Travelodge
Ozona, Texas
Travelodge is a hotel located in Ozona.
The Travelodge Ozona is located in a nice quiet environment, featuring clean and comfortable rooms. AAA 2 Diamond Rating. The Hotel offers hi-speed internet access and Full Continental Breakfast. 32 inch HD TV in all rooms, in-room safes and single serve coffee makers, microwaves, fridges and pillowtop mattresses. Coffee is available in the lobby 24 hrs. Handicapped rooms are available. We also accept pets. Dogs and Cats only.
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Travelodge reviews
Rated 1 out of 10 with 1 review
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Reviewer: Not provided on Tue 23 Jun 2009 rated 1 out of 10.
I booked a non-smoking, 2-queen-bed room. And I was told I would also receive a roll away bed, possibly for a small fee (which was fine). When I called the hotel directly, the lady was incredibly rude. I think this was partially due to a difference in language fluency. She was easily frustrated that I could not understand her, and proceeded to yell. As if that would help me understand her. I tried to tell her three things: that my party would be arriving for a very late check in, that I needed a first floor room for my disabled mother, and that I wanted to confirm the roll away bed. She told me that she only had upstairs units left. I asked three different times, in three different ways. When we arrived (at 4 am), lady on staff (same voice as over the phone) charged price of stay to my card without giving me an itemized receipt - she just gave me a piece of paper showing a flat charge. When asked the price breakdown, she told me it was the tax/fees. I informed her how I had booked the room and the rate I had been quoted, and she flat out refused to honor the rate. Again, she was quite rude. Then we got to the room. No roll away bed! I went back to the counter, and she said she only had two and they had already been checked out. I had to pay for a second (smoking!) room to sleep my full group! Simply unacceptable! To top things all off, we saw two cockroaches and a rat! I will never stay here again.
Positives: None to tell.
Negatives: Too much to ever stay here again.
Amenities
24-hour front desk. Accessible facilities. Accessible parking. Adjoining rooms. Adjoining rooms. Air conditioning. Air conditioning. Alarm clock. Bus parking. Closets in room. Coffee/Tea maker. Coin operated laundry. Complimentary continental breakfast. Complimentary in-room coffee or tea. Cribs. Desk with lamp. Exterior corridors. Family/oversized room. Free local calls. High speed internet access. High speed internet access for laptop in public areas. High speed internet connection. Ice machine. Internet services. Ironing board. Ironing board. Meeting rooms. Microwave. Motorcycle parking. Non-smoking rooms (generic). Outdoor parking. Parking. Pets allowed. Photocopy center. Remote control television. Rollaway bed. Safe. Safe deposit box. Security. Truck parking. Vending machines. Wakeup service. Wireless internet connection in public areas.
Location details / directions
Business district, Expressway
Any prices displayed for Travelodge should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.