Holiday Inn Tyler - Conference Center

Reviewer: Not provided on Tue 04 Oct 2011 rated 8 out of 10.

For the area, it was an excellent choice and would stay there again. The hotel is old and sort of out of the way, but I have stayed in dirtier places for the same price across town. The room was average in size, but clean enough. The bed was better than expected but the bathrooms were not quite as nice as I was hoping.

Positives: The bed was clean and linens were a better quality than I expected.

Negatives: The bathrooms were average. Could use updating.

Reviewer: Not provided on Sat 03 Sep 2011 rated 3 out of 10.

Old outdated and smelled funny, repairs not kept up. Would not stay there again.

Positives: It was a roof over my head and kept me out of the weather.

Negatives: This is not a 3 star hotel. This was a 2 star at most. Everything was dirty, outdated and smelled funny.

Reviewer: Not provided on Thu 19 May 2011 rated 10 out of 10.

This hotel scored high in all the categories that matter to me! Clean, quiet, safe, friendly staff, convenient location, fridge/microwave in the room, etc. A continental breakfast would be a nice added touch, but I just bought a few groceries and ate breakfast in.

Positives: Nice and quiet, safe and well lit, microwave & fridge rock!

Negatives: I was slightly disappointed that the only non-smoking room available was handicap accessible.

Reviewer: Not provided on Thu 21 Apr 2011 rated 10 out of 10.

I<BR/>try to stay at this hotel when in Tyler -- so convenient -- after making sales calls all day, it's great to have a restaurant in-house if you want to order room service- or there are a ton of restaurants on the same street to go to -- Great staff too!

Positives: Love staying here - I'm in Tyler once a month -- Great staff-restaurant - convenient.

Negatives: Can't think of a thing!.

Reviewer: Not provided on Tue 01 Feb 2011 rated 7 out of 10.

It is not a 3 star hotel. This hotel needs a re-model. It is an old hotel. The food in the restaurant was AWFUL and they don't offer a free continental breakfast.

Positives: The location

Negatives: The ceilings were awful - that popcorn texture was coming off. It really needs a re-model.

Reviewer: Not provided on Tue 25 Jan 2011 rated 9 out of 10.

In addition to what I've stated above, the business office allowed to check my e-mail at no charge to me which is a definite plus. Hotel was clean, efficient and favorably located.

Positives: The location was very favorable for my business needs. The Staff was very courteous and kind. Room was clean and efficient.

Negatives: Wall unit AC - heat is not my favorite, but it worked fairly well and I was able to moderate temperature.

Reviewer: Not provided on Sun 02 Jan 2011 rated 10 out of 10.

We have stayed here before. The first time was not bad, but the second time we got a huge room that had a refrigerator and microwave. Always a good stay when we are in Tyler.

Positives: Good size room. Had refrigerator and microwave in it. Shower drain was not slow.

Negatives: Parking.

Reviewer: Not provided on Sun 28 Nov 2010 rated 10 out of 10.

This was a friendly place to visit with very helpful employees and great public areas good for a one night visit or for an extended stay with comfort.

Positives: Clean, current, proximity and

Negatives: Nothing

Reviewer: Not provided on Sat 03 Jul 2010 rated 10 out of 10.

Staff was very helpful and friendly.

Positives: Quick and easy check in and out.

Negatives: Ice machine outside by pool - too far away.

Reviewer: Not provided on Fri 04 Jun 2010 rated 6 out of 10.

Staff was nice and room was nice enough and pretty clean. However, there was a funky odor in the room. We started to ask for another room but felt certain they would all smell the same.

Positives: Convenience

Negatives: Funky smell in room!

Reviewer: Not provided on Tue 04 May 2010 rated 6 out of 10.

It was disappointing.

Positives: Convenient location.

Negatives: It smelled like smoke, TV was from the 80's, and keys didn't work.

Reviewer: Not provided on Fri 19 Mar 2010 rated 10 out of 10.

Staff was very friendly and hotel clean and near lots of shopping. We will definitely stay again!

Positives: The staff was very friendly.

Negatives: Just the pillows.

Reviewer: Not provided on Mon 15 Mar 2010 rated 10 out of 10.

Relaxing experience.

Positives: Service staff was very helpful to my moms special needs.

Negatives: Nothing.

Reviewer: Not provided on Sun 14 Mar 2010 rated 10 out of 10.

Met my needs.

Positives: Good location, nice staff.

Negatives: Ice machine on my floor out of order.

Reviewer: Not provided on Sun 14 Mar 2010 rated 10 out of 10.

Staff was very polite. The room was really clean and comfy. Even the carpet looked new!

Positives: Room felt very clean and new.

Negatives: Nothing.

Reviewer: Not provided on Thu 29 Oct 2009 rated 9 out of 10.

Easy to get to and a nice place to stay. Very nice swimming pool area.

Positives: Price

Negatives: None

Reviewer: Not provided on Tue 08 Sep 2009 rated 10 out of 10.

Very nice and especially with Priceline rate.

Positives: Pleasant staff.

Negatives: Location.

