Best Western Irving Inn & Suites At Dfw Airport

Reviewer: Not provided on Mon 19 Sep 2011 rated 10 out of 10.

I'd recommend highly very clean, good location, breakfast was above average.

Positives: Clean big rooms.

Negatives: Colours of decor outdated.

Reviewer: Not provided on Wed 07 Sep 2011 rated 9 out of 10.

The staff was friendly. The rooms were clean and the beds were very comfortable. We felt very safe. One of our kids actually left the door open to our room when we left for dinner. To our amazement our room was totally undisturbed.

Positives: It was clean and safe. The breakfast was good. It was a great value.

Negatives: The hot tub was overly chlorinated and needed the leaves cleaned out of it.

Reviewer: Not provided on Sun 10 Jul 2011 rated 1 out of 10.

I would tell anyone to stay away from this place its nothing but a rat hole no tell motel full of low life trash.

Positives: Nothing

Negatives: The staff were rude, there a dozen or so illegal aliens standing around making lewd remarks to my 16 yr old.

Reviewer: Not provided on Thu 14 Apr 2011 rated 9 out of 10.

The Best Western was exactly what I expected. Additional towels were available when needed, the room was clean, the bed was very comfortable, it was equipped with a clean fridge and microwave. I enjoyed my stay.

Positives: The clean room, the location, the lobby was beautiful, the great breakfast, and the nice atmosphere of the guest staying there.

Negatives: Nothing.

Reviewer: Not provided on Fri 17 Sep 2010 rated 2 out of 10.

Dirty! Carpets were dirty leaving your feet black. Ground floor rooms near the pool smelled awful. It took four rooms to find one that didn't smell like mildew. Mattresses were cheap and need replacing. This place was worse than a per hour motel in Vegas. Wireless Internet was awful too.

Positives: Close to airport.

Negatives: Dirty and poorly maintained.

Reviewer: Not provided on Mon 03 Dec 2007 rated 10 out of 10.

Clean and accommodating room, courteous staff, and free shuttle service to DFW and local area (2 mile radius).

Positives: Courteous staff and free airport shuttle service.

Negatives: No complaints.

Reviewer: Not provided on Thu 17 May 2007 rated 5 out of 10.

Nice people, old hotel.

Positives: Location.

Negatives: Poor smell, it smelled old.

Reviewer: Not provided on Tue 22 Aug 2006 rated 10 out of 10.

Great value and saved us over $100 with the free 1 week parking, free shuttle to DFW and back to hotel.

Positives: Free shuttle to DFW and free 1 week parking.

Negatives: Hot tub jet not working.

Reviewer: Not provided on Sun 06 Aug 2006 rated 10 out of 10.

Very friendly and helpful staff.

Positives: My cab driver brought me to the wrong Best Western and a shuttle from the proper hotel came and picked me up.

Negatives: Continental breakfast started at 6 am and I had to leave at 5 am

Reviewer: Not provided on Tue 21 Mar 2006 rated 7 out of 10.

Even though I flew into Love Field, the Hotel worked for my plans that I had over in Las Colinas. If you fly into DFW it is a real convenient Hotel.

Positives: It fit my needs for this certain trip.

Negatives: The maid knocking on the door at 9:00AM.

Reviewer: Not provided on Thu 24 Nov 2005 rated 7 out of 10.

we had a good time in irving lots of shopping around, used the internet for directions to all the places we went to, dallas, fort worth, both were 15min away from hotel. The staff was great at this hotel very friendly and helpfull when we had questions about the local shopping and dinning. The hotel had a nice breakfast in the moring.

Positives: hotel staff was very friendly, they helped out to anything we asked for.

Negatives: they need new bed mattress, newer linen.

Reviewer: Not provided on Thu 17 Nov 2005 rated 8 out of 10.

Friendly free shuttle to airport. Can leave vehicle at the motel while on trip. Nothing fancy, pretty plain no high speed internet in rooms.

Positives: Employees were friendly. Offered free parking while away and a shuttle to the airport.

Negatives: N/A

Reviewer: Not provided on Sat 29 Oct 2005 rated 1 out of 10.

TERRIBLE PLACE. This is NOT a 2-1/2 star hotel, more like 1+ stars. Doors were jammed and would not unlock, or doors would not close properly, rooms face the dumpster of fast food places next door, rodents, room dirty, bath fixtures broken, Refrigerator not working and disgustingly moldy, POOR Internet service slower than dial up.

