Four Points By Sheraton

Reviewer: Not provided on Sun 07 Feb 2010 rated 8 out of 10.

This is a very quiet, comfortable hotel, that raws a good crowd in the bar area at happy hour. The staff is nice and knowledgeable, the rooms are comfortable and are great for business with lots of desk space. The bathrooms are a little small but they have made some changes to them to utilize the space as best as possible. If you are not from the city it will seem noisy, but that with every hotel near a major highway or intersection. I would have been 100% on this hotel if they had thrown in a free breakfast. I just think they don't have a regular flow of people to be able to control the cost and waste for that yet.

Positives: The comfortable rooms with lots of workspace and seating.

Negatives: The location is a little hard to access unless you know your way around Houston.

Reviewer: Not provided on Mon 14 Dec 2009 rated 7 out of 10.

Inside the walls of this hotel, it is very nice. Step outside and it is noise and concrete walls.

Positives: I liked the price I paid.

Negatives: A concrete jungle surrounds the hotel.

Reviewer: Not provided on Sun 17 May 2009 rated 10 out of 10.

I would definitely stay at this hotel again. The staff was great and the room was very nice. The room was large and had a good amount of storage which was nice since we were staying for a week.

Positives: Staff was great, room was comfortable and in an great location.

Negatives: Comfortable bed but sheets wouldn't stay on the bed.

Reviewer: Not provided on Sun 04 Jan 2009 rated 10 out of 10.

The hotel presents as a dated high-rise with the motel-like environment from the outside. However, much renovation has take place inside that makes the hotel upscale and spacious. There are several floors of two-room suites that make the hotel inviting, luxurious, and welcoming. I hope to be able to return to this location on my next trip to Houston. The staff was most helpful and professional!

Positives: I was pleasantly surprise in the hotel. The outside is dated with motel-type look, but I was so pleased with the accommodations made by the hotel.

Negatives: The hotel is located on the intersection of two busy freeways so the noise level was loud at times from the traffic.

Reviewer: Not provided on Mon 01 Dec 2008 rated 8 out of 10.

Clean and comfortable hotel with a nice pool.

Positives: Beds and pillows were comfortable.

Negatives: Faucet made a loud noise.

Reviewer: Not provided on Wed 15 Oct 2008 rated 10 out of 10.

This hotel was wonderful. We had a key within 30 seconds of walking in. The room was huge, even with 4 of us staying in the suite we were able to relax. My kids loved the pool and I liked that the hotel surrounded the pool so you couldn't see the highway. Traffic noise didn't bother us at all. The staff was efficient & friendly. The breakfast was a hot buffet, eggs, bacon etc. With a family the free breakfast saved us at least $25 to eat the same thing at a restaurant. We will stay here again.

Positives: The room was huge - we were very comfortable.

Negatives: The bathroom was a little small.

Reviewer: Not provided on Wed 03 Sep 2008 rated 10 out of 10.

Very clean and the shower pressure was excellent. My stay was very pleasant.

Positives: Bed nice and firm but soft. Great shower!

Negatives: Bathroom was a little small.

Reviewer: Not provided on Tue 02 Sep 2008 rated 6 out of 10.

The Four Points Sheraton is a nice hotel caught in the middle of construction all around it. After the road work is completed Four Points would be more appealing but the rooms are still very cramped. The wait staff at the restaurant only waited on us once and we were the only customers! I had to get them off the phone to get more apple juice for my son. I ordered orange juice and the waitress brought out apple juice for me even after confirming that I wanted orange juice.

Positives: The room looked very nice and the lobby was very clean.

Negatives: The room was very small and cramped.

Reviewer: Not provided on Mon 01 Sep 2008 rated 10 out of 10.

Evening employee at the front desk was more helpful than any employee at any hotel I have ever stayed at and he had a very friendly attitude. I've never met anyone like him in this industry. Housekeeping was wonderful as the room was always clean when I returned from work. When I slept later on the weekends they did not mind returning later in the day to clean the room. The four points by Sheraton is a three star hotel but if it was in a resort area it would qualify as a five star in my book. The bartender was extremely friendly. I hope to be able to stay there again.

Positives: Clean, convenient location to I-10 and the beltway, easy access although construction is currently in process.

Negatives: Nothing. I liked everything.

Reviewer: Not provided on Mon 01 Sep 2008 rated 10 out of 10.

Overall, nice hotel & stay. I recommend this place to everyone.

Positives: Everything about the hotel was good.

Negatives: Bathrooms could have been larger.

Reviewer: Not provided on Wed 14 May 2008 rated 10 out of 10.

This hotel is one to enjoy. A pleasurable experience and very professional staff. Clean and nicely decorated and prepared. Excellent experience.

Positives: Staff was pleasurable and helpful. Great service.

Negatives: Horrible construction all around the hotel location.

Reviewer: Not provided on Sun 11 May 2008 rated 9 out of 10.

Hotel was very nice and everything was updated and clean. We stayed during the week and the only problem was some noise coming from the next room. Like construction and the elevator was next to our room and we heard that too. Everything else was very nice. The bar area was modern looking and clean.

Positives: Rooms very nice and updated.

Negatives: Noise from outside was disturbing.

Reviewer: Not provided on Tue 06 May 2008 rated 10 out of 10.

This hotel is in an odd spot with heavy road construction that made it near impossible to come and go from the hotel. The saving grace was the employees and the nice cabana room by the pool. The hotel itself was spotless and I have never met a friendlier hotel staff in all of my travels.

Positives: The staff was beyond excellent.

Negatives: Road construction made it very hard to come and go.

Reviewer: Not provided on Mon 05 May 2008 rated 10 out of 10.

Very helpful and friendly staff.

Positives: Spacious rooms.

Negatives: Construction around hotel.

Reviewer: Not provided on Thu 01 May 2008 rated 8 out of 10.

Hotel was previously taken over by the Star wood chain and renovated extensively. This is a corporate location, not a franchise operation so nothing was skimped in renovations in ensuring guest comfortable. Staff are wonderful and accommodating. Free parking, Wi-Fi, local calling and bottled water at this location. Great access to freeways, but bring your ear plugs if you are a light sleeper, as traffic noise is constant.

Positives: High percentage of suites, and was upgraded check-in, great staff and super service!

Negatives: Located at Beltway 8 and Interstate 10, hotel is surrounded by freeway noise. Serious construction all around the hotel, adds to noise levels.

Reviewer: Not provided on Wed 30 Apr 2008 rated 10 out of 10.

The room was great, the service was exceptional and we would recommend this hotel to everyone we know.

Positives: Staff was extremely friendly.

Negatives: Construction around the hotel.