Grand Casa Real Hotel

Reviewer: Not provided on Thu 21 Feb 2008 rated 4 out of 10.

The pancakes were raw so new ones were brought out and those were raw also. I have had better continental breakfast than what Holiday Inn provided The beds were very uncomfortable and seemed to be as old as the hotel. The heater to the pool was broken which was a huge disappointment to my kids. The only thing my family enjoyed about our stay was the pillows.

Positives: I liked the pillows.

Negatives: The beds were very uncomfortable, "dipping".

Reviewer: Not provided on Tue 19 Feb 2008 rated 9 out of 10.

Very clean, good breakfast,great location.

Positives: Great location next to the highway, big parking lot, nice cool air. teasty food.

Negatives: They didn't have my smokig double room available, I had the non-smoking room even that i had a reservation.

Reviewer: Not provided on Mon 21 Jan 2008 rated 2 out of 10.

Don't stay here until they upgrade the hotel and fix the lighting situation, the fitness room, the hot tub, etc.

Positives: The staff was friendly.

Negatives: Very dark. Very old. Creepy.

Reviewer: Not provided on Tue 01 Jan 2008 rated 9 out of 10.

I think that need a remodeling overlook all the hotel. It comfortable but it is staying behind.

Positives: Good location for purchase purpose.

Negatives: The room mates didn't do the service work well.

Reviewer: Not provided on Mon 10 Dec 2007 rated 4 out of 10.

While clean, it was very dated.

Positives: Location.

Negatives: Old, needs much updating.

Reviewer: Not provided on Wed 10 Oct 2007 rated 1 out of 10.

The breakfast bar only had juice to purchase, only donuts for pastry items, dirty carpet in the hallway to the breakfast area with the smell of mold from the plants and soil.

Positives: The staff let us change rooms because our 1st floor room had a very heavy mold smell that was making my allegories flair up and gave me a headache.

Negatives: They only gave me a double size bed and the mold smell in the room was unacceptable.

Reviewer: Not provided on Sat 01 Sep 2007 rated 1 out of 10.

I had a poor experience with this hotel. The hotel's attention to cleanliness is lacking. After sleeping there one night, I felt like I had been bitten by bed mites. I thought I had purchased a 3-star hotel, but it was a 1 star at best. I would never recommend the Holiday Inn to anyone.

Positives: Breakfast that is all.

Negatives: Dirty, lack of cleanliness.

Reviewer: Not provided on Mon 13 Aug 2007 rated 2 out of 10.

Instead I get there and my room was definitely not what was stated on the summary of this hotel. Granted the amenities were there, but the aura of the place was far from a 3 star.

Positives: Free breakfast and they provided the internet.

Negatives: The room was awful and the towels looked dirty.

Reviewer: Not provided on Sat 04 Aug 2007 rated 1 out of 10.

The only thing renovated seemed to be the front exterior. Few of the amenities were in service. Vending machines and ice machines did not work. The wireless internet failed often. The interior was dirty and trashed laid on tables for hours before being cleaned up. I would not return, nor would I recommend anyone to stay there.

Positives: Location.

Negatives: Wireless down, pools dirty, hot tub not working, no ice machines, loud music, poor plumbing.

Reviewer: Not provided on Sat 04 Aug 2007 rated 2 out of 10.

These people should drop the Holiday Inn name, as it does not live up to that level of service or comfort.

Positives: Location. That's it.

Negatives: Green pool, internet didn't work, ice machines broke and restaurant was defunct.

Reviewer: Not provided on Fri 03 Aug 2007 rated 3 out of 10.

Hotel is old, needs a lot of renovations. The room was dusty, and there was dirt built up in corners. It smelled moldy. The wireless internet did not work. Breakfast cook was rude.

Positives: The front desk people were nice.

Negatives: This hotel is very rundown and we saw a water hose filling the pool and water was everywhere, dangerous.

Reviewer: Not provided on Thu 21 Jun 2007 rated 5 out of 10.

Lousy breakfast, no elevators, unfriendly receptionist.

Positives: Indoor pool.

Negatives: Not enough space for all.

Reviewer: Not provided on Sun 03 Jun 2007 rated 1 out of 10.

This is a very old hotel. Should not meet a 2.5 star on your site. Site said newly re molded. Far from it. Had to switch rooms 3 times to find a room that had an Air conditioner that worked properly. Disappointed.

Positives: Did not like anything.

Negatives: Old. Switched rooms 3 times.

Reviewer: Not provided on Sun 20 May 2007 rated 1 out of 10.

This was by far the worst experience I have had in my life. This property needs to be totally knocked down and re-built. I could go on and on about how every experience was bad here but I will just keep it to a short essay and tell you please save yourself and do not stay here! Had two nights paid for and I left after one.

Positives: Really nothing, and horrible experience.

Negatives: Pool was green and dirty, broken lawn chairs, toilet in room broken, room next to mine did not even have a lock on the door or handle.

Reviewer: Not provided on Mon 30 Apr 2007 rated 1 out of 10.

The room they gave me had a single bed! The room was smaller than rooms you find in N.Y. The rooms are facing an indoor pool and the ac went wifi in all the fumes. The ac sounds like a helicopter in the room. Could not get any sleep all night. I had to change hotels the next day. Try the residence in next door.

Positives: Good coffee.

Negatives: This place smells, especially with chlorine.

Reviewer: Not provided on Sun 22 Apr 2007 rated 6 out of 10.

Not a 3 star hotel. Person next to me checked out due to bugs in room!

Positives: Location.

Negatives: Room was very plain and didn't appear to clean.

Reviewer: Not provided on Thu 12 Apr 2007 rated 6 out of 10.

The staff was great and the rooms clean, but it is an older hotel and would have liked to have known that prior to the trip.

Positives: The employees were helpful and pleasant.

Negatives: It did not look anything like the pictures on the internet. Felt disappointed in the accommodations.

Reviewer: Not provided on Wed 06 Sep 2006 rated 9 out of 10.

The hotel is in a great location. Both pools are great.

Positives: The lobby was beautiful and enjoyed the pool.

Negatives: Breakfast was cold and waiters too busy.

Reviewer: Not provided on Sun 06 Aug 2006 rated 9 out of 10.

Clean, Friendly, and Priced right.

Positives: Breakfast, location, price.

Negatives: Rooms could use a little updating.

Reviewer: Not provided on Tue 20 Jun 2006 rated 3 out of 10.

Other than the roaches it was wonderful.

Positives: Hotel service.

Negatives: My room was infested with cockroaches.