Renaissance Dallas Richardson Hotel

Reviewer: Not provided on Sat 13 Aug 2011 rated 10 out of 10.

Very nice accommodations in a convenient location.

Positives: I liked the pillows and the linens.

Negatives: The hotel music was so loud I could hear it in my room during sleep time. It was annoying.

Reviewer: Not provided on Sun 31 Jul 2011 rated 10 out of 10.

This is a lovely, clean, first-rate hotel with easy access from the freeway. The bed was wonderful with luxurious sheets; a nice, large bathroom with Aveda products; clean, spacious workout facility, which included a steam room; and very friendly, accommodating staff at the desk.

Positives: Lovely public areas, very friendly hotel staff, lovely bed with luxury sheets, nice workout facility.

Negatives: I was disappointed that there was a parking fee, but it was less than the other hotel at which I had stayed.

Reviewer: Not provided on Thu 21 Jul 2011 rated 10 out of 10.

When you entered the hotel it was a comforting feeling. The rooms was very nice and plenty of room in them.

Positives: I love the hotel. We loved our stay there.

Negatives: I do believe that the parking was a little to much.But there was no where else to park.

Reviewer: Not provided on Mon 09 May 2011 rated 10 out of 10.

Everything was great about the hotel. The hotel and staff were very classy. Had to pay $9 for parking, but thats not too bad to have your car safe. I paid $23 for parking in San Antonio.

Positives: Very friendly staff and very clean.

Negatives: Paid for parking, but not bad $9.

Reviewer: Not provided on Mon 09 May 2011 rated 6 out of 10.

This place would be ideal for business travelers except for one big disappointment: My breakfast delivery was late. I called twice to see if it was coming, and when it arrived, did not have time to eat.

Positives: Except for breakfast delivery (late) staff were efficient and helpful.

Negatives: My breakfast delivery was late. I called twice and when it arrived, did not have time to eat.

Reviewer: Not provided on Thu 18 Feb 2010 rated 10 out of 10.

This hotel was beautiful on the inside. Loved the elevators and the overall layout of everything. My husband and I would stay there again in a heartbeat.

Positives: Loved the indoor pool and whirlpool.

Negatives: Had to pay for parking.

Reviewer: Not provided on Tue 02 Feb 2010 rated 7 out of 10.

I am disappointed in the stay because when I stay in a motel internet and breakfast and parking is included.

Positives: Lobby is 4 star.

Negatives: Room was a 2.5 star.

Reviewer: Not provided on Sun 24 Jan 2010 rated 8 out of 10.

Comfortable, clean and very polite professional staff.

Positives: Staff.

Negatives: No king beds were available.

Reviewer: Not provided on Wed 18 Nov 2009 rated 8 out of 10.

We enjoyed the Renaissance and its attentiveness to the customers.

Positives: Appreciated the responsiveness of staff for questions.

Negatives: None.

Reviewer: Not provided on Wed 28 Jan 2009 rated 10 out of 10.

Nice hotel, very pretty and good location.

Positives: Very nice hot tub and indoor pool area.

Negatives: Parking location and cost.

Reviewer: Not provided on Wed 05 Nov 2008 rated 9 out of 10.

Good location, comfortable rooms, decent bar and<BR/>adequate workout facility.

Positives: Excellent staff.

Negatives: Restaurant food was only fair, but expensive.

Reviewer: Not provided on Mon 03 Nov 2008 rated 8 out of 10.

The hotel was nice and clean. The down side is I had to pay for parking and wireless which added about $20/night to the bill.

Positives: The public spaces were nicely done.

Negatives: Paid parking and internet.

Reviewer: Not provided on Fri 05 Sep 2008 rated 9 out of 10.

I was pleasantly surprised. The hotel was very nice.

Positives: Its beautifully decorated and clean. The staff was very friendly.

Negatives: The swimming pool is on the bottom floor not on a higher level.

Reviewer: Not provided on Mon 30 Jun 2008 rated 9 out of 10.

The female staff is absolutely unfriendly. The restaurant and bar are the pits. Slow and not very many items and buffet does not get refilled. Food is too expensive for what they give.

Positives: Friendly male front desk staff.

Negatives: Very unfriendly female front desk staff. The phone and computers were down from the evening till the next day I left.

Reviewer: Not provided on Wed 28 May 2008 rated 8 out of 10.

