Crowne Plaza

Reviewer: Not provided on Tue 25 Oct 2011 rated 4 out of 10.

Should not be rated at 3 1/2 stars.

Positives: Good bedding.

Negatives: Smell.

Reviewer: Not provided on Sat 22 Oct 2011 rated 7 out of 10.

Good Airport hotel. If you order the shrimp tell them not too much spice as it is way too spicy, even for someone that likes things very spicy.

Positives: Staff was very nice.

Negatives: Restaurant was mixed, bread and veggies good, shrimp way too spicy even for some who likes things hot.

Reviewer: Not provided on Sun 25 Sep 2011 rated 5 out of 10.

<BR/>It was fine for that purpose, and we really had no problems. But the room had old carpeting and older, mis-matched furniture, and wall-mounted AC.

Positives: Accessible locaiton near the airport.

Negatives: Room finishes and furnishings very tired, AC loud.

Reviewer: Not provided on Tue 02 Aug 2011 rated 6 out of 10.

This would be a 3.5 star hotel if the carpets and hotel was kept up. It seems to me that they've failed to maintain the premises. Carpets were stained, walls were stained, vending areas were dirty, doors were stained, worn, and dirty.

Positives: The rooms were pretty nice and spacious. The hotel staff were great.

Negatives: Dirty floors in the hallways, stains on carpet, stains on walls, and doors. Caulking coming up in the bathroom vanity area.

Reviewer: Not provided on Thu 16 Jun 2011 rated 6 out of 10.

Courteous service and clean, but needs a bit of modernizing.

Positives: Free convenient covered parking. Refrigerator, coffee pot and microwave in room.

Negatives: Bathroom small, shower curtain did not fit rack, Room crowded.

Reviewer: Not provided on Sun 08 May 2011 rated 9 out of 10.

Great stay for our 32nd Wedding Anniversary, my wife couldn't' believe we got the room for the price we did. Priceline will always be our first option for travel.
<BR/>
<BR/>

Positives: The fitness center was awesome!

Negatives: Thought the bathroom was a little small.

Reviewer: Not provided on Fri 06 May 2011 rated 4 out of 10.

Shady area. Parking lot not safe. Room clean but very noisy.

Positives: Location

Negatives: Old and needs renovation.

Reviewer: Not provided on Mon 11 Apr 2011 rated 4 out of 10.

This hotel was a pretty nice facility. Interior was recently updated. I was disappointed to find that the bathroom shower had old soap/shampoo in it. This really made me question the overall cleanliness of the room and hotel.

Positives: Hotel staff was fantastic, knowledgeable and friendly.

Negatives: The bathroom was disgusting.

Reviewer: Not provided on Sun 20 Mar 2011 rated 9 out of 10.

Needed a place to sleep during spring break, and a quick trip to SeaWorld with the Grand darlin. Location at airport was semi convenient to the areas we wanted to see. Room was very attractive. Staff was great

Positives: Staff was very accommodating and during a personal crisis they were very helpful.

Negatives: Room was attractive, but carpeting somewhat dirty
.

Reviewer: Not provided on Sun 06 Mar 2011 rated 8 out of 10.

This hotel is right on Loop 410 close to the airport, a large mall, and many restaurants..

Positives: Great location for a great price!

Negatives: Even though we had a nonsmoking room, there was a slight odor of smoke..

Reviewer: Not provided on Mon 31 Jan 2011 rated 3 out of 10.

Don't stay there unless you can get a room for under $50. It's not worth any more.

Positives: Nothing. The water pressure was bad. No coffee pot in the room. They said they would put one in there but they didn't.

Negatives: Just about everything. I usually stay in a Hampton Inn and wish I did as I have never seen one as bad as this hotel.

Reviewer: Not provided on Thu 27 Jan 2011 rated 8 out of 10.

