Staybridge Suites Austin-Round Rock

Reviewer: Not provided on Sat 10 Sep 2011 rated 9 out of 10.

The first thing we did when we arrived in our room and we unpacked and noticed it was warm in the room. We called the front desk and they came up and said our a/c was broken and they will "see" if anymore rooms were available. Because they didn't check the room before we went into it we had to repack and be moved to another room which was an inconvenience for us seeing how it was time to eat and go out. WE did get moved into a smaller room but it was still okay for us to stay into, another thing we didn't like was that the trash cans were extremely small. But saying this it was a great hotel and everyone was very nice and helpful to us.

Positives: Great hotel, friendly staff, great rooms and breakfast.

Negatives: The room we were suppose to get a/c was broken and the trash cans were small.

Reviewer: Not provided on Mon 06 Jun 2011 rated 8 out of 10.

Pretty nice stay except for asking for more bath towels and them giving us hand towels and bath mats. We needed extra pillows.

Positives: The room in the rooms itself.

Negatives: No extra bath towels and pillows.

Reviewer: Not provided on Sun 02 Jan 2011 rated 10 out of 10.

Great hotel. Great staff. Nice big rooms. Absolutely would recommend to anyone needing a room near Austin.

Positives: Breakfast,staff, room size, cleanliness, facilities

Negatives: We really like this place. Nothing bad to say.

Reviewer: Not provided on Wed 20 Oct 2010 rated 10 out of 10.

Was very pleased with hotel. Room was very clean and bed comfortable along with the pillows. The breakfast was good and fresh. The staff was helpful and friendly.

Positives: Cleanliness and friendly staff.

Negatives: Location

Reviewer: Not provided on Sun 18 Jul 2010 rated 10 out of 10.

Overall our stay at the Staybridge in round rock was great. Room was very spacious, beds were comfortable and I would definitely stay there again.

Positives: Comfort, breakfast buffet and staff very friendly.

Negatives: I wish they would have had towels for the pool area.

Reviewer: Not provided on Fri 23 Apr 2010 rated 9 out of 10.

Friendly staff. Good sized rooms and the kitchenette was a plus. Easy access to the freeway.

Positives: Very friendly and helpful staff.

Negatives: Not close to shops.

Reviewer: Not provided on Mon 22 Feb 2010 rated 10 out of 10.

I appreciated the computer internet access (included in price). I loved having a full refrigerator that I stored restaurant leftovers. I also loved having the full breakfast buffet instead of a Continental that many hotels offer.

Positives: Susan the afternoon desk clerk was very friendly and helpful.

Negatives: Everything was GREAT! I was very satisfied.

Reviewer: Not provided on Thu 18 Feb 2010 rated 10 out of 10.

An amazing stay with friendly staff and a beautiful room.

Positives: The room space was amazing!

Negatives: The location was difficult to find as GPS system did not like it, I had to call and another address had to be given.

Reviewer: Not provided on Mon 15 Feb 2010 rated 10 out of 10.

Pleasant from start to finish..

Positives: The wonderful supper provided and delicious, healthy breakfast.

Negatives: Nothing

Reviewer: Not provided on Fri 14 Aug 2009 rated 10 out of 10.

Staybridge is consistent with their quality of service and room every time I stay at one.

Positives: Everytime I stay at Staybridge I have a great experience. They are consistent in their quality no matter where I stay.

Negatives: I had trouble getting someone at the front desk in the morning for check out.

Reviewer: Not provided on Thu 06 Aug 2009 rated 10 out of 10.

Upon arrival the landscape, and lot is clean and seems to be in a safe area of town. The staff and lobby were immaculate and functional. The room was quiet even on a Highway frontage road, slept like a baby.

Positives: Staff lobby.

Negatives: All good.

Reviewer: Not provided on Sun 05 Jul 2009 rated 10 out of 10.