Reviewer: Not provided on Tue 10 Jun 2008 rated 8 out of 10.

Good hotel, kids loved the pool.

Positives: The room was clean and updated.

Negatives: Hallways were very hot.

Reviewer: Not provided on Tue 03 Jun 2008 rated 7 out of 10.

The staff was very friendly and helpful. However, the rooms were not as nice as I had hoped. Our first room had an odor and we had to be moved to a different room. Our new room ended up being a smoking room, which posed problems for my child who has allergies. Overall, the premises were nicely kept and the pool was very clean. We would stay there again.

Positives: Staff was very friendly and helpful.

Negatives: Rooms were outdated.

Reviewer: Not provided on Sat 31 May 2008 rated 10 out of 10.

Hotel staff was friendly, hotel in a good location. Room was comfortable and clean. The restaurant and breakfast buffet was good. We enjoyed our stay.

Positives: Everything was great.

Negatives: No problems what so ever.

Reviewer: Not provided on Tue 06 May 2008 rated 9 out of 10.

Great location very nearby good shopping and restaurants. Pleasant grounds of hotel away from street. Nice pool area but no hot tub. Clean attractive rooms that can be reserved for smoking until June 1, 2008. After that there will be all "no smoking" rooms. Designated outdoor space for smokers.

Positives: Dining area very pleasant and airy. Wonderful breakfast on Saturday morning.

Negatives: Is under renovation.

Reviewer: Not provided on Wed 13 Feb 2008 rated 1 out of 10.

Do not want to waste keystrokes on such a distasteful experience.

Positives: Location.

Negatives: Noisy and stinky with poorly trained desk attendees.

Reviewer: Not provided on Mon 10 Sep 2007 rated 5 out of 10.

This was not a 3 star hotel. I was disappointed when we walked in and there was not a separate dressing area, because if I was putting on makeup the steam from the shower of my husband fogged the window. I don't think it was worth the money we paid.

Positives: Lobby was very upscale which gave impression room would be upscale as well.

Negatives: Dressing area was with toilet not separate.

Reviewer: Not provided on Sat 25 Aug 2007 rated 5 out of 10.

They need to clean the hall way and get rid of the black mol don hall ceiling and either take down the pop corn ceiling in the rooms or fix the parts that are falling on the floor. You could see the sheet rock in the bath because about a spot the size of a basketball had come off.

Positives: Location.

Negatives: Black mold on hall ceiling and parts of room ceiling.

Reviewer: Not provided on Mon 20 Aug 2007 rated 3 out of 10.

I was disappointed. We paid $50 non-refundable deposit for our dog, which we understood. However, in other places I've stayed, the maid would leave soaps and would trade towels, etc. We had to go ask for towels. They gave us hand towels. So, we took our dirty towels to exchange them and we weren't given enough. We ran out of soap and shampoo. Our trash was never emptied. It was unpleasant. I understood that they might be afraid of our 17 pound lap dog. But, other hotels will knock on your door and supply it while taking out your trash. What a disappointment this hotel was. Three stars. I don't think so.

Positives: I liked the staff that actually helped us. There were 2.

Negatives: Since we had a dog, they would not clean our room. We ran out of towels, soap etc.

Reviewer: Not provided on Sun 19 Aug 2007 rated 7 out of 10.

Fine hotel. Not 3 star. Good restaurant.

Positives: Steak sandwich.

Negatives: Staff far below expectations.

Reviewer: Not provided on Tue 14 Aug 2007 rated 7 out of 10.

Hotel was older and it showed.

Positives: Bed was comfortable and pillows were nice.

Negatives: Older hotel.

Reviewer: Not provided on Mon 05 Mar 2007 rated 7 out of 10.

It was in a good location. The room was nice and the bed was comfortable, but not a 3 star. I would stay in a lower star hotel in Tyler the next time because it won't be too different from the 3 star.

Positives: It was clean and in a good location.

Negatives: It was not a 3 star hotel.

Reviewer: Not provided on Fri 29 Dec 2006 rated 10 out of 10.

Hotel room was clean and neat, well maintained by maid service. Attempted to have dinner at restaurant, no one was around to seat me. One other couple in restaurant at time of visit.

Positives: Hotel staff was friendly and courteous.

Negatives: Dark parking lot, away from main entrance.

Reviewer: Not provided on Wed 27 Dec 2006 rated 7 out of 10.

This is a good family friendly place to stay, that I would recommend for friends or family traveling to that particular city.

Positives: The people there were very friendly and helpful.

Negatives: Location, it was a little hard to find, but near a main road.

Reviewer: Not provided on Sun 22 Oct 2006 rated 9 out of 10.

Only stayed 1 night but fulfilled my expectations for the quality level and price paid.

Positives: Very convenient location.

Negatives: Only 1 computer in the business center.

Reviewer: Not provided on Fri 25 Aug 2006 rated 7 out of 10.

The pool was the best it was so hot while we were there. Some of the staff was very nice and very helpful with directions around town. Others were not.

Positives: The pool.

Negatives: Some of the front desk staff are not very friendly. Some of them need to take a class on HOW TO TALK TO CUSTOMERS.