I liked the hotel and the accommodations. I believed there was a problem with my a/c heating unit. It was very disturbing and I did not complain to the hotel b/c I had two rooms and did not want to change locations; so they did not have a chance to rectify the problem (possible they may have), but I did not want to be disturbed. Also, the front desk staff was very friendly when I checked in but when we checked out the guy at the front desk was not friendly at all. He did not greet me nor tell me he was having computer issues. He just moved from computer to computer and then barely acknowledged me; customer service level needs to improve.

Positives: I liked the value that I got for the price I paid. The rooms were clean and comfortable.

Negatives: The a/c unit made a lot of noise (scary) &amp; checkout rep was not very friendly.

Reviewer: Not provided on Wed 15 Dec 2010 rated 7 out of 10.

Good experience, but is better for business travel.

Positives: The friendly.

Negatives: The localization of my rooms.

Reviewer: Not provided on Thu 18 Nov 2010 rated 8 out of 10.

Overall the hotel was a conveniently located for the local traveler. Friendly staff, quick service.

Positives: The price.

Negatives: The restaurant.

Reviewer: Not provided on Thu 18 Nov 2010 rated 9 out of 10.

I'd recommend this hotel. My wife and I had a great time. Nice TV's, down comforter and pillows. The restroom was very clean and the fridge made it nice to pack away some treats like ice cream. They had free Wi-Fi (which is a must when visiting). Using Priceline was nice. It let us get in and out without any hassel.

Positives: The suit was nice. It had all the essentials. Microwave, fridge, toaster (it was a little jickey), coffee pot, stove, and all utensils and dishes.

Negatives: Walls were a little thin or our neighbor was hearing impaired (TV was loud). Access road only allowed for one way travel west, but it was easy access.

Reviewer: Not provided on Tue 29 Jun 2010 rated 2 out of 10.

I would not stay here again. I called 3 hours ahead to verify they would have a 2 bedroom and assured there was for me. When I arrived, there were none left and was given a 1 bed and sleeper couch which had no sheets or pillows for until called and requested about. The air conditioner would not cool room, carpet was wet, room at the farthest end of hall as typical with other rooms, desk help was unmotivated and answered phones with a lousy attitude.

Positives: Nothing.

Negatives: Air conditioner was out, dirty water deco in lobby, wet carpet in room.

Reviewer: Not provided on Mon 29 Mar 2010 rated 6 out of 10.

It was ok, but not really what I was expecting especially for the price I had to pay.

Positives: Bed, covers, &amp; pillows.

Negatives: Hot-tub was heated, but not hot - hotel staff not very familiar with local food places.

Reviewer: Not provided on Mon 22 Feb 2010 rated 9 out of 10.

Very clean, decor and beds were good, but felt it was a bit expensive

Positives: Decor

Negatives: Location

Reviewer: Not provided on Tue 16 Jun 2009 rated 9 out of 10.

Good hotel for business travel.

Positives: Clean, nice bed.

Negatives: Older.

Reviewer: Not provided on Thu 23 Apr 2009 rated 9 out of 10.

There was airplane noise, but what you would expect for being close to the airport. It is conveniently located for the North side of San Antonio, an excellent choice for business or pleasure travel. The beds were very comfortable, everything was clean and very attractive - private and public rooms.

Positives: Very nice - very comfortable beds - we only stayed two nights, didn't use the restaurant or bar, but enjoyed the ambiance of the hotel.

Negatives: The coffee was not replaced after the first night.

Reviewer: Not provided on Fri 03 Apr 2009 rated 9 out of 10.

The rooms have spring hinges that are so strong you almost need to be a football lineman to push them open. The ice machine should be upgrades as this is the second visit to this hotel where the ice machine on my assigned floor did not work properly.

Positives: The hotel staff seemed much more pleasant than my last visit.

Negatives: The ice machine on my floor did not work properly. This was a problem on a different floor last visit.

Reviewer: Not provided on Sun 22 Mar 2009 rated 3 out of 10.

Took three trys to finally get me in a room, no room ready at 3, finally took an hour.

Positives: Nothing.

