Super 8

Reviewer: Not provided on Tue 06 Sep 2011 rated 3 out of 10.

I've stayed at this hotel before and apparently it is under new management and has gone down hill a lot since then. The hotel is very shabby with a disheveled appearance in the lobby (papers strewn about, broken cabinet doors behind the front desk, etc). The concierge clerk did not exactly inspire confidence as check in took about 20 minutes while he struggled to locate my reservation. The rooms are damp, moldy, smelly. The wallpaper is peeling, the ceiling is a dark urine shade of yellow and the furniture is old and out of date. The hot tub was closed by order of the Utah County Health department, which made me extremely nervous to let my kids swim in the pool. The breakfast was decent and the staff were glad to accommodate my request for extra shampoo and pillows at no extra charge. I would overall recommend staying other places.

Positives: Breakfast, and friendly staff.

Negatives: Out dated furniture, carpet, painting. Rooms are old, damp and musty. Staff were not familiar with locating a reservation made through a 3rd party site.

Reviewer: Not provided on Fri 26 Aug 2011 rated 1 out of 10.

An Utah "make hay while the sun shines" business. Strategically located near BYU and due to that people are going to stay and are going to pay; the owner appears to be taking advantage of that fact in offering a very low caliber facility for too high of a price. There is paint on paint on paint. Worn out mi-hung drapery and furnishings. Everything is sagging. The pool was closed. The hallways were not air conditioned and the room was not kept air conditioned. It took hours on "high" to get comfortably cool. Had to then get up in the night and try to guess at a comfortable setting.

Positives: Waffle maker..

Negatives: Hair in bathroom, years of lint, skin cells, debris under bed. Filthy carpet in room and halls.

Reviewer: Not provided on Sun 07 Aug 2011 rated 8 out of 10.

Pretty much what I expected, nothing too special, but still comfortable and clean enough. We really looked forward to going for a swim, but the pool ended up closed by order of the health department. That was very disappointing. We were also disappointed by the ancient TV in our room especially when there was a nice flat screen down in the lobby. We couldn't even hook up a DVD player to the TV it was that old. But again, as far as a place to stay, it was just fine.

Positives: Friendly employees, room was comfortable for star rating, and continental breakfast was good.

Negatives: TV's are horribly out of date and pool was closed.

Reviewer: Not provided on Sun 24 Jul 2011 rated 1 out of 10.

Miserable stay and I would recommend no one ever stay here.

Positives: Location.

Negatives: Pool and spa were both innoperable...Common in July? Air conditioner would not cool room.

Reviewer: Not provided on Sat 07 May 2011 rated 4 out of 10.

The toilet, Internet and refrigerator in my room all did not work. There were dents in the wall, and something yellow on the ceiling above the bed.

Positives: 24 hour front desk.

Negatives: Pretty much everything else.

Reviewer: Not provided on Tue 28 Dec 2010 rated 10 out of 10.

We always stay at the Super 8 in Provo by BYU, it has everything you need for a good price plus a microwave and fridge. The staff is great and friendly and the beds are very comfortable.

Positives: A very nice place to stay comfortable and convenient.

Negatives: Nothing.

Reviewer: Not provided on Sun 27 Jun 2010 rated 6 out of 10.

Good location. The price was average. Overall clean but lacking in comfort.

Positives: The hotel was close to everything we needed.

Negatives: The beds and pillows were not very comfortable.

Reviewer: Not provided on Fri 09 Apr 2010 rated 10 out of 10.

Met our expectations. It is a good medium priced hotel. We have stayed there numerous times.

Positives: I left a bag and it was mailed to me immediately.

Negatives: Can't think of anything.

Reviewer: Not provided on Tue 31 Mar 2009 rated 1 out of 10.

They need to take better care of their hotel.

Positives: It had a good location.

Negatives: Not clean, noisy, crummy bed sand tub in poor condition.

Reviewer: Not provided on Wed 13 Aug 2008 rated 2 out of 10.

Beds were not great, pillows were poor, and we could hear everything going on in the hall. The carpet in the room was much stained and the bathroom was in poor condition. I have stayed in much nicer places.

Positives: Location.

Negatives: Toilet seat extremely loose, paint peeling in bathroom, carpet stained.

Reviewer: Not provided on Tue 22 Jul 2008 rated 10 out of 10.

