Courtyard

Reviewer: Not provided on Mon 07 Feb 2011 rated 10 out of 10.

I have stayed at this hotel before. I have been happy with the stay both times. I think that the rooms are always clean, they have nice large TV's in every room. The hotel is very close to the shops at legacy which has some great places to eat and shop. The only negative about the hotel is the restaurant. I travel with a 4-year-old so it would be nice if the restaurant was more reasonably priced. Normally with 3 star hotels your breakfast is included in some way, but not here.

Positives: Close to great shopping and eating on Legacy.

Negatives: Somewhat hard to get to, the location could be better.

Reviewer: Not provided on Wed 17 Nov 2010 rated 1 out of 10.

The hotel is a little tired and needs to be refreshed. The a/c was noisy when turning on and off and kept us up at night. The room was small with no fridge or microwave. Housekeeping did not leave fresh towels. There was a strong sewer smell the second night. The dead bolt did not work properly. There was a lot of loud banging near the room the first night which kept us awake.

Positives: Location

Negatives: Small rooms, no fridge or microwave, noisy a/c, dead bolt did not work properly..

Reviewer: Not provided on Wed 17 Nov 2010 rated 1 out of 10.

It was terrible. Rooms are small/tiny. Rooms are very tired. The rooms need updating. I mean can't you put up fake art? Our sink had cracks in it. Really? It was so noisy. There needs to be an AC fan that can drown out the freeway traffic noise. I will never stay here.

Positives: Nothing.

Negatives: Nothing. I will never stay here again.

Reviewer: Not provided on Tue 09 Nov 2010 rated 7 out of 10.

The hotel was clean. The location was in a decent area that was close to the shops at legacy and the Frisco Mall. The only complaint I really have is that they didn't offer any kind of complimentary breakfast like most hotels in this price range. I think that this is a nice hotel overall.

Positives: I thought the location was in a good area.

Negatives: They didn't offer any kind of complimentary breakfast like most hotels in this range.

Reviewer: Not provided on Thu 14 Oct 2010 rated 7 out of 10.

This hotel served a purpose as a place to sleep. It was not a place to enjoy the facilities. The staff was very polite and helpful. I was able to get a later checkout which was greatly appreciated.

Positives: The internet stations in the lobby were helpful and the staff was very polite.

Negatives: The room was rather blah and the wireless internet did not regularly work.

Reviewer: Not provided on Wed 24 Jun 2009 rated 7 out of 10.

It was a good experience, especially for the money. The room furnishings were a little outdated. My only problem was that we left our swim suits in the room. I would probably not stay here again after speaking with this representative.

Positives: The pool and hot tub were nice and clean.

Negatives: Furnishings seemed outdated.

Reviewer: Not provided on Thu 20 Nov 2008 rated 9 out of 10.

Rooms are a bit small. Bed was VERY comfortable and the pillows were GREAT! I would have liked to have had a refrigerator and microwave as we were there 3 days. I would stay there again but some of the other hotels around the Plano area have larger rooms and more amenities for the same cost.

Positives: I liked the breakfast buffet and the service.

Negatives: The towels were

Reviewer: Not provided on Wed 03 Sep 2008 rated 8 out of 10.

I liked the hotel, they were very accommodating. Also the breakfast, although high priced, was delicious. Overall, I would recommend this hotel to all friends visiting the Plano area.

Positives: Beds were comfortable, spacious rooms, good food and workout facility, great location.

Negatives: Under the bed we found evidence that they hadn't cleaned thoroughly.

Reviewer: Not provided on Wed 20 Aug 2008 rated 7 out of 10.

The hotel was fine.

Positives: The location was great for what I was doing. Concert at Pizza Hut Park.

Negatives: I was expecting two queen beds. Got one King.

Reviewer: Not provided on Thu 14 Aug 2008 rated 8 out of 10.

Nice standard hotel. Large, comfortable beds. Free internet and coffee/juice bar in the common area 24/7. Bathroom sink nook is tiny. No room for almost anything to sit on counter around the sink. Overall though, a nice place for a reasonable price.

Positives: Large, comfortable room.

Negatives: Bathroom nook is tiny, really no counter space at all.

Reviewer: Not provided on Sat 09 Aug 2008 rated 10 out of 10.

Very friendly helpful staff. Very pleasant accommodations, classic look of Marriott courtyards. I would recommend it to friends and family.

