Omni Mandalay Hotel

Reviewer: Not provided on Wed 31 Aug 2011 rated 1 out of 10.

The hotel was nice the pool area was not very nice no flowers I know it has been hot, but the area didn't look like you wanted to be there relaxing, the stuff were nice!

Positives: Nice looking hotel the stuff was very nice!

Negatives: The toilet broke water was coming out all over after the fixed it they left the wet towels in the bath tub could not take shower.

Reviewer: Not provided on Sat 20 Aug 2011 rated 10 out of 10.

It definitely met my expectations. Very nice, friendly staff and convenient location.

Positives: Very nice enviornment.

Negatives: Not really anything.

Reviewer: Not provided on Mon 01 Aug 2011 rated 8 out of 10.

The hotel was very elegant, and the staff was extremely polite and helpful. My only complaint was that we ended up in a smoking room. I know that this is a risk you run when you book through a 3rd party site. The staff tried to switch it for us but couldn't due to the fact that they were very booked. They did give us a suite which was still on the smoking floor. They thought because of it's corner location we might endure less smoke. Overall, a wonderful stay.

Positives: The hotel had an elegant feel, and the staff was extremely helpful.

Negatives: We ended up with a smoking room. I know this is a risk. Hotel tried to change it, but couldn't. Upgraded us to a suite.

Reviewer: Not provided on Mon 14 Mar 2011 rated 9 out of 10.

I really liked the place. I usually have difficulty getting enough rest, but my stay was quite peaceful.

Positives: The location was great. It was a quiet place to stay - very important to me.

Negatives: Cost of breakfast.

Reviewer: Not provided on Tue 22 Feb 2011 rated 10 out of 10.

Perfect for business travelers. Free parking. Helpful staff. Clean. Quick access to highways. There is a wonderful (albeit pricey) restaurant in the hotel. Plus there are other more casual restaurants within walking distance.

Positives: Outstanding service, rooms, restaurants, and facilities. And parking is free!

Negatives: I wish the exercise room had barbells.

Reviewer: Not provided on Fri 10 Sep 2010 rated 10 out of 10.

Enjoyed our stay very much! Young children enjoyed the playground, we enjoyed strolling around the lake and common areas. Nearby dining was great. Overall - a wonderful experience.

Positives: Rooms were huge, very relaxing atmosphere.

Negatives: Restaurants too pricey.

Reviewer: Not provided on Tue 31 Aug 2010 rated 9 out of 10.

Great hotel. Wonderful staff!

Positives: Great service!

Negatives: Pancakes

Reviewer: Not provided on Tue 17 Aug 2010 rated 10 out of 10.

Wonderful staff, beautiful room and more like a suite. We loved it!

Positives: The elegance.

Negatives: Nothing.

Reviewer: Not provided on Tue 29 Jun 2010 rated 10 out of 10.

I would recommend this hotel to everyone. The workout facility was amazing, and the entire hotel was beautiful.

Positives: Beautiful.

Negatives: Location.

Reviewer: Not provided on Thu 21 Jan 2010 rated 5 out of 10.

This hotel is only suitable for the rich and famous. They charged ridiculous prices for every little thing from the $10 WiFi to the $4.00/cup of coffee. The location is tucked far away from the main attractions and restaurants in Dallas. I would not recommend this hotel unless you have money to burn!

Positives: The view was good.

Negatives: They nickeled and dimmed for every little thing. They even charged for internet!

Reviewer: Not provided on Thu 26 Nov 2009 rated 10 out of 10.

Our experience was great.

Positives: I liked the general atmosphere.

Negatives: I did not like the French fries we ordered from room service.

Reviewer: Not provided on Thu 01 Oct 2009 rated 8 out of 10.

I would visit this hotel again, as well as recommend it to others. First class service.

Positives: Very clean and professional staff, it was everything that I hoped and expected.

Negatives: I had one small problem of packages being sent to the wrong room, but everything worked out fine.