Positives: Nothing.

Negatives: Dirty, broken equipment, doors that wouldn't lock, POOR Internet service.

Reviewer: Not provided on Wed 19 Oct 2005 rated 3 out of 10.

I would not recommend this hotel. The room that I stayed in with my family was well below average. The mattresses were VERY low quality and the bed frame was screwed up so that the box springs would not stay still. The weather stripping around the entry door was gone and you could see daylight around the door facing when the door was closed. The water pressure is lousy. This hotel is also a outside entry hotel, which I feel is a security problem especially with small children. The pool was dirty and looked like it had been a long time since it was cleaned. The breakfast was good and the desk staff was polite. Another "complaint" is that while the hotel did offer a shuttle to and from the airport, there was no shuttle running to the Cowboys game, which is the reason we went to Dallas. Every hotel that I have stayed at previously when going to Dallas for a cowboys game offered a shuttle that literally drops you off in front of the stadium. No such luck here.

Positives: Close to retail outlets and restaurants.

Negatives: Outside entry, pool was not clean, could see light around entry door to outside, poorly lit.

Reviewer: Not provided on Mon 10 Oct 2005 rated 9 out of 10.

Not a great location unless you want that specific area. Driving around is difficult because of the confusing roadways. Not much to do in area. Hotel is plain but in very good condition. Business center was not available at the time I was there because of theft.

Positives: Bed was big and contained a couch and coffee table.

Negatives: Staff could have been friendlier.

Reviewer: Not provided on Tue 04 Oct 2005 rated 1 out of 10.

This hotel is a dump. I left after two hours as the electricity in the entire hotel was out and the rooms were dirty and in poor condition. I left this hotel and checked in elsewhere for the two nights. Cases such as this should result in a full refund to customers.

Positives: This was the worst reserved hotel ever.

Negatives: No electricity and the room was stinky. Left without staying.

Reviewer: Not provided on Thu 25 Aug 2005 rated 8 out of 10.

The hotel was nice and the room was a suite, so there was a couch & coffee table area, so there was somewhere to lounge rather than just the bed. Unfortunately, the sheets on the bed were rough, low cotton content, so they were uncomfortable to sleep in. We did enjoy having some cereal and oatmeal with juice and coffee provided in the morning by the hotel.

Positives: Free Continental Breakfast, Nice Courtyard, Nice Room

Negatives: Low Water Pressure, Rough & Cheap Sheets w/ Hard Bed

Reviewer: Not provided on Tue 09 Aug 2005 rated 2 out of 10.

When we arrived in our room, the room smelled of strong disinfectant or something. We went swimming in their pool and there were two Guys drinking right outside the pool area. They threw away probably 5 beer bottles, just while we were there in the pool. Someone banged on our door in the evening and scared us. He must have had the wrong room, but it scared us anyway. There were two crickets singing most of the night.

Positives: The staff were kind, it was close to my destination.

Negatives: It smelled of strong cleaning supplies. A person banged on our door that evening. My daughter & I didn't feel very safe.

Reviewer: Not provided on Tue 26 Jul 2005 rated 2 out of 10.

This hotel was unprofessional, dirty, and down right rude. Our room was not ready when we arrived at 8:00 pm and not finished being cleaned until after 9:00. We left and had a late dinner and when we got back around 9:30 they were out of linens for the fold down bed. The gentlman working was rude and offered no help or empathy with our situation.I was more than dissatisfied with the experience.

Positives: Price

Negatives: Totally Unprofessional. Room wasn't ready until 9 pm and didn't have sheets and pillows for fold out couch.

Reviewer: Not provided on Tue 21 Jun 2005 rated 3 out of 10.

Although the bed was comfortable, its a long walk from anywhere to the ice machine and there are no elevators and the stairs are steep. It's not in the best of neighborhoods unless you want a tattoo or massage. The pool was not heated but the green water in the hot tub was. They seem to have a shortage on towels and the upkeep of rooms is not up to par. If you know exactly where it is , its easy to find. If not you can do a lot of driving around in circles.

Positives: Easy access on and off Hwy 183 if you knew where it was.

Negatives: No elevators, shortage of towls, bathroom fixtures falling off walls

Reviewer: Not provided on Thu 28 Apr 2005 rated 10 out of 10.

Great would stay there again for the price we paid

Positives: Clean,spacious and close to event we were going to see

Negatives: It wasn't the Embassey Suites tht we have stayed at before