San Antonio Marriott Northwest Medical Center

Reviewer: Not provided on Fri 09 Sep 2011 rated 1 out of 10.

I definitely would not recommend this hotel. The room was clean and the staff nice enough, but the hotel room smelled horrible of mold. I got a terrible respiratory infection after two nights from the musty air. Every time I returned to the hotel room after leaving, I was hit with the same wave of awful, mold smell. Also, no free wi-fi, fridge, or breakfast. Zero amenities. For the price of the hotel, go somewhere newer with more amenities, and fewer health risks.

Positives: The fountains and indoor courtyard area were very nice.

Negatives: The room was musty and smelled absolutely horrible.

Reviewer: Not provided on Tue 12 Jul 2011 rated 3 out of 10.

The room was nice but shared a glass wall with the lobby and had an ice machine across the hall. The lobby/bar area was very noisy through the glass and kept us up all night. The ice machine was also very loud.

Positives: The beds.

Negatives: Very noisy.

Reviewer: Not provided on Wed 02 Feb 2011 rated 10 out of 10.

This was my second time at this location for me. When I arrived at the hotel it was just like the last time, the lady at the front desk and the gentleman I spoke to on the phone were just as friendly as the last time I was there. This hotel I guess hires nothing, but friendly people, they make you happy to be there.

Positives: This is the second time I have stayed at this location. The best thing I liked was the friendliness of the associates at the front desk.

Negatives: The exit is very confusing.

Reviewer: Not provided on Fri 05 Nov 2010 rated 6 out of 10.

Average to slight above average., staff was very helpful, close to medical establishments.

Positives: The size was nice.

Negatives: Hard to get to.

Reviewer: Not provided on Wed 20 Oct 2010 rated 9 out of 10.

I enjoyed my stay. The front desk lady was super! She was helpful and gave me directions and a map of the area. This is a great hotel. Most comfortable bed I have EVER slept in by far! I will return.

Positives: Most comfortable beds ever. Front desk lady was super!

Negatives: I was not informed of the $50 hold put on my debit card for the stay, or that I could have paid cash and gotten it back at check out.

Reviewer: Not provided on Tue 14 Sep 2010 rated 10 out of 10.

I enjoyed the staff's friendliness & the selection of the breakfast buffet.

Positives: The newness of the furniture.

Negatives: The price-a few dollars less.

Reviewer: Not provided on Sun 04 Jul 2010 rated 10 out of 10.

Great place for business travelers. Nice restaurant, comfortable lounge/bar.

Positives: Food was great. Staff was very friendly.

Negatives: Nothing.

Reviewer: Not provided on Mon 07 Jun 2010 rated 7 out of 10.

Nice place to stay.

Positives: Friendly staff.

Negatives: Difficult to find.

Reviewer: Not provided on Thu 20 May 2010 rated 8 out of 10.

We were satisfied with our stay of the hotel, however, we did not get the quality we were expecting.

Positives: I liked that they did not charge for parking and the staff was friendly and helpful.

Negatives: Our room had a large window that was facing inside the middle of the hotel, facing the bar area.

Reviewer: Not provided on Sun 11 Apr 2010 rated 9 out of 10.

All was well this hotel and I would stay their again and did tell others about it.

Positives: Clean and the staff was very helpful and friendly.

Negatives: Nothing.

Reviewer: Not provided on Thu 08 Apr 2010 rated 8 out of 10.

Hotel was clean and efficient. Wish that when checking in we were told about the 10th floor concierge level that had breakfast and cocktails.

Positives: Concierge level was away from lobby with breakfast.

Negatives: Too many families overtook the hotel.

Reviewer: Not provided on Tue 30 Mar 2010 rated 10 out of 10.

The hotel staff provided excellent customer service, the room was impeccable! The room was super clean and my family and I felt right at home!, I wish we could have stayed longer!

Positives: Excellent customer service, helpful, and polite staff! Thank you!

Negatives: Loved everything!

Reviewer: Not provided on Sun 21 Mar 2010 rated 7 out of 10.

Very nice hotel. Clean, nice decor, and very good staff. Only drawback: our room was on the first floor with the windows opening up to the lobby area so we could never really open the curtains and could hear everything going on out there. Between that and the elevator noise from the other side of the room it was very loud.

