Holiday Inn Express

Reviewer: Not provided on Tue 02 Jun 2009 rated 8 out of 10.

The hotel was clean and furnished nicely. It was quiet and comfortable.

Positives: The hotel was clean and nicely furnished. The desk staff was courteous and helpful.

Negatives: The breakfast was not good.

Reviewer: Not provided on Mon 20 Oct 2008 rated 10 out of 10.

This hotel is in close proximity to The House of Blues, George R. Brown Convention Center, Minute Maid Park, among other attractions. It was very pleasant to walk to our destination, which seem unheard of in Houston.

Positives: Spacious room.

Negatives: Under construction.

Reviewer: Not provided on Fri 25 Jul 2008 rated 9 out of 10.

This hotel was very nice, my wife and son liked staying there.

Positives: The swimming pool.

Negatives: No restaurant.

Reviewer: Not provided on Sun 20 Jul 2008 rated 9 out of 10.

This is a great hotel if you have an event at the Toyota Center. Nice location is what youre getting.

Positives: Very convenient location if you have an event at the Toyota Center.

Negatives: A/C could have worked faster.

Reviewer: Not provided on Thu 17 Jul 2008 rated 9 out of 10.

Overall the hotel was very good. When you enter the elevator its hot and the halls were hot!

Positives: The staff and location were great.

Negatives: The shower curtain did not close all the way and the bathroom door did not lock.

Reviewer: Not provided on Thu 22 May 2008 rated 10 out of 10.

I would recommend hotel, I enjoyed my stay there though I would suggest that the hotel hire more friendly staff or otherwise invest in good customer service lessons. I felt discriminated, because I saw how the other persons behind me was treated, very different than us, which was very uncomfortable!

Positives: I liked the hotel look, very clean!

Negatives: Bad customer service!

Reviewer: Not provided on Fri 18 Apr 2008 rated 7 out of 10.

Hotel was fine. Breakfast was good. Location great. Parking limited.

Positives: Great location to our destination.

Negatives: The smell was bad. Strong flowery cleaner smell.

Reviewer: Not provided on Thu 11 Oct 2007 rated 10 out of 10.

Loved it! The rooms were great! The beds were heavenly and they even had Wi-Fi! The bathrooms were huge and the shampoo and conditioner etc. was plentiful. The portions were generous and smelled great. The walk to the Toyota Center was only one minute away and very safe. It is well lit. So close to downtown and a wonderful place to stay. I can't wait to return! The staff is no nice and professional! Though the best factor is how great the beds are!

Positives: The beds were awesome! Wow, I almost didn't want to leave!

Negatives: Nothing bad to say.

Reviewer: Not provided on Mon 09 Jul 2007 rated 9 out of 10.

This hotel was perfect for our needs because we were able to walk to our event. It wasn't luxurious, but clean and adequate for the price.

Positives: Located within one block of the event I was attending.

Negatives: Not a large selection of places to eat in the area.

Reviewer: Not provided on Mon 02 Jul 2007 rated 8 out of 10.

I liked it and everyone was very friendly. The breakfast outstanding. Safe surroundings.

Positives: I loved the closeness to especially the passport agency. Everything was within walking distance, even Macy's.

Negatives: One could not close the curtains. It did not bother too much since we were on the 4th floor. But the glare from the light post was bothersome.

Reviewer: Not provided on Wed 21 Mar 2007 rated 3 out of 10.

We arrived on time for check in and were given a room, when we went in the key did not work. My husband went back to the lobby and we were given another room. When we opened the door, a family was occupying the room already. We made a trip back to the lobby again and were finally given a room. It was very inconvenient as we had to carry out luggage with our two children back down and to three different rooms. There is a hanger in the restroom telling guests to try not to request additional towels as they are trying to conserve water, however, the hotel does not provide towels in the swimming area. The toilet sprayed us every time we flushed it, gross. I was not happy with the rating this room has. If I wanted to stay in a one star hotel I would have.

Positives: Breakfast.

Negatives: Sauna and hot tub.

Reviewer: Not provided on Tue 30 Jan 2007 rated 10 out of 10.

It was conveniently located. The rooms were clean and neat. The breakfast was outstanding.

Positives: Location and price.

Negatives: Check in staff.

Reviewer: Not provided on Sat 23 Dec 2006 rated 9 out of 10.

Our car was broken into and ransacked the last niter we were there. We had to park in back of hotel because of the lateness of the hour. Nothing was taken or destroyed in this vandalism, but I feel it definitely should not have happened and we probably will not stay there again for that reason and that reason only. We did not report it to the hotel, but were so glad just to get out of there.

Positives: Superb breakfast, large fluffy towels, pleasant staff.

Negatives: Unsafe parking area behind hotel.

Reviewer: Not provided on Mon 10 Jul 2006 rated 9 out of 10.

The Holiday Inn Express is a nice, clean, reasonably priced hotel, close to everything around the downtown Houston area, but know that it does not offer a cafe within the hotel.

Positives: It had a reasonable price, and was close to everything that we wanted to see in downtown Houston.

Negatives: I was disappointed that they did not have a cafe of some sort within the hotel.

Reviewer: Not provided on Thu 05 Jan 2006 rated 10 out of 10.

It's a good, clean hotel. Great for families and is in downtown Houston accessible to the highway, but does not have the view or sound of it.

Positives: The staff was overall very friendly. The gym, pool, and hot tub were clean.

Negatives: Late checking out was only able to give me an extra hour and a half. I was hoping for 3.

Reviewer: Not provided on Thu 28 Jul 2005 rated 9 out of 10.

Overall.. it was great!!!

Positives: Brand new, very very comfortable stay

Negatives: front desk staff not always available at night