Hyatt Regency ( North )

Reviewer: Not provided on Mon 21 Feb 2011 rated 8 out of 10.

I would stay there again. For me, the only real negative is it took about 15 minutes to get the TV to work. The front desk said it sometimes gets unplugged and it took me awhile to figure which connection was the problem.

Positives: Clean and comfortable.

Negatives: TV was not working and they needed to change burned out light bulbs.

Reviewer: Not provided on Fri 22 Oct 2010 rated 10 out of 10.

A very comfortable room. Plenty of pillows and extra blanket was a nice plus.

Positives: There was a refrigerator in the room.

Negatives: Clerk stayed on his cell phone while I waited to check in.

Reviewer: Not provided on Thu 24 Jun 2010 rated 10 out of 10.

The rooms and bathrooms were very clean, and the staff was outstanding.

Positives: The staff was helpful and friendly all the time.

Negatives: Nothing.

Reviewer: Not provided on Sat 22 May 2010 rated 8 out of 10.

Very nice, clean, but front desk wasn't real friendly.

Positives: Clean.

Negatives: Not real and helpful at front desk.

Reviewer: Not provided on Fri 21 May 2010 rated 8 out of 10.

I would have been disappointed in it had I paid full price in that the hotel and rooms are ordinary. For me coffee in the room is important. I do not like the individual serving coffee makers. They give you one regular and one decaf though there are two guests in the room. They neglected to replenish it the second day, so had to leave a note asking for coffee the third day.

Positives: Location, cleanliness, quiet, convenient.

Negatives: Sign at restaurant says "Breakfast and lunch served till 2 pm". When we asked for breakfast at 1 pm, told stop serving breakfast at 10 am. Sign not accurate.

Reviewer: Not provided on Fri 19 Mar 2010 rated 8 out of 10.

Friendly staff and when they were not needed they were not around. Very well maintained and the operation flowed well. Did not have to ask for another room the room was satisfactory.

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Positives: Good Hospitality Personality in the staff.

Negatives: Pre billing me for any extras that were not used.

Reviewer: Not provided on Mon 22 Feb 2010 rated 8 out of 10.

The room was nice, but you pay a lot to stay here you shouldn't have to pay for parking and internet. They had guests that were loud till 3 AM and did nothing to take care of it.

Positives: Bed was comfortable.

Negatives: $9 for parking $14 for internet and loud guests.

Reviewer: Not provided on Wed 06 Jan 2010 rated 8 out of 10.

Overall, we (my husband and I) enjoyed our stay. The staff was very friendly and courteous. The rooms were neat and clean. However the food and movies were very expensive.

Positives: The staff was friendly.

Negatives: Turning off the street you could not make a u-turn and had to drive all the way down the street then back up to turn into the hotel.

Reviewer: Not provided on Fri 01 Jan 2010 rated 10 out of 10.

I went to this hotel for a short R&amp;R and I felt pampered the whole time with nothing that caused me any stress. It more than met my expectations.

Positives: All staff treated me like I was a VIP guest.

Negatives: A minor issue was lack of room to move around the bed.

Reviewer: Not provided on Wed 18 Nov 2009 rated 7 out of 10.

I would not stay at this hotel again because of the poor internet connection and the poor television reception. The HDTV had an analog signal, thus the poor picture quality.

Positives: Nice upscale hotel. Great location for my needs.

Negatives: The internet access was limited and slow. The HDTV had analog signal. Poor television reception.

Reviewer: Not provided on Tue 27 Oct 2009 rated 7 out of 10.

Good size rooms and comfortable bed/pillows; coffee in room was good but not enough packets of creamer/sugar. Only enough for 1 cup even though two coffees could be made. Staff was friendly but very surprised the dishes from another room remained outside in hall even after cleaning crew came after my 1st days stay and still was not picked up after mentioning to front desk hours later the second day.

Positives: Location was convenient for my needs.

Negatives: Dishes of someone else outside room for 2 days.

Reviewer: Not provided on Fri 23 Oct 2009 rated 10 out of 10.

Nice Room. Good Service. Clean!!

Positives: Great Customer Service.

Negatives: OU Fans There.

Reviewer: Not provided on Thu 22 Oct 2009 rated 9 out of 10.

Overall a great experience, nice staff and fairly clean overall. Rooms clean, conference halls and space a mess - likely from party but left for a while. Easy access to highways.

Positives: Easy access to highways.

Negatives: Felt like staff was barely keeping up with full hotel.

Reviewer: Not provided on Wed 21 Oct 2009 rated 9 out of 10.

Overall excellent. One room did not have a refrigator and the absence of a dining facility on Friday evening was disappointing.

Positives: Excellent price for the hotel.

Negatives: No dining facility Friday evening.

Reviewer: Not provided on Tue 06 Oct 2009 rated 8 out of 10.

Exactly what I expected.

Positives: Modern decor.

Negatives: Non HD television programming.

Reviewer: Not provided on Thu 01 Oct 2009 rated 10 out of 10.

I will stay again.

Positives: Very snazzy! The staff was very friendly. The hotel is cozy too!

Negatives: My room smelled like cigarette smoke I had to switch. Though the hotel has a non smoking policy throughout.

Reviewer: Not provided on Fri 18 Sep 2009 rated 9 out of 10.

I enjoyed my stay very much, as the hotel exceeded my expectations. The rooms are a bit small, but for the price I paid. I think it's fair. Very clean. Free Wi-Fi for one day. Service is excellent. The airline misplaced my luggage and the lady at the front desk immediately provided me with a bunch of toiletries. Had trouble signing into the Wi-Fi and the lady on the phone helped me quickly and efficiently. Ordered room service, and the gentleman was friendly and gave us good suggestions of places to go in the area. Would definitely stay here again.

Positives: The service was very polite, quick, and obliging. Loved the free Internet for a day!

Negatives: Small showers.

Reviewer: Not provided on Wed 09 Sep 2009 rated 8 out of 10.

It was a very nice hotel and the rooms were quiet, we did not hear anything outside of our room.

Positives: It was beautiful!

Negatives: The swimming pool water smelled like sulphur and tasted awful.

Reviewer: Not provided on Mon 10 Aug 2009 rated 4 out of 10.

Hotel, nice. We were treated like we were the bargain payers, We were reminded that our room did not include breakfast. Our room was situated near the top of the hotel with no other guests that we could tell staying on the same floor. We felt isolated, except for the very noisy supply closet (room) adjacent to our room. I would have felt unsure of my safety if I were there alone.

Positives: Good location and beautiful lobby.

Negatives: Our room was located adjacent to a busy supplies room.