Grand Hyatt San Antonio

Reviewer: Not provided on Fri 15 Jul 2011 rated 10 out of 10.

The location was wonderful for the River walk. The bar was beautiful, with the seating outdoors. The lobby was beautiful and the staff very friendly. The bed and pillows were terrific. I would stay again.

Positives: Very modern.

Negatives: Paying for parking, should be included if you are a guest of hotel..

Reviewer: Not provided on Fri 08 Jul 2011 rated 9 out of 10.

I would go back again for the price we paid.

Positives: Gym was wonderful. Kids loved the pool, great location, right at the Riverwalk.

Negatives: Parking $,bed sheets did not fit correctly, we kept on fixing them to cover the mattress!

Reviewer: Not provided on Sat 26 Mar 2011 rated 10 out of 10.

Excellent place to stay at if you are OK with big hotels near attractions. Great concierge!

Positives: Excellent service, and wonderful staff.

Negatives: When fan was on allergies were unbearable. Had to have fan off.

Reviewer: Not provided on Mon 21 Mar 2011 rated 10 out of 10.

For the most part staff was pretty friendly. There was one guy that was rude who was running the parking pay station. Other than that the hotel was amazing! Comfortable beds, on the river walk and clean. Would definitely stay again!

Positives: Beautiful! great location and clean.

Negatives: Room was a little dusty.

Reviewer: Not provided on Sat 12 Mar 2011 rated 10 out of 10.

My wife and<BR/>I wanted to get away for a night the hotel was nice, we did not tour the hotel much we like the bar.

Positives: The hotel the room the location.

Negatives: The 23 dollars for parking.

Reviewer: Not provided on Thu 10 Mar 2011 rated 10 out of 10.

The location of this hotel was excellent. It was right on the Riverwalk. Very stylish &amp; luxurious!

Positives: Quality &amp; comfort. A great deal through Priceline!

Negatives: It did not have a hot tub!

Reviewer: Not provided on Mon 14 Sep 2009 rated 4 out of 10.

The room is not at all impressive, the beds are hard and uncomfortable, there were only the basic toiletries such as shampoo, conditioner, and lotion. the TV was badly located to the right of the bed. The room was ordinary for a four star hotel. The staff was slow to check out and the TV checkout service did not work. Staff was friendly and the hotel's lobby is very nice and modern. Other than that, I would have been better off staying at La Quinta.

Positives: The lobby's decor was clean and artistic.

Negatives: Room had a bright bed, not comfortable.

Reviewer: Not provided on Tue 25 Aug 2009 rated 10 out of 10.

My husband and I went for a small getaway and loved the hotel all around from the minute we got there. The staff was very friendly and helpful, the rooms were spotless and very modern with an amazing view, and the pool was awesome.. we will definitely be staying again.

Positives: friendly staff, great pool, beautiful hotel

Negatives: nothing to dislike

Reviewer: Not provided on Tue 25 Aug 2009 rated 9 out of 10.

Clean, fancy yet family friendly, convenient location.

Positives: Nice TV in bedroom, great workout facility, fancy lobby.

Negatives: Price of parking is ridiculous. Much cheaper to park across street, or at meters.

Reviewer: Not provided on Tue 18 Aug 2009 rated 10 out of 10.

This hotel had everything a family can expect. The staff was friendly and the location was perfect to please everyone in your family. The hotel located on the Riverwalk having a drink with friends or love ones is a romantic momment. The shopping mall located one block away is every woman's dream come true. The kids have swimming and other activities they can enjoy within a one block radius. I truly enjoyed this experience and hope to come back soon!

Positives: Staff was professional and friendly, loved the location, and enjoyed the pool area

Negatives: The hotel needs a bar near the pool area to purchase drinks for the family!

Reviewer: Not provided on Wed 05 Aug 2009 rated 10 out of 10.

Overall this is an excellent Hotel. Fitness Center was one of the best I have seen across the country. Location to Riverwalk, Alamo, Alamo Dome and other activities is perfect.

Positives: On the River walk and close to the Alamo Dome - Fitness center.

Negatives: The operating hours of the pool.

Reviewer: Not provided on Thu 30 Jul 2009 rated 10 out of 10.

Very pleasant, enjoyed it and would return.

Positives: Location, clean, pool, friendly people and beds.

Negatives: No jacuzzi or hot tub.

Reviewer: Not provided on Tue 28 Jul 2009 rated 8 out of 10.

Hotel was great ,beds were comfortable .....unhappy about the garage situation and having to pay for parking and not actually being able to use what I paid for.

Positives: acomidations were great

Negatives: the garage that I paid extra to park in was over booked and there wasent any space to park my car

Reviewer: Not provided on Thu 28 May 2009 rated 10 out of 10.

Tastefully decorated with great views of San Antonio (request an upper floor). Awesome, polite service. Eat on the Riverwalk. The hotel cafe is so-so.

Positives: Convenient to the Riverwalk. Excellent value. Polite service.

Negatives: Swimming pool was not heated. The food in the cafe was not as tasty as other Hyatt's.

Reviewer: Not provided on Wed 06 May 2009 rated 10 out of 10.

The hotel was really nice. The people were nice and the room was great. It was close to everything.

Positives: New, very nice and close to everything.

Negatives: Loved everything.

Reviewer: Not provided on Wed 29 Apr 2009 rated 10 out of 10.

The hotel staff was friendly and courteous. The accommodations were clean and beautiful. I will visit the hotel again.

Positives: Beautifull, clean and easy access to and from the hotel.

Negatives: Clean and beautiful.

Reviewer: Not provided on Tue 07 Apr 2009 rated 9 out of 10.

We enjoyed the entire stay in Texas.

Positives: Beds were great.

Negatives: Needed to be closer to the Riverwalk activities.

Reviewer: Not provided on Thu 02 Apr 2009 rated 10 out of 10.

This hotel is beautiful! Clean lines, contemporary and right on the San Antonio Riverwalk. The service was wonderful and everyone was friendly, warm and inviting.

Positives: The design is great - clean lines, contemporary, very comfortable!

Negatives: Silly but a pet peeve of mine - the sheets didn't fit the bed so they kept coming off the bed during the night.

Reviewer: Not provided on Wed 01 Apr 2009 rated 10 out of 10.

Wonderful upscale hotel in a great location. Close to everything.

Positives: Absolutely beautiful hotel in a great location.

Negatives: Parking.

Reviewer: Not provided on Thu 26 Mar 2009 rated 9 out of 10.

Very nice and made it a pleasant stay for me and my family.

Positives: Very clean and staff was polite.

Negatives: The pool was not heated.