Positives: The quality I have come to expect from Marriott Courtyard.

Negatives: The rooms are a little small.

Reviewer: Not provided on Tue 29 Jul 2008 rated 10 out of 10.

After my visit, the hotel posted 4 unknown charges which have been held for at least two days and they now tell me maybe 3-5 business more days prior to their removal. Makes no logical sense whatsoever and thus- I could not recommend this hotel although my stay was perfect.

Positives: Cleanliness.

Negatives: Incompetent accountant.

Reviewer: Not provided on Wed 16 Jul 2008 rated 9 out of 10.

Very good - would stay again and recommend to others.

Positives: Lemonade in the lobby, fold out couch, and breakfast buffet.

Negatives: Could not add a rollaway bed or get two beds.

Reviewer: Not provided on Wed 09 Jul 2008 rated 9 out of 10.

We stayed here three nights. We swam in the pool two of the three afternoons, and they had noodles out for use in the pool, which was great. We also appreciated the pink lemonade and water with orange slices available in the lobby. The rooms were more spacious than the only other courtyard we've stayed in. The man at the desk got a little turned around directing me to a Wells Fargo bank, but he put me in the neighborhood, and it was close enough. Our last night there, I went to adjust the thermostat up by one degree. The next morning, it was 79 degrees in our room (the thermostat was set at 73) and when they sent somebody up he very ungraciously told me I had turned on the heat! Overall our stay was great, and we would not hesitate to stay there again. I would just be sure to call the desk sooner in case the air conditioning wasn't functioning!

Positives: The rooms were very spacious.

Negatives: I was raising the thermostat on the air conditioning by one degree and the heat came on!

Reviewer: Not provided on Tue 13 May 2008 rated 8 out of 10.

The hotel was clean, convenient, and had an excellent breakfast. I felt very safe, too.

Positives: Convenient.

Negatives: I don't have a problem.

Reviewer: Not provided on Thu 13 Mar 2008 rated 8 out of 10.

Overall, a pleasant hotel. Clean. Friendly staff.

Positives: Friendly Staff. Public PCs in the lobby. Clean. Smelt good.

Negatives: Broken glass in parking area may have indicated a car was broken into.

Reviewer: Not provided on Tue 11 Mar 2008 rated 3 out of 10.

Room was clean, but the thermostat was not at all accurate, the AC was loud, the bed was not comfortable and the staff was unable to accommodate a request such as "I would like a room with TWO beds, please".

Positives: It was pretty clean.

Negatives: Lack of appropriate training for staff.

Reviewer: Not provided on Thu 06 Mar 2008 rated 7 out of 10.

Nice hotel, staff was very good. The address is wrong.

Positives: Location is the only down fall.

Negatives: Location.

Reviewer: Not provided on Thu 28 Feb 2008 rated 7 out of 10.

Enjoyed the workout room and hot-tub; nice room.

Positives: Great location; near Shops at Legacy.

Negatives: Plumbing issue/smell in hallway; thank goodness not in room.

Reviewer: Not provided on Wed 06 Feb 2008 rated 9 out of 10.

I had a wonderful experience at this hotel. Everything was as good, if not better than expected. The hotel was neat, clean, new, great beds, nice layout, nice pool. Everything was great! Except for the desk clerk on check-out, he was confused and gave me a bill. I called later and a manager apologized and had the charge removed.

Positives: This hotel was neat, clean had a good location and seemed new.

Negatives: The desk clerk was confused about my bill and confused me even more.

Reviewer: Not provided on Tue 18 Dec 2007 rated 10 out of 10.

This hotel was super clean. The beds were very comfortable. I would highly recommend.

Positives: This hotel was super clean.

Negatives: It did not have a complimentary breakfast.

Reviewer: Not provided on Thu 06 Dec 2007 rated 8 out of 10.

Didn't like that they didn't offer any free breakfast. But other than that and the trash in the night stand drawers it was a very nice stay for the price you were able to get us.

Positives: Quiet and peaceful.

Negatives: Trash in night stand drawers. Even second day they didn't remove it. Lots of trash.

Reviewer: Not provided on Tue 06 Nov 2007 rated 10 out of 10.

Very nice convenient hotel.

Positives: Friendly staff, cleanliness, location.

Negatives: No continental breakfast.