The Super 8 hotel in Provo is very strategically located. We were able to get all our school shopping done and enjoy some leisure time in the pool and hot tub. I enjoy the hot waffles at breakfast and my family really likes the cold cereal option. I like the neighborhood around the hotel and feel safe when staying here.

Positives: The breakfast is always stocked and delicious.

Negatives: I have no complaints.

Reviewer: Not provided on Mon 16 Jun 2008 rated 5 out of 10.

Nice location, a little older property that they were trying to fix up. Right next to College housing so loud until about midnight. Night clerk was great. Morning guy could not figure out how to check me out.

Positives: Cheap and ok.

Negatives: Old and looked like they were trying to clean it up. Ok for the price.

Reviewer: Not provided on Tue 27 May 2008 rated 1 out of 10.

Don't use this hotel.

Positives: Made the beds.

Negatives: Room left open to public, facilities did not work and were not fixed.

Reviewer: Not provided on Wed 30 Apr 2008 rated 9 out of 10.

A good budget motel, with an excellent continental breakfast and friendly staff.

Positives: Excellent breakfast - hot waffles cooked for us, lots of juices and pastries.

Negatives: Temperature of the shower varied far too much, and was difficult to adjust.

Reviewer: Not provided on Thu 27 Mar 2008 rated 6 out of 10.

The location is great for BYU, and not far from a TON of restaurants and shopping but not in the middle of it. The room was VERY basic and the housekeeping could have been better. Breakfast had a great variety and was nice, the free local paper and hot cookies in the evening where nice too. Over all it was better than expected given a 1 star rating. I would probably pick a better level of hotel next time.

Positives: The breakfast was good and the pool was open 24 hours.

Negatives: We had to ask housekeeping to come in on our second day.

Reviewer: Not provided on Tue 25 Sep 2007 rated 8 out of 10.

The continental breakfast was great and the room was clean and spacious. I would stay again.

Positives: Perfect location.

Negatives: Not luxury.

Reviewer: Not provided on Wed 19 Sep 2007 rated 8 out of 10.

Enjoyed stay, friendly staff. The hotel was clean and had the amenities we were looking for.

Positives: Friendly helpful staff.

Negatives: Air conditioner did not work properly, so room was warm and sticky.

Reviewer: Not provided on Wed 19 Sep 2007 rated 9 out of 10.

Very nice and clean the location was ideal for our needs.

Positives: Staff very nice and willing to help.

Negatives: Counter in lobby too high for short people.

Reviewer: Not provided on Tue 11 Sep 2007 rated 7 out of 10.

Good stay.

Positives: Safe and comfortable.

Negatives: Doors slamming all night (2 bus loads of kids checked in).

Reviewer: Not provided on Mon 13 Aug 2007 rated 9 out of 10.

This was an excellent hotel for the price level. Very clean and comfortable, excellent facilities. There was a nice fitness center, indoor pool and hot tub. I would happily stay here again.

Positives: The breakfast was outstanding and fresh-baked evening cookies were an extra plus.

Negatives: It was a noisy in the morning when people started opening doors and talking in the hallway.

Reviewer: Not provided on Sat 30 Jun 2007 rated 10 out of 10.

The room was very clean and the beds were comfortable. The continental was very good but it does end at 9:00am on the dot. The free chocolate chip cookies were exceptionally good. The only problem was the air conditioner did not get the room as cold as I like it.

Positives: The chocolate chip cookies were great. The breakfast was really good too.

Negatives: There were grumpy people in our hall.

Reviewer: Not provided on Wed 21 Feb 2007 rated 9 out of 10.

The location was very convenient to the activities we had planned. The room was completely adequate for our needs and the staff very friendly and helpful.

Positives: The room was spacious and well equipped for comfort.

Negatives: The "continental breakfast" was somewhat limited.

Reviewer: Not provided on Wed 06 Sep 2006 rated 8 out of 10.

I would recommend this hotel for short term use. The breakfast has an excellent variety and the rooms are clean and roomy.

Positives: The location was excellent for my needs.

Negatives: NA

Reviewer: Not provided on Wed 30 Aug 2006 rated 6 out of 10.

The hotel has an indoor pool but an out door area for tanning - it sit directly across the street from the BYU campus and on the main road way to all amenities. It was clean and there was a good selection of items for breakfast but it was a little on the pricey side.

Positives: The breakfast was very good.

Negatives: It was a little pricey for what you get.