Hilton Americas Houston

Reviewer: Not provided on Sun 12 Dec 2010 rated 1 out of 10.

Great hotel that put big $ in the lobby, not rooms. Staff are not trained or trained wrong. No way...run. They treated me badly because I paid Priceline rate.....first time ever. Go anywhere else!

Positives: Pretty lobby.

Negatives: Rooms ugly..bathroom like a hospital. Staff are rude like inner city people! No manager on duty!

Reviewer: Not provided on Sun 12 Dec 2010 rated 8 out of 10.

Meet my expectations in term of hotel space, even room is smaller than expected. However, the cleanliness and convenient is great.

Positives: Clean, roomy and convenient location in term of downtown .

Negatives: Nothing.

Reviewer: Not provided on Wed 17 Nov 2010 rated 9 out of 10.

Very nice location.

Positives: It was very nice and clean.

Negatives: The restroom in the room was not comfortable.

Reviewer: Not provided on Tue 14 Sep 2010 rated 9 out of 10.

We had a great stay here. The people were friendly, the hotel was clean and well maintained. Yes, everything cost more, but you could choose to utilize the services or not. Parking was $28/night valet and $18/night (plus tax) and the parking garage was convenient and safe. Free shuttle to downtown area, including Minute Maid Park, but be aware that it only runs until 11 PM.

Positives: Front desk personnel were very helpful and friendly. Great location. Very clean.

Negatives: Expensive parking and amenities.

Reviewer: Not provided on Sun 22 Aug 2010 rated 10 out of 10.

I loved it. Ate at Spencer's downstairs. Fantastic! The staff is absolutely professional! The hotel was clean, quiet with a beautiful pool and jacuzzi.

Positives: Price, location, friendly staf and, luxurious.

Negatives: Had to pay to use the gym.

Reviewer: Not provided on Sat 31 Jul 2010 rated 10 out of 10.

This hotel is great for family, couples, or business!

Positives: Overall stay was awesome.

Negatives: All good.

Reviewer: Not provided on Wed 12 May 2010 rated 10 out of 10.

The hotel itself is beautiful, clean, and artfully decorated with a lot of attention to detail. We enjoyed the very comfortable bed, luxurious bathroom and shower, decent view of Houston, and friendly and professional service at the front desk.

Positives: Lobby was beautiful, room big and comfortable, good front desk service.

Negatives: Malfunctioning temperature control in shower, electrical outlet not working.

Reviewer: Not provided on Mon 04 Jan 2010 rated 5 out of 10.

Needs attention to detail.

Positives: Great shower.

Negatives: Bad bed, no laundry bag, no key to liquor cabinet.

Reviewer: Not provided on Mon 04 Jan 2010 rated 10 out of 10.

Highly recommend the hotel for local downtown stay.

Positives: It was terrific stay.

Negatives: As always a great time.

Reviewer: Not provided on Tue 17 Nov 2009 rated 10 out of 10.

Can't wait to come back.

Positives: Very clean and exceptional.

Negatives: Nothing.

Reviewer: Not provided on Mon 16 Nov 2009 rated 9 out of 10.

Great location for travelers on business in downtown Houston or attending a convention or professional baseball game or professional basketball game.

Positives: I liked the location.

Negatives: There was something wrong with the thermostat in my room.

Reviewer: Not provided on Sat 24 Oct 2009 rated 10 out of 10.

Excellent location to sports arena, Minute Maid park, Toyota Center, GRB convention center. Very upscale restaurants nearby. Close to freeway system. Spacious rooms. Good amenities. Pool and spa relaxing. Pool on roof with adjoining patio that overlooked the city.

Positives: Enclosed passageway to the George R. Brown convention center. Well lighted area at night. Scenic park across the street. Very quiet.

Negatives: Had to pay for parking in hotel garage. No refrigerator for medical needs. Shower head was poorly adjusted and ran water all over floor .

Reviewer: Not provided on Tue 18 Aug 2009 rated 10 out of 10.

I was with my daughter and granddaughters and felt very safe at this hotel. The staff was friendly and helpful. It was nice to have the choice of valet service since we were women alone. Would definately stay again.

Positives: The staff was extremely friendly and helpful.

Negatives: The food was a little expensive.

Reviewer: Not provided on Sun 19 Jul 2009 rated 7 out of 10.

Most excellent hotel for the nondrinker.

Positives: Closeness to convention center.

Negatives: Drinks in the bar were horribly overpriced!

Reviewer: Not provided on Tue 09 Jun 2009 rated 10 out of 10.

Great place close to ball park - teenagers were very impressed.

Positives: Pool on 24th floor - teenager impressed.

Negatives: Nothing.

Reviewer: Not provided on Tue 12 May 2009 rated 9 out of 10.

Very prompt and orderly. Get the valet parking at the hotel. Nice and quiet place.

Positives: Location is perfect.

Negatives: To large.

Reviewer: Not provided on Sat 25 Apr 2009 rated 9 out of 10.

The hotel is the nicest Hilton I've ever stayed in. The staff is excellent, though it would have been nice to have another option from the crowded, loud lobby bar for a late night cocktail in a quieter setting.

Positives: Spectacular lobby, pool area is gorgeous also.

Negatives: Had two double beds, wanted one king; also was told the courtesy bus would pick us up after the opera - it didn't come get us!