Positives: Very friendly and helpful staff.

Negatives: Located at junction of 2 interstate hwys so it was challenging to get to and from hotel.

Reviewer: Not provided on Thu 18 Mar 2010 rated 9 out of 10.

Overall good hotel to stay in.

Positives: Very friendly staff.

Negatives: Parking lot kind of dark.

Reviewer: Not provided on Wed 24 Feb 2010 rated 8 out of 10.

Staff was great and very helpful in finding a ethinic restuarant that I was seeking. The room was basic. Carpet had a old musty smell and the wall paper was coming unglued at the seams in the bathroom. Location was great and public ares were well kept.

Positives: Great location, staff was wonderful.

Negatives: Room smelled musty and the wall paper was peeling.

Reviewer: Not provided on Wed 06 Jan 2010 rated 10 out of 10.

Great staff and beautiful interior. Perfect location and the room was quiet and comfortable.

Positives: Location was perfect!

Negatives: Bathroom lighting was poor, but not that bad.

Reviewer: Not provided on Thu 20 Aug 2009 rated 9 out of 10.

Location is excellent. I liked the fact that the room was really quiet, no noise from outside or adjacent rooms. Plenty of free parking space.

Positives: Location is excellent. Hotel is good for the price. Hotel restaurant was closed.

Negatives: Hotel was not quite what I expected for a four star rating.

Reviewer: Not provided on Wed 19 Aug 2009 rated 7 out of 10.

I reserved two rooms. They were across the hall form each other. On room had an refrigerator, ironing board and iron, The other room did not. i had to go across the hall to iron clothes and keep drinks in a cooler.

Positives: Comfortable bed.

Negatives: No iron, ironing board, refrigerator or complimentary breakfast.

Reviewer: Not provided on Mon 17 Aug 2009 rated 9 out of 10.

Beautiful hotel. The staff was very helpful. Very clean. The only bad things you can say is you have to pay for parking and Internet use. But I was pleased with my stay.

Positives: Location, clean, and very beautiful in all aspects.

Negatives: Had to pay for parking, had to pay for Internet use, and no free breakfast.

Reviewer: Not provided on Thu 13 Aug 2009 rated 10 out of 10.

My kids and I enjoyed our stay and would recommend it to all of my friends when visiting San Antonio.

Positives: The overall presentation.

Negatives: The location was not too good.

Reviewer: Not provided on Wed 05 Aug 2009 rated 3 out of 10.

I asked at the hotel, when I arrived about a different kind of room and they said they had us in a king size but that it had a sofa bed. The sofa bed was so terrible that my 8 year old would not sleep on it. Half of the parking lot was blocked off. Too many hotels in San Antonio to choose from to go back to this one. I would not recommend.

Positives: It was near a very good Mexican restaurant.

Negatives: We had 5 people in a room with a king size bed. It had a sofa bed, but it was awful, so you could not use it!

Reviewer: Not provided on Wed 05 Aug 2009 rated 9 out of 10.

Overall, this was a nice hotel and would definitely go back. I thought the beds were comfortable, but wish we had a bigger bed.

Positives: The staff was very helpful and super nice.

Negatives: The room was a little dirty, there were chips under the bed.

Reviewer: Not provided on Mon 06 Jul 2009 rated 9 out of 10.

The hotel and staff were excellent. The room was on the warm side when we entered. There wasn't a mini-fridge or LCD/HD TV. However, the bed was extremely comfortable! As were the pillows. I would love to sleep in that bed again.

Positives: The bed and pillows were amazingly comfortable!

Negatives: There wasn't a mini-fridge or LCD TV in the room.

Reviewer: Not provided on Wed 01 Jul 2009 rated 9 out of 10.

Overall, I was impressed with our stay at Marriott. If I had to be picky, the furniture was a little worn but extremely comfortable. The public areas of the hotel were clean and welcoming. Parking could be tricky at times. Thanks for a great experience! I will use Priceline.com again. I have also shared this with many friends and family.

Positives: The room was clean and the staff was friendly.

Negatives: We were not able to get a room with two double beds, so we had to use a roll away bed.