Provo Marriott Hotel & Conference Center

Reviewer: Not provided on Tue 20 Sep 2011 rated 9 out of 10.

Rooms were nice and clean - somewhat classy. Good location - upscale hotel.

Positives: Room decor was very nice - especially the bathroom.

Negatives: The air conditioning didn't work well.

Reviewer: Not provided on Tue 06 Sep 2011 rated 8 out of 10.

When we walked into our room it had a terrible odor. That night when we showered, the tub was very dirty with a razor left inside. The bathroom floor was dirty. Also, we found 2 leftover rollers with a lot of hair wrapped around it. Very gross. Other than that we did like the room, and the staff. Just wished it would have been cleaner!

Positives: The staff was very friendly. The gentlemen that we first saw was very nice and when we asked if we could upgrade he was great about it.

Negatives: Our room was dirty.

Reviewer: Not provided on Tue 30 Aug 2011 rated 9 out of 10.

Had a good time room was very comfortable and larger than expected. The sheets on the bed were amazingly soft.

Positives: Very roomy with comfortable beds.

Negatives: Nothing

Reviewer: Not provided on Fri 29 Jul 2011 rated 10 out of 10.

Extremely friendly staff. Everyone was helpful and accommodating in every way. One staff member even loaned me her phone charger for the entire time so was there when I asked about where I could purchase one. I was asked many times if there was anything I needed. The friendliness staff I have ever encountered.

Positives: Beautiful hotel. Get the mountain view side. Clean and quiet hotel.

Negatives: The outdoor pool was kind of secluded.

Reviewer: Not provided on Mon 09 May 2011 rated 9 out of 10.

A very pretty hotel with a nice staff. They were extremely busy with a completely booked hotel, but they stayed positive.

<BR/>

Positives: Nice room with comfortable bed.

Negatives: Parking garage, every room was filled and it was necessary to park on upper level which was a hassle.

Reviewer: Not provided on Mon 09 May 2011 rated 8 out of 10.

This was a overall nice Hotel, the wait staff at the restaurant needed to be re-trained, the hotel staff were very nice, the parking garage is way to small for vehicles over the size of a mini van, the pool was way too much chlorine in it, other than that it was fine

Positives: We were upgraded to a larger room so that was nice,but it was a hand-capped room so the shower leaked all over the floor it was a mess.

Negatives: The parking garage is really tight for larger vehicles to get into , we had a regular sized truck and it was hard to park it

Reviewer: Not provided on Tue 05 Apr 2011 rated 6 out of 10.

A little overrated but it was alright room service was way overpriced.

Positives: Good location and nice lobby.

Negatives: Way overpriced room service and old carpet.

Reviewer: Not provided on Sat 30 Oct 2010 rated 10 out of 10.

I like staying in this hotel. It is always clean, friendly, helpful staff. It is well maintained.

Positives: Comfortable clean beds.

Negatives: Lay out of floor plan is odd.

Reviewer: Not provided on Tue 14 Sep 2010 rated 7 out of 10.

Staff was agreeable and went out of their way to be sure we had a quiet room.

Positives: Clean, comfortable bed and very quiet.

Negatives: No microwave or fridge. Only one coffee cup. Very strong deodorizer smell.

Reviewer: Not provided on Mon 28 Jun 2010 rated 10 out of 10.

Loved the hotel. Very nice.

Positives: Very friendly desk clerk. helped give maps, and directions.

Negatives: The location was a little hard to find.

Reviewer: Not provided on Fri 19 Feb 2010 rated 9 out of 10.

It was a very nice place to stay, the staff was very friendly.

Positives: Clean

Negatives: Nothing

Reviewer: Not provided on Sat 06 Feb 2010 rated 8 out of 10.

Great hotel, excellent staff.

Positives: Very nice location, great staff.

Negatives: Minor cleanliness issues, no vacuum in hard to get spots etc.

Reviewer: Not provided on Wed 03 Feb 2010 rated 10 out of 10.

Fabulous.

Positives: Classy allowed us a late check out to enjoy the pool.

Negatives: No continental breakfast.

Reviewer: Not provided on Fri 29 Jan 2010 rated 10 out of 10.

I have stayed at the Provo Marriott several times and have had great experiences each time. The staff is trained well and also very friendly. I can honestly say that I have never had a better experience at a hotel.

Positives: The front desk check-in staff was great.

Negatives: I can't find anything to complain about.

Reviewer: Not provided on Tue 19 Jan 2010 rated 9 out of 10.

Great staff - very friendly and there to help. Great location for downtown needs. Within walking distance for things like restaurants and shopping.

Positives: Location and style with amenities to boot.

Negatives: There was no microwave available or in our room. While the pool was nice it was heavy with chlorine and small size.

Reviewer: Not provided on Sun 27 Dec 2009 rated 10 out of 10.

The hotel was fantastic, staff upgraded our room simply because they had nicer available. Always greeted us, as we entered and exited the hotel. Hotel was decorated for Christmas and looked amazing. Very welcoming great beds and room. Only down side is they charged for Internet which always really bugs me.

Positives: Excellent staff, responded to anything we needed very friendly.

Negatives: Elevator required key card to get to our room which was a little annoying, but okay.

Reviewer: Not provided on Wed 30 Sep 2009 rated 9 out of 10.