The employees at the front desk exceeded my expectations, and that is hard to do. They were, thankfully, able to upgrade us to a king room with sleeper sofa which was ideal for us with a 3 year old and a 17 year old. The kitchenette had an eat on bar/desk area. It included a full size frig/freezer with icemaker, microwave, two burners, two pans, dishes, utensils, etc. so for a longer stay we could have very easily eaten in. The king bed was lovely, new duvet, flat screen TVs (2 in our king suite). My son used the internet connection with no problems as well. I can't imagine a better stay. The outdoor pool was clean and wonderfully cool.

Positives: So well renovated I thought the facility was brand new.

Negatives: Nothing, it was really great.

Reviewer: Not provided on Sat 20 Jun 2009 rated 10 out of 10.

If you are looking for a comfortable bed, with an excellent breakfast, fresh coffee throughout the day, a clean modern room with plenty of space, wireless and a newspaper, you will be happy here!

Positives: The cleanliness, breakfast, paper, pool, fresh coffee, size of room.

Negatives: It was all good.

Reviewer: Not provided on Wed 20 May 2009 rated 10 out of 10.

The room was perfect size for a family of four the breakfast was great.

Positives: The hotel staff was very nice they called our room to make sure everything was OK it was wonderful.

Negatives: They said the pool was heated but it was cold.

Reviewer: Not provided on Thu 19 Mar 2009 rated 10 out of 10.

Our room was very clean with a kitchen that was also very clean. It was nicely appointed, and the maid brought fresh towels and made the bed every day. There was a hot breakfast downstairs every day (which we didn't get to eat) but it looked and smelled very good. The desk staff was very friendly every time we walked through the lobby.

Positives: We loved the spaciousness of the room!

Negatives: The maid did not replenish our soap or shampoo during our stay.

Reviewer: Not provided on Wed 11 Mar 2009 rated 8 out of 10.

Very nice & comfortable rooms. Full fridge, microwave, dishwasher and stove top. Dishes provide. Showers were great, strong water pressure. Very nice 32 inch flat screen TV with a DVD player. Beds and linens were comfortable. Breakfast provided and they had a good selection. Clean rooms and lobby. Laundry room was free.

Positives: Loved the rooms. Great lay-out. Great shower. Comfortable bed & furniture. Awesome flat screen TV.

Negatives: Slow elevator - I was on crutches and on the 3rd floor.

Reviewer: Not provided on Thu 05 Feb 2009 rated 10 out of 10.

The hotel was clean, the staff was nice and helpful, it was a nice place to stay.

Positives: Clean and conveniently located.

Negatives: Refrigerator was a bit noisy. I ended up turning it off.

Reviewer: Not provided on Tue 23 Dec 2008 rated 4 out of 10.

I think that the Residence Inn of Marriott (Round Rock) would have a problem knowing that Staybridge has the same rating. Staff attentive, Room<BR/>A/C Inoperative, Desk phone inoperative and fresh paint smell from the bathroom. Room<BR/>Cockroach found in bathtub.

Positives: Staff concerned with my issues.

Negatives: Facilities AC.

Reviewer: Not provided on Sun 31 Aug 2008 rated 10 out of 10.

It was perfect. No kidding. The size of the room was spacious, the towels were large and soft, the bed was plush. The hotel and staff were pleasant and helpful. The breakfast buffet was more than I expected or experienced before.

Positives: Overall it was beyond my expectations. I'm a new fan of Staybridge.

Negatives: I liked everything.

Reviewer: Not provided on Mon 25 Aug 2008 rated 10 out of 10.

The staff was very friendly and courteous, the rooms were excellent, I would stay in one every time I travel if possible.

Positives: The cleanliness and decor was great.

Negatives: Location.

Reviewer: Not provided on Sun 15 Jun 2008 rated 10 out of 10.

Excellent value. Rooms are spacious and clean. High speed internet works well.

Positives: Kitchenette, DVD player in room.

Negatives: Traffic noise in rooms near front facing freeway.