Quality Hotel

Reviewer: Not provided on Fri 18 Sep 2009 rated 4 out of 10.

The hotel is very much in need of repair and a thorough cleaning. The carpet is filthy. We changed rooms several times during the stay because of air conditioners that would not work and toilets that overflowed and tubs and sinks that would not drain. The staff tried to help but the hotel just needs updating and a good CLEANING!

Positives: The staff was friendly.

Negatives: In need of clean up and updating-very moldy smell.

Reviewer: Not provided on Fri 05 Sep 2008 rated 7 out of 10.

I liked the free full breakfast and the water pressure in the shower was excellent. For a Hurricane evacuation hotel it was nice.

Positives: The full breakfast was excellent.

Negatives: They could have had more luggage carts, but they were extremely busy.

Reviewer: Not provided on Mon 18 Aug 2008 rated 10 out of 10.

I was looking for just a place to stay, but my family and I very much enjoyed this Hotel. Even the vending machines had a variety of munchies. The pool was wonderful for the kids and us.

Positives: Breakfast was the best, forget the continental breakfast, this was the best. The pool was the best.

Negatives: I can't think of anything. Staff was friendly, good location. Cant think of anything negative.

Reviewer: Not provided on Fri 15 Aug 2008 rated 8 out of 10.

Would recommend it to family and friends.

Positives: Comfort of the room good breakfast.

Negatives: NA.

Reviewer: Not provided on Tue 12 Aug 2008 rated 7 out of 10.

Comfortable rooms. Noisy halls at night. Decent breakfast.

Positives: Very comfortable beds.

Negatives: Restaurant was cheap looking.

Reviewer: Not provided on Thu 31 Jul 2008 rated 6 out of 10.

The hotel has seen better days. It's in a bad area of town. The AC didn't work well, there was water damage to the ceiling in the room. They seemed to allow clients to use portable bbq grills on sidewalk outside of their rooms near pool. Not very professional looking. The restaurant provided a free breakfast and kudos for having sausage and eggs rather than continental style, but the food wasn't very good.

Positives: Very nice desk staff.

Negatives: Bad area of town, people were babying outside rooms, AC didn't work well.

Reviewer: Not provided on Fri 18 Jul 2008 rated 5 out of 10.

I would probably not have stayed at this hotel.

Positives: Room was big and had a nice work area.

Negatives: Air was not turned on in the room.

Reviewer: Not provided on Tue 08 Jul 2008 rated 1 out of 10.

We did not stay at the hotel.

Positives: Staff was nice.

Negatives: Cleanliness/old facilities/bad area of town.

Reviewer: Not provided on Mon 07 Jul 2008 rated 8 out of 10.

The hotel was a fine stay for the price. They were friendly & helpful. The breakfast was great.

Positives: The price was nice & it was clean.

Negatives: It was an older hotel, looked & smelled its age.

Reviewer: Not provided on Mon 12 May 2008 rated 3 out of 10.

The hotel is nice except the manager and the dead roach in the elevator.

Positives: The rooms were nice.

Negatives: The Manager is tacky.

Reviewer: Not provided on Wed 07 May 2008 rated 7 out of 10.

For a 2-star this hotel was adequate. The breakfast was very good with several healthy selections. I also appreciated having a laundry facility where I could do my own laundry. The room was a good size and kept clean.

Positives: The registration personnel were very nice and helpful.

Negatives: Not sure if the bed cover had been cleaned in a while.

Reviewer: Not provided on Tue 15 Apr 2008 rated 7 out of 10.

We had a good experience. The free full breakfast was a nice surprise. Hotel needed some updating but was more than adequately clean and comfortable.

Positives: Free full breakfast; microwave & fridge in room.

Negatives: Needed some updating.

Reviewer: Not provided on Fri 04 Apr 2008 rated 4 out of 10.

Okay place but on the verge of showing lack of maintenance.

Positives: Breakfast Buffet.

Negatives: Beds, old worn looking bathroom fixtures.

Reviewer: Not provided on Fri 28 Mar 2008 rated 10 out of 10.

FREE full breakfast and good HOT food. Sausage links, scrambled eggs, biscuits and gravy, grits, cereal and milk, pastries, yogurt, jellies/butter, OJ, grape juice, apple juice, coffee, cream & sugar. FREE HBO/cable/USA Today. Promotion included a small gift bag upon arrival. Refrigerator, microwave, hair dryer, ironing board in room. Great location - very clean and safe. Quiet premises. All staff was efficient, fast and friendly. Great value for the price. I just can't imagine anything else one could ask for!

Positives: Free FULL breakfast & GOOD food; refrigerator, microwave, hair dryer in room, free USA Today, Free HBO, NICE staff, very clean & safe, great location.

Negatives: Nothing.

Reviewer: Not provided on Wed 26 Mar 2008 rated 7 out of 10.

I don't think it should be rated the same as other hotels listed in the same 2 star category for Tyler. There are some brand new hotels listed in the same 2 star classification as this one so basically you never have hope of getting one of those because this one is never going to be full. It is not in the "social hub" of Tyler.

Positives: Nice foyer and good sized breakfast for free.

Negatives: Elevators.

Reviewer: Not provided on Sat 22 Mar 2008 rated 8 out of 10.

Clean place, nice room, everything worked strange towel rack in the shower.

Positives: Breakfast.

Negatives: They turned my door key off. Took two tries to fix.

Reviewer: Not provided on Wed 12 Mar 2008 rated 8 out of 10.

My stay was okay. I had to change rooms since a softball team stayed on the same floor and right across the hall from me. I also had a screaming badly right next door, so it was noisy- really noisy! Anyway, the hotel really needs some updating and be lightened up- it's really dark and glooming in there. Staff was great and the breakfast buffet is also wonderful!

Positives: The price & breakfast buffet.

Negatives: Dirty lobby and noisy.

Reviewer: Not provided on Tue 04 Mar 2008 rated 8 out of 10.

Hotel looks really run down, but did serve my purpose. The lobby had several papers in the floor, which stayed there (several hours) until the next morning. There wasn't any ice machine on my floor, but it wasn't too much trouble to go find it. The desk clerk flirted a lot with the two gentlemen that needed a room, but she finally checked me in on another computer. I would have liked for her to check me in, since I did have a reservation and then flirt all she wanted with the other guys. Overall, I managed!

Positives: Great breakfast!

Negatives: Hairs in the bathroom.

Reviewer: Not provided on Sat 26 Jan 2008 rated 5 out of 10.

The room was very clean, the breakfast was delicious, was very disappointed about the run down condition of the outside of the hotel. The outside needs a coat of paint, very badly, there was a large puddle of water right at the front entry, the front entry (outside) was not swept, the cover on the walk way to the restaurant was torn, the flower garden was not kept etc. I do not discriminate against race, however, it has been my experience that those who seem to be from a certain part of South Asia are not concerned about the upkeep of their facilities and are many times very unpolite.

Positives: Nice breakfast, room was clean.

Negatives: Outside was very rundown, Owner from South Asia.

Reviewer: Not provided on Sun 11 Nov 2007 rated 8 out of 10.

This is a great hotel for business travelers! The staff is wonderful and the location is good. It is not luxurious, but it works for what you need it for. I will stay there again on business.

Positives: Staff was really good!

Negatives: The room was ok.