It was a very good hotel especially for the price.

Positives: Fitness room.

Negatives: Front desk staff.

Reviewer: Not provided on Sat 24 May 2008 rated 10 out of 10.

It is a very nice hotel with friendly staff. I certainly enjoyed the buffet breakfast in the morning.

Positives: Very clean and has an open feeling.

Negatives: Room is quite close to the elevator. People tend to continue on with their conversation, loudly.

Reviewer: Not provided on Sat 10 May 2008 rated 10 out of 10.

I was able to get a very nice room at a great price. After we arrived, we were accommodated with our request for adjoining rooms. They did want to put a hold on our credit card for incidentals, but we convinced them to let us pay for our parking up front with cash and then we had them turn all other services off. I had researched and was prepared for the paid parking. We self parked and avoided having to tip for valet. The parking is in a parking garage and is discounted for hotel guests. The most important thing to me is room cleanliness and this hotel exceeded my expectations. It's one of the few Ive stayed in where I didn't feel I had to be afraid to walk barefoot in the room or stand on a washcloth in the shower.

Positives: Very clean. Great location. Helpful staff.

Negatives: No vents in the bathrooms. No fridge or microwave in rooms. Paid parking.

Reviewer: Not provided on Wed 16 Apr 2008 rated 10 out of 10.

The decor in the lobby was beautiful, the atmosphere was great, and the beds were very comfortable and inviting.

Positives: The rooms and atmosphere was great.

Negatives: There was no smoking room in the hotel.

Reviewer: Not provided on Wed 16 Apr 2008 rated 6 out of 10.

Too loud. Could use more security to help keep patrons in order. Too many children allowed running loosely in the hallways at any hour.

Positives: Appearance.

Negatives: Location, parking.

Reviewer: Not provided on Tue 15 Apr 2008 rated 10 out of 10.

This hotel was very comfortable to stay in with an open environment and romantic atmosphere. The rooms were just like at home with a very non-hotel like bed.

Positives: The openness of the courtyard.

Negatives: The automatic huge tip in the restaurant breakfast bar.

Reviewer: Not provided on Fri 04 Apr 2008 rated 10 out of 10.

Excellent.

Positives: Clean beautiful, functional.

Negatives: I have to request a fridge.

Reviewer: Not provided on Tue 01 Apr 2008 rated 4 out of 10.

4 star accommodations set an expectation for me and it doesn't include art on the wall or the furniture. The rooms were comfortable, but all hotels are. Staff members were friendly - but seemed competitive to see who "gets the tip" both in the restaurant and the valet/bell) rather than customer satisfaction. Would I go back to this hotel - I would not. With amenities being a bonus - this hotel chose to nickel and dime me to death (or $10 me to death) for things I feel other hotels give to their customers as a "thank you" for choosing us reward. PS I received free internet from the City of Richardson, (because I was on the 10th floor) as opposed to the $10 per day fee from the hotel.

Positives: The view from the elevator and the decor of the hotel was nice.

Negatives: 1. No free internet 2. Parking garage far away 3. No refrigerator in room.

Reviewer: Not provided on Tue 19 Feb 2008 rated 9 out of 10.

This is a very attractive hotel with nicely appointed rooms. It seems most suited to the business traveler. I would not recommend it for families. Nice, adequately sized bathroom and comfortable bed. Horrible view (roof top with mechanical systems) from our room on the 2nd floor. The room was not as quiet as I had expected, as I could hear the plumbing from neighboring rooms, doors slamming, etc., Excellent staff.

Positives: Very attractive, helpful & friendly staff.

Negatives: Was a bit noisier than I expected.

Reviewer: Not provided on Mon 28 Jan 2008 rated 10 out of 10.

The accommodations that the Renaissance Hotel provided were beyond expectations. The staff was extremely friendly and helpful. Room service was second to none. I would recommend this hotel to anyone who would like to enjoy a stress free stay.

Positives: Excellent service, Excellent accommodations, friendly staff, beautiful layout.

Negatives: I was pleased with the hotel and had no complaints.

Reviewer: Not provided on Wed 10 Oct 2007 rated 10 out of 10.

Very clean and comfortable. I did not like that I felt that I was charged so many extras.

Positives: The bedding was wonderful.

Negatives: The cost for parking, the cost for internet service.