I would stay again. We had a great time.

Positives: Great location, wonderful room and staff.

Negatives: In room fridge was not too clean and it was frozen.

Reviewer: Not provided on Sun 06 Sep 2009 rated 3 out of 10.

I stayed for 3 days following my National Soccer team, about 8 members of the team and staff had property and cash stolen, not in open areas, it was in their rooms. A hotel should be safe, even more with international delegations.

Positives: Clean.

Negatives: Serious security problems.

Reviewer: Not provided on Mon 03 Aug 2009 rated 10 out of 10.

Great high quality bedding, comfortable beds.

Positives: Large rooms, helpful staff, high quality beds and bedding.

Negatives: Far from freeway exit.

Reviewer: Not provided on Sat 23 May 2009 rated 10 out of 10.

We really needed a place that was restful and had good service. Both of these were met way beyond our expectations. We will definitely stay there on our next time through or visit to Provo.

Positives: We were pleasantly surprised with the decor.

Negatives: Can't think of anything.

Reviewer: Not provided on Sat 13 Sep 2008 rated 9 out of 10.

NA.

Positives: This hotel is very good.

Negatives: NA.

Reviewer: Not provided on Wed 23 Jul 2008 rated 10 out of 10.

I would recommend this hotel to everyone and always do.

Positives: I love the beds at the Marriott.

Negatives: The staff is not very accommodating and snobby.

Reviewer: Not provided on Wed 28 May 2008 rated 9 out of 10.

Excellent hotel with comfortable accommodations. Staff were pleasant and helpful. Rooms are large and look like new.

Positives: The convenience to activities we were pursuing.

Negatives: No valet parking.

Reviewer: Not provided on Tue 27 May 2008 rated 8 out of 10.

Everything would have been nice except the 2 problems. We have stayed there before and it is usually very comfortable and a good place.

Positives: Very nice linens and rooms.

Negatives: When sleeping the bed was low in the middle and uncomfortable, toilet overflowed in the night by itself.

Reviewer: Not provided on Wed 07 May 2008 rated 5 out of 10.

The appearance of the hotel was good but the room was not what I expected. The room smelled like an old renovated room. The bed was great, the bathroom was too small. It resembled old style motels.

Positives: The Lobby was beautiful.

Negatives: I was not impressed with the room.

Reviewer: Not provided on Fri 02 May 2008 rated 8 out of 10.

Old, nice. Conventions Center in 2nd tower, nice rooms comfortable beds no free breakfast. Could have been very expensive if a person relied on the use of the business center hotel internet service.

Positives: Great beds.

Negatives: Internet access very expensive (room net access working).

Reviewer: Not provided on Thu 01 May 2008 rated 10 out of 10.

I really enjoyed staying here. I have previously stayed here but it was before the remodel. It was a really good stay they had everything we needed and was very sincere when things were not going right.

Positives: I liked the modern look and the friendly staff.

Negatives: The way to the pool it was a little confusing when coming from the north tower.

Reviewer: Not provided on Wed 23 Apr 2008 rated 9 out of 10.

I was traveling alone with a 2 and 3 year old so I wanted something nice and safe. The staff were so nice, helpful and professional throughout the stay. The rooms have a peacefulness to them and it smelled clean since it's a non-smoking hotel.

Positives: Staff were very friendly and welcoming.

Negatives: Several parts of the room needed some TLC: Chipped door and wallpaper, chair etc.

Reviewer: Not provided on Sun 30 Dec 2007 rated 9 out of 10.

This is a very nice hotel featuring all of the amenities you would expect from Marriott. When checking in, the front desk staff was engaged in other conversation when I feel the attention should have been on the guest. The room was as expected but the heating would not work. They have electric heat strips and for some reason they were not glowing all of the way. They came and checked it and it was not heating so they moved us to another room above, they were very helpful with the move but after waiting a while the heater in the new room would not heat up very well either.

Positives: Cleanliness and Marriott hospitality.

Negatives: Awkward parking garage.

Reviewer: Not provided on Sat 29 Dec 2007 rated 1 out of 10.

We have stayed in this hotel about six times this year. It is good. Not as clean as the Hampton, but we can state price. The staff is always pleasant, public areas nicely decorated, the tile in the showers makes you wonder how clean it really is, but usually we like the stay and it is closer to our daughter than Hampton. This time there were no closeable drapes to block out the lights from outside one of which was from the hotel's several storied parking lot. Our room felt like it was time to wake up all night. We arrived late, showered and ready for bed before we realized it. My husband hates to complain and asked me to make do. I was very tired and managed to go to sleep, but awakened about 2:00 because it was light. I was surprised when I looked at the clock to realize what time it was. I had defaulting the rest of the night. I was very disappointed. This is a three star hotel, but honestly felt far from it that night.

Positives: Good location, in past generally liked this hotel.

Negatives: No ability to close out light from outside room 532. Terrible night's sleep.

Reviewer: Not provided on Wed 19 Dec 2007 rated 9 out of 10.

Great place to stay in Provo.

Positives: Clean, spacious room.

Negatives: Ice machine on our floor did not work.

Reviewer: Not provided on Mon 26 Nov 2007 rated 10 out of 10.

Nice; been there before.

Positives: Bedding.

Negatives: Couldn't get black-out curtain to close completely.