that parking was complimentary and then was charged for parking upon arrival. I told them what their website says and they allowed me the parking free.

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Positives: The staff was very helpful and the rooms were clean and comfortable.

Negatives: Internet access was not complimentary - not even in the lobby. Usually you can get access in the lobby.

Reviewer: Not provided on Wed 05 May 2010 rated 9 out of 10.

Nice &amp; friendly staff.

Positives: I liked the people who worked there.

Negatives: No breakfast with room.

Reviewer: Not provided on Mon 19 Apr 2010 rated 9 out of 10.

Hotel was wonderful, staff was friendly and very helpful. Rooms were clean and comfortable.

Positives: Wonderful staff.

Negatives: Way too much chlorine in pool.

Reviewer: Not provided on Thu 08 Apr 2010 rated 10 out of 10.

Excellent and will definitely use again.

Positives: The ability to check in with airline and print boarding pass.

Negatives: Nothing.

Reviewer: Not provided on Wed 07 Apr 2010 rated 8 out of 10.

It was a pleasant experience and overall we were satisfied with the service and the cleanliness of the hotel. Although it was clean, it could use a few modern upgrades.

Positives: It was clean and the bed was very comfortable.

Negatives: Paying for parking.

Reviewer: Not provided on Tue 02 Mar 2010 rated 8 out of 10.

Good location. Clean rooms with updated bathrooms. Friendly hotel staff.

Positives: The gal at the front desk was very helpful, and we did like the room.

Negatives: Did not like the tight parking lot that we had to pay $13.00 per night to park.

Reviewer: Not provided on Sun 21 Feb 2010 rated 9 out of 10.

The hotel is conveniently located, close to several reasonably priced restaurants. The pricing on Priceline was excellent.

Positives: Convenient location and good price.

Negatives: Nothing

Reviewer: Not provided on Tue 02 Feb 2010 rated 7 out of 10.

The hotel was nice except for being woken up by house keeping in the morning. I expected more from a four star hotel as far as the appearance of the rooms and amenities. It didn't even have a DVD player in the rooms to watch movies. It expected you to pay for every little thing extra including water.

Positives: Location.

Negatives: House keeping banged on our door and woke us up at 8:15 am.