Negatives: A

Reviewer: Not provided on Wed 11 Mar 2009 rated 9 out of 10.

I enjoyed my stay at the Crowne Plaza and would recommend it to others. This hotel can accommodate many different travelers.

Positives: The cleanliness of the hotel. Also it was a pleasant surprise of the overall appearance. The staff was very friendly and helpful.

Negatives: The vending areas where not accommodating.

Reviewer: Not provided on Mon 02 Mar 2009 rated 2 out of 10.

Coffee pot in bathroom, still had residue on it from past guest (soap/toothpaste splash back from sink), there was still an old used razor case there, the bathroom was poorly cleaned. A lot of road construction in the area made getting to the hotel and to the airport difficult and confusing.

Positives: Lobby staff was great.

Negatives: Overall cleaniness of the room was terrible.

Reviewer: Not provided on Wed 25 Feb 2009 rated 8 out of 10.

Excellent hotel for the money. Staff was<BR/>very friendly and helpful.

Positives: Staff was

Negatives: Lot's of dust behind bed headboard and furniture. Some of the area need up keep.

Reviewer: Not provided on Mon 23 Feb 2009 rated 10 out of 10.

This hotel met my expectations. It is a very beautiful hotel. The rooms are decorated beautifully. Everything was clean, and beautiful. I felt like a queen staying there.

Positives: Very beautiful, clean, romantic and comfortable.

Negatives: The location. Due to construction on freeway very difficult to get to hotel.

Reviewer: Not provided on Wed 18 Feb 2009 rated 1 out of 10.

We will never stay at this hotel again. Having stayed at the Crowne Plaza in downtown San Antonio, we were totally disappointed in this hotel. There was lots of noise all night long. People in the parking lot after 2am making lots of noise which carried to our 6th floor room. The room was shabby and had an overall unclean feel.

Positives: Location for our purposes.

Negatives: Walls paper thin; room shabby.

Reviewer: Not provided on Tue 10 Feb 2009 rated 10 out of 10.

The staff made the difference for me at the Crowne Plaza!

Positives: The staff greatly exceeded expectations.

Negatives: Cannot think of anything.

Reviewer: Not provided on Sun 18 Jan 2009 rated 10 out of 10.

We were sad to leave this hotel. They offered free parking, free WiFi and had comfortable beds. The only real complaint we had was with the restaurant, which served excellent food at reasonable prices, but you really had to be patient waiting for it.

Positives: We loved having free parking and free WiFi. Service was great!

Negatives: Restaurant kitchen was slow, but the service was friendly.

Reviewer: Not provided on Tue 02 Dec 2008 rated 10 out of 10.

Very convenient to the airport, but you would never know it. Beds were very comfortable. Rooms were very nice. Front desk personal were great.

Positives: The beds were very comfortable.

Negatives: Didn't find anything.

Reviewer: Not provided on Fri 12 Sep 2008 rated 6 out of 10.

All and all a nice stay in a good area. I would recommend using the choose your own price.

Positives: I liked the location by the airport and less than 15 minutes to downtown.

Negatives: NA.

Reviewer: Not provided on Thu 11 Sep 2008 rated 8 out of 10.

Would be very glad to recommend this hotel to anyone. Would also like to revisit.

Positives: Beds were comfortable.

Negatives: Bathroom sink drain was mostly clogged.

Reviewer: Not provided on Wed 10 Sep 2008 rated 9 out of 10.

I am a very experienced business traveler and I was impressed with this hotel. It was clean, the room was nice and well appointed. Despite the fact that the hotel was close to the airport and the room was quiet. I enjoyed my stay.

Positives: Easy check in, clean and well appointed room, excellent bed.

Negatives: None.

Reviewer: Not provided on Fri 05 Sep 2008 rated 10 out of 10.

I would recommend this hotel to all my friends and family, put it this way, I do not like to do surveys but for this hotel I will gladly do it.

Positives: The luxury the hotel offered, and the fact that they go over and beyond.

Negatives: I can not come up with any negative remarks.