Days Inn

Reviewer: Not provided on Tue 24 Mar 2009 rated 10 out of 10.

I was very grateful to the lady who worked the counter. She was very helpful and friendly. The room itself was excellent. The shower was good but the water kept getting cold then hot then cold then hot. The pool area was very nice and I enjoyed the hot tub while my kiddos enjoyed the pool.

Positives: Room was very spacious.

Negatives: The beds were not very comfortable and the whole place smelled like the Middle East.

Reviewer: Not provided on Sun 27 Apr 2008 rated 1 out of 10.

When we originally checked into this room, every thing was fine. Later, someone was trying to enter our room. My husband opened the door and a couple stated that the hotel had rented them the room that we were in. They left and said they would go to the office to get another room. We left to go eat supper, returned, and tried to get into our room. A young child opened the door and my husband could see her father just inside the room. My husband asked this man why they were in our room and he stated that the hotel rented him this room. My husband asked him where our belongings were and he stated that he did not know that the room did not have anything in it when they entered. My husband went to the office and demanded where our belongings were. The desk clerk stated that they had given us the wrong room and had moved our belongings to another room. My husband told the clerk that nothing better be missing. She stated that we could have our money back, which would have been great, but there was not another hotel room available in this town. We were trying to find a room in Fredricksburg and had to go as far as this hotel in Kerrville just to find a room. We went to the room they gave us and as far as we could tell, all of our belongings were there. The very next morning though, we got up to get our showers. I let the water run for 5 minutes and still did not have hot water. My husband called the front desk and was told to "Allow the water to run for 15 or 20 minutes to get warm". How ridiculous is that? Anyway, I did allow it to run for 30 minutes and never even got warm water. So I hurriedly took a shower, my husband then took a cold shower, and then my young daughter took a cold shower. Never with the slight chance of it getting warm. And how earth friendly is it if all of the rooms have to run tho water for "15 to 20 minutes" to allow it to get warm. The stay here was absolutely horrible and put a great distress on our trip.

Positives: Location.

Negatives: Moved our belongings to another room without our knowledge or authority.

Reviewer: Not provided on Wed 27 Feb 2008 rated 10 out of 10.

Good deal for the price; very friendly & helpful staff.

Positives: Coffee maker in the room.

Negatives: Breakfast items must stay in dining room.

Reviewer: Not provided on Sat 24 Nov 2007 rated 8 out of 10.

Overall, our experience was very good. We will be back next year.

Positives: Hotel staff was very kind.

Negatives: Hotel room carpet was dirty.

Reviewer: Not provided on Wed 07 Nov 2007 rated 3 out of 10.

We use to really like this place but now they have put some kind of plastic under the sheets to protect the bed and I burned up and spent the night in a pool of my own sweat! Really a poor night's sleep now, too bad. Prime location, ok price, poor sleep. Never again!

Positives: We like the price and location.

Negatives: Plastic sheets!

Reviewer: Not provided on Sun 21 Oct 2007 rated 7 out of 10.

Staff was friendly, helpful, room clean, longer breakfast hours. However, motel quality not hotel, old bedding, furniture.

Positives: Room smelled good, late breakfast hours.

Negatives: Old, motel like.

Reviewer: Not provided on Sat 22 Sep 2007 rated 5 out of 10.

Booking said we would get hotshot and we did not get either one! Desk made no effort to correct.

Positives: Convenient, clean.

Negatives: Did not get what was stated upon booking.

Reviewer: Not provided on Tue 11 Sep 2007 rated 10 out of 10.

Excellent location, easy in, easy out. Did not eat breakfast there, had to be elsewhere, but it is a super excellent place to stay.

Positives: Comfortable bed, roomy room, super clean.

Negatives: When going on line I always end up with upstairs room. It is ok for 1 night stay but I have a problem with stairs.

Reviewer: Not provided on Thu 19 Jul 2007 rated 8 out of 10.

I had a nice stay here. The room, and more importantly, the bed linens, was clean. The swimming pool was great for children and adults. However, the bed was very hard and the pillows were lacking in the fluffiness department. Staff was very friendly but sometimes hard to understand. Overall though, nice stay and I will probably be returning in the future.

Positives: Rooms were nice and swimming pool was great.

Negatives: Bed was very hard, not too comfortable.

Reviewer: Not provided on Tue 26 Jun 2007 rated 7 out of 10.

For the money this was a nice hotel to stay at. I would stay there again.

Positives: Clean, quiet and convenient.

Negatives: The bed was very hard.

Reviewer: Not provided on Thu 16 Nov 2006 rated 6 out of 10.

Overall clean and staff helpful. However, since we expected the hotel to be the newest in Kerrville, and it was not a new hotel, we were disappointed in our expectations not being met.

Positives: Convenient location.

Negatives: False statement in advertising. Stated that it was newest in Kerrville.