Comfort Inn

Reviewer: Not provided on Sat 29 Nov 2008 rated 6 out of 10.

I will not stay at this hotel location again. The way my friend and I were treated by the front desk staff on more than one occasion was not necessary at all.

Positives: The continental breakfast

Negatives: How rude the hotel staff was about the pool closing time.

Reviewer: Not provided on Tue 18 Nov 2008 rated 10 out of 10.

The rooms were well kept and the service that I recieved from erin was awesome she opened up the juice part of the kitchen area for my child even though it was after hours. Then she didn't even blink when my child dumped cranberry juice everywhere!

Positives: Erin the hostess was amazing!

Negatives: That I couldn't stay longer.

Reviewer: Not provided on Wed 31 Oct 2007 rated 3 out of 10.

The first thing you notice is the smell and the effort to cover up the smell. I stayed on the first floor, room 136. Perhaps a pet stayed there, but I kept getting a whiff of something that should have been in the bathroom from between the beds and night stand. I spent $11 on air fresheners to hang around the room, a candle to burn and finally some spray. I know the management knows it smells because there are automatic fragrance sprayers every 20 feet down the hallways on the first floor. And the maids open all windows and doors as they clean. The housekeeping was slow and not on the ball. I would have liked to change hotels but I had already paid. I won't stay there ever again.

Positives: Free dsl internet access for laptops in the room, it's the only thing that saved me.

Negatives: This hotel really smells, literally. I think the carpets are sour.

Reviewer: Not provided on Thu 18 Jan 2007 rated 3 out of 10.

On our first night at this hotel we were frightened by a disturbance in the hallway. Six or more US. Marshals made an arrest just outside of our room. This occurred at 10:06 pm January 11th. The hotel was aware that this would be happening. We found out that the criminal had checked in after us. It would have been nice if they had switched their innocent customers to different rooms elsewhere in the hotel to be out of harms way. Because of this we rated our stay on the low side.

Positives: It's location for the reason we were in Utah.

Negatives: The loud disturbance in the hallway outside our room the first night.

Reviewer: Not provided on Tue 12 Dec 2006 rated 7 out of 10.

The hotel is in a good location for dining and shopping. It is a little worn down and could use updating. The continental breakfast was better than average.

Positives: Location.

Negatives: Showing its age.

Reviewer: Not provided on Tue 03 Oct 2006 rated 7 out of 10.

The hotel was in a great location and easy to find. The front desk was very courteous and helpful. The rooms were dirty and not well kept. A shower that is cleaned every day should not have mold growing on it!

Positives: The Location was easy to find, easy to navigate to, and located next to great shopping and a short hop from Lagoon.

Negatives: The rooms were dirty. The bathroom tub, sink had mold growing, the shower curtain was dirty, the floors were dirty. The cleanliness was not there.

Reviewer: Not provided on Wed 06 Sep 2006 rated 7 out of 10.

Will stay there again, liked it better than La Quinta.

Positives: Good amenities.

Negatives: Room carpets not vacuumed well.

Reviewer: Not provided on Tue 15 Aug 2006 rated 8 out of 10.

Rooms were nice and comfortable. the location was good, right of the freeway. There is a continental breakfast but it was only muffins and cold cereal. The staff was friendly. The hotel was quiet enough that I could comfortably sleep.

Positives: We were upgraded for free, so we had a nice amount of space.

Negatives: I like that there was a free breakfast but it wasn't that great of food.

Reviewer: Not provided on Tue 15 Aug 2006 rated 1 out of 10.

We requested non smoking rooms with 2 queen beds. We stated that we were traveling with 4 adults and 7 children. We were given smoking rooms with one King bed in one room and 2 queens in the other. When we told the front desk a mistake had been made, they stated that we had requested a smoking room and only put down 2 adults were staying. They were booked solid and had no other non-smoking rooms. They didn't try to make things right. They insisted it was our fault, not theirs and were in fact quite rude. No extra blankets or pillows were offered with several children sleeping on the floor. The smoke smell permeated everything. My wife, who is very allergic to cigarette smoke had a very hard time breathing the entire night. We were very disappointed and would never stay at a Choice hotel again. They have a card stating "Satisfaction guaranteed or your night stay is on us." They didn't even try to work with us. They kept saying it was our fault. Their front desk staff need some people skills. They were rude and very unprofessional.

Positives: Very nice continental breakfast.

Negatives: Satisfaction guaranteed...NOT!

Reviewer: Not provided on Fri 28 Jul 2006 rated 10 out of 10.

I enjoyed our stay, it was quite and the room was very clean.

Positives: It was easy to find , close to the mall, and to Salt Lake where we spent most of the time.

Negatives: I would have liked the price to have been a little less, but other than that it was great.

Reviewer: Not provided on Sat 22 Jul 2006 rated 10 out of 10.

Enjoyable stat.

Positives: Very clean---very helpful staff.

Negatives: Could use a little more offerings for breakfast.

Reviewer: Not provided on Tue 27 Jun 2006 rated 7 out of 10.

Aside from the wonderful breakfast that this hotel had to offer there really wasn't anything else that was noteworthy about it. Its location was probably its best feature. The carpet in our room desperately needed a deep cleaning, and we weren't sorry to leave when our stay was up.

Positives: Close to Restaurants and shopping mall.

Negatives: Staff was not very professional, wasn't as clean as I would have expected.

Reviewer: Not provided on Tue 25 Apr 2006 rated 9 out of 10.

The price was right, the rooms were clean. It was a great place to stay with our young children. Lots of places around to eat. Also close to where we had to be early in the morning.

Positives: The location was great, and the gal at the desk was very friendly.

Negatives: Distance from room to front desk.

Reviewer: Not provided on Sun 02 Apr 2006 rated 10 out of 10.

Excellent location for my needs, very pleasant staff, comfortable bed and pillows. The windows open for fresh air and there was easy Internet access. It had everything you needed.

Positives: Comfortable, good breakfast and good Internet access.

Negatives: Could have been a little cleaner.