The St. Regis Houston

Reviewer: Not provided on Tue 26 Apr 2011 rated 10 out of 10.

The St. Regis in Houston is a very nice hotel. It's listed as a 5 star hotel and while I'm not certain the rooms were 5 star quality, the friendliness and helpfulness of the staff certainly was. The rooms were a pretty good size, clean and comfortable.

Positives: The staff was extremely courteous and the rooms were spacious and quite Comfortable..

Negatives: The required valet parking fee was a bit steep at $29 per night..

Reviewer: Not provided on Thu 03 Feb 2011 rated 10 out of 10.

Very nice but all the things you get for free at other hotels have to be paid for at this one.

Positives: Very nice and exclusive.

Negatives: $32 valet parking and no self-parking option.

Reviewer: Not provided on Fri 19 Nov 2010 rated 10 out of 10.

I was in awe from the moment I entered and sad when it was time to check-out. I have never been to such a fine establishment where you were greeted everywhere you went. I would recommend this fine hotel to anyone. I was even upgraded to a hotel room. This was a very romantic get away for my husband and myself and we have agreed that this will not be our last stay at the St. Regis hotel. Discount or not we will be going back.

Positives: There were fresh flowers in every room and the staff treated everyone very respectfully.

Negatives: I was unaware of a 350.00 deposit as opposed to a standard 3 star hotel that charges 30.00.

Reviewer: Not provided on Tue 16 Nov 2010 rated 10 out of 10.

The hotel is in a great location. We were not able to use any of their facilities because we were gone all day. The room was beautiful and clean. Lovely beds and draperies. Bathroom could have been a bit bigger, and water pressure was low. Lighting was bad, as in most hotels. All in all, I would stay again because it is a very well kept hotel, and the front desk was very nice.

Positives: The front desk was very accommodating when asked for two beds.

Negatives: We were never helped in any way by bellmen or outside staff. Opened our own doors with suitcases!

Reviewer: Not provided on Tue 02 Nov 2010 rated 9 out of 10.

I will stay there again.

Positives: The staff is superb.

Negatives: The bar is way too dark and I didn' t like it.

Reviewer: Not provided on Wed 22 Sep 2010 rated 10 out of 10.

Best hotel that I have ever stayed in. The staff were super friendly and valet was wicked. The concierge was the best I've ever encounted super friendly and very knowledgeable about what was going on.

Positives: Service is phenominal.

Negatives: Pool could have a bar.

Reviewer: Not provided on Tue 27 Apr 2010 rated 7 out of 10.

I was disappointed with some of the fees the hotel charged - $ 27 for mandatory valet parking. I also noticed when I checked out that they charged me a $ 4.99 fee for texting someone from my cell phone in the room. When I mentioned it to the front desk, she tartly said, "It's for use of the Wi-Fi internet service ma'am, its not free." I would have preferred a warning or posting of some kind in the room.

<BR/>

Positives: The fresh, fragrant bouquets of flowers in the lobby.

Negatives: They charge $ 4.99 if you text someone from your cell phone in your room.

Reviewer: Not provided on Sat 20 Feb 2010 rated 9 out of 10.

The staff was very friendly and professional. From the time we walked through the door, my husband and I felt like we were in an upscale hotel based on the professionalism of the staff. The hotel lobby and lounge areas were kept perfectly clean and adorned with decorations (i.e. flower arrangements).

Positives: Added accents to the rooms such as crown moulding and leather lounge seats.

Negatives: Charging for everything including a toothbrush!

Reviewer: Not provided on Wed 17 Feb 2010 rated 10 out of 10.

This is one of the nicest hotels I have stayed in anywhere. Very nice room, very clean, very professional staff.

Positives: Very friendly staff.

Negatives: Absolutely nothing.

Reviewer: Not provided on Thu 04 Feb 2010 rated 10 out of 10.

Staff was very friendly and inviting. Best experience I ever had.

Positives: Great customer service.

Negatives: I can't do that because everything was great.

Reviewer: Not provided on Sat 16 Jan 2010 rated 10 out of 10.

Excellent location, beautiful environment, great service. Very clean. Would recommend to anyone.

Positives: Location, service, lovely room.

Negatives: Bar was a singles hang out.

Reviewer: Not provided on Wed 30 Dec 2009 rated 10 out of 10.

Great experience!

Positives: Everyone gives you their undivided attention, follow through on every detail!

Negatives: Nothing.

Reviewer: Not provided on Wed 02 Dec 2009 rated 10 out of 10.

If you are looking for a 5 star experience that is near the Galleria and in the midst of more restaurants than you can imagine, then this is the place for you.

Positives: The service from valets on was impeccable.

Negatives: I didn't have time to use the spa.

Reviewer: Not provided on Tue 13 Oct 2009 rated 10 out of 10.

The St. Regis is an elegant hotel that boasts of wonderfully appointed rooms. The hotel staff was courteous and accommodating.

Positives: Elegant, yet simplistic. It was a wonderful and luxurious retreat.

Negatives: Valet parking was required and pricey.

Reviewer: Not provided on Thu 09 Aug 2007 rated 9 out of 10.

Its nice location and the room was very comfortable, but it needs like a little terrace. Good service.
<BR/>

Positives: Its is comfortable.

Negatives: They charge me twice at the parking.

Reviewer: Not provided on Mon 30 Apr 2007 rated 9 out of 10.

The peek of luxury. Needs a better menu.

Positives: Excellent staff.

Negatives: Not a very good menu.

Reviewer: Not provided on Tue 20 Feb 2007 rated 10 out of 10.

The st. Regis definitely represents attention to detail from the moment you arrive. The staff is well trained and equipped to meet your every need. The Remington bar provided the perfect balance to a fun and romantic weekend getaway.

Positives: The staff and service was outstanding. Far better than most hotels!

Negatives: The bath tub faucet leaked.

Reviewer: Not provided on Wed 03 May 2006 rated 10 out of 10.

First class hotel that is very well maintained and provided great personal service to guests.

Positives: Great service.

Negatives: Needs more waiters around pool.