Reviewer: Not provided on Mon 24 Aug 2009 rated 8 out of 10.

Make a meal menu affordable in price for guest on budget.

Positives: Pool was very relaxing and work out room was great.

Negatives: Food was very over priced for what you recieved.

Reviewer: Not provided on Tue 21 Jul 2009 rated 7 out of 10.

Good for business traveler and has a very good view from any direction to look out either towards downtown of Dallas or any where nearby.

Positives: Location.

Negatives: Furniture is too old.

Reviewer: Not provided on Sun 28 Dec 2008 rated 10 out of 10.

This hotel met all of our expectations.

Positives: Everything about the hotel was great. It was beautifully decorated for Christmas.

Negatives: Wish we could have stayed on a high floor.

Reviewer: Not provided on Wed 24 Sep 2008 rated 9 out of 10.

This was a relaxing getaway for my husband and I, the hotel has good restaurants inside the hotel, but also within walking distance there are a couple upscale dining places. Perfect for a getaway, anniversary, etc.

Positives: The atmosphere was beautiful.

Negatives: The

Reviewer: Not provided on Mon 08 Sep 2008 rated 9 out of 10.

We had a favorable stay at the hotel.

Positives: The hotel was relaxed and comfortable.

Negatives: Parking was limited.

Reviewer: Not provided on Thu 04 Sep 2008 rated 9 out of 10.

We really didn't spend a lot of time at this hotel, just came for six flags, but it took me almost 2 hours to find it and I travel a bit too. Maybe it was just late and I was tired. Talk about off the beaten path - this was it! It was lovely, and comfortable with large rooms and comfy beds. No kids channels though- but it was ok. They need help in the parking department though - our last night is when the hurricane came and had evacuee's come in. I couldn't find a parking place. People were parked up and down the street. Free apples at the front desk- no vending machines though - but again, no big deal. All in all, it was a pleasant stay.

Positives: Very beautiful, free parking, comfortable beds.

Negatives: Hardest hotel ever to find.

Reviewer: Not provided on Tue 02 Sep 2008 rated 10 out of 10.

It has always been our favorite - we love the Omni Mandalay.

Positives: The music and bar at the pool all day!

Negatives: Shouldn't be charged to use hotel computers for internet.

Reviewer: Not provided on Tue 02 Sep 2008 rated 9 out of 10.

Very attentive staff, large comfortable room with all of the amenities that one could expect from a four star restaurant.

Positives: Extremely friendly staff, very helpful, very comfortable room.

Negatives: Nothing, I would recommend this hotel to anyone.

Reviewer: Not provided on Mon 01 Sep 2008 rated 10 out of 10.

Wonderful place to stay. The staff was very professional. The spa is awesome. The dining is superb however it is not a motel 6, no vending machines there is a refreshment area in room that are priced a little beyond reasonable.

Positives: The ambience of the hotel was wonderful and they met all expectations.

Negatives: The pool was quite away from the room and the paper holder in the bathroom was defective.

Reviewer: Not provided on Tue 26 Aug 2008 rated 5 out of 10.

I would rather stay somewhere else. Maybe this was an isolated incident.

Positives: Location.

Negatives: We had no hot water, room was by the ice machine which was annoying; terrible smell in bathroom, coffee too strong from room service.

Reviewer: Not provided on Tue 19 Aug 2008 rated 8 out of 10.

The Mandalay was an incredible place to stay although, room wise it was not any better then an average hotel with exceptions to nice sheets and a nice comforter. Overpriced food and in room items. $6.00 for a bottle of water - get out your wallet! Would I stay again, yeah, probably so!

Positives: Great pool and gym.

Negatives: Bathtub was incredibly small.

Reviewer: Not provided on Tue 19 Aug 2008 rated 10 out of 10.

We definitely enjoyed our stay there. We hope to stay at the Mandalay more often.

Positives: We were upgraded to a suite free of charge.

Negatives: The ice machine didn't work and it cost $6.99 per 15 minutes to connect to the internet.