Hyatt Regency

Reviewer: Not provided on Fri 29 Jul 2011 rated 10 out of 10.

I went to Houston with my granddaughter to bring her to the zoo and aquarium!! The location was perfect it was extremely clean, and the staff was great! The rooms are large and the view was breathtaking! I felt very safe as I arrived rather late the staff was out waiting to assist you and a bell man went up 26 floors with us. Thanks for such a wonderful trip!

Positives: Clean, great location, and the staff was terrific! I will stay here again!

Negatives: Nothing, everything was great.

Reviewer: Not provided on Thu 09 Jun 2011 rated 10 out of 10.

The staff was very helpful and friendly. The public areas were very clean and well kept. The room was as clean as any I have seen-I used to work in hotels across the country and have seen literally thousands of rooms-so this means a lot. The pool had a lot of chlorine, but that is to be expected of a public pool for obvious reasons. I have nothing, but good things to say about my stay.

Positives: Extremely cleaned and well maintained.

Negatives: The pool was over chlorinated.

Reviewer: Not provided on Sun 01 May 2011 rated 10 out of 10.

The staff are very friendly and helpful. The hotel is beautiful and has lots of amenities that one would normally have to travel off site to obtain.

Positives: Loved the architecture!

Negatives: It's downtown location is confusing and difficult to access freeways if you get lost.

Reviewer: Not provided on Mon 25 Apr 2011 rated 10 out of 10.

Very nice, upscale, slightly on the boring side.

Positives: Upscale, clean, and newly furnished.

Negatives: Healthy walk to restaurant hubs.

Reviewer: Not provided on Tue 05 Apr 2011 rated 9 out of 10.

Beautiful hotel with friendly helpful staff with great downtown location. Only negative was stained room carpeting and lack of phone book. Would use again and again.

Positives: Friendly staff, good location.

Negatives: Only negative dirty room carpet.

Reviewer: Not provided on Thu 24 Mar 2011 rated 9 out of 10.

The Hyatt Regency was very nice. The room was extremely comfortable. I was disappointed in the size and type of bathtub and the lack of children television channels, but everything else was wonderful.

Positives: The room was very nice. The hotel staff was extremely friendly and accommodating.

Negatives: It needs more children television channels, like Cartoon Network, Nickelodeon, etc.

Reviewer: Not provided on Fri 11 Feb 2011 rated 9 out of 10.

It is a hotel with a dreary atrium that needs art hanging from the ceiling. The rooms are great, roomy and smartly and comfortably furnished with good views .

Positives: The room decor was very nice.

Negatives: Had cheap, rough Kleenexes.

Reviewer: Not provided on Sun 30 Jan 2011 rated 8 out of 10.

Very nice hotel. Lives up to Hyatt name. Room was a little dark because of small window in a high-rise hotel surrounded by other high-rise buildings.

Positives: Good location. Clean. Nicely appointed rooms.

Negatives: Room was not very quiet. Noise from atrium bar filtered in. Heard snoring from next door.

Reviewer: Not provided on Tue 14 Dec 2010 rated 10 out of 10.

Excellent... parking is not convenient... and it is expensive to park and valet.

Positives: Beautiful lobby, room, service.

Negatives: Parking expensive.

Reviewer: Not provided on Thu 16 Sep 2010 rated 10 out of 10.

This hotel is utterly breathtaking. The hotel staff was always helpful and courteous. I recommend this hotel to anyone and will definitely revisit.

Positives: The concierge, the beauty of the hotel and the romantic feel of the room.

Negatives: I did not like the fact that I was only able to stay throughout the weekend.

Reviewer: Not provided on Tue 24 Aug 2010 rated 10 out of 10.

The hotel was excellent. The food was good. The swimming pool was awesome. The only negative thing part was the parking. Parking was 25 dollars a day.

Positives: Hospitality.

Negatives: Parking was horrible.

Reviewer: Not provided on Mon 19 Jul 2010 rated 8 out of 10.

Rooms were very large and well kept. Very clean and comfortable.

Positives: I could park my car myself at the adjacent parking garage.

Negatives: Hotel restaurant was high for the quality of food.

Reviewer: Not provided on Sat 10 Jul 2010 rated 10 out of 10.

Was traveling with my terminally ill sister to a M.D. appt. Everyone treated us like royalty, even though my sister does not "look sick". Van driver, concierge, bellboys, front desk personnel, and valet parkers were great, and the rooms were super nice with really comfortable beds.

Positives: The staff was welcoming and so attentive. Very service oriented.

Negatives: Sold Pepsi products instead of Coke.

Reviewer: Not provided on Sun 04 Jul 2010 rated 9 out of 10.

Close to convention center. Valets were friendly. Room was clean and comfortable.

Positives: Location.

Negatives: Parking.

Reviewer: Not provided on Sat 26 Jun 2010 rated 10 out of 10.

This hotel is yet best<BR/>I every stay.The hotel staff was great help and generous to us.

Positives: Beautiful place to stay for a while.

Negatives: Nothing really.

Reviewer: Not provided on Sun 09 May 2010 rated 8 out of 10.

Excellent location in downtown Houston which has become a very &quot;hip'' place to stay with many restaurants, bars, and shops. The rooms were generous in size and comfortable with 32 inch flat screen TVs. It is a very large 800 room hotel with an attractive lobby bar. The hotel has Don Shula's Steakhouse in the lobby, but no separate casual restaurant although you could order sandwiches at the lobby bar. They served breakfast in the steakhouse. The staff was very accommodating and filled my request for a King bed. I would definitely stay here again.

Positives: Room was very comfortable and quiet.

Negatives: Lacked a casual dining restaurant.

Reviewer: Not provided on Sat 01 May 2010 rated 7 out of 10.

Good value but the room smelled musty and was very dark.

Positives: Open lobby space was fantastic.

Negatives: Room smelled musty and was dark.

Reviewer: Not provided on Mon 26 Apr 2010 rated 10 out of 10.

Super nice, well managed hotel right in the center of medical and sports centers. Excellent, quiet clean rooms. Pleasant but invisible staff. Perfect stay.

Positives: Clean, efficient and

Negatives: A

Reviewer: Not provided on Sun 21 Mar 2010 rated 9 out of 10.

Excellent location, price, and amenities.

Positives: Very friendly staff and clean.

Negatives: No hot tub.

Reviewer: Not provided on Wed 03 Mar 2010 rated 9 out of 10.

You won't find a place with nicer employees. Everyone we encountered was extremely friendly and so helpful.

Positives: Everyone working there was very friendly and helpful.

Negatives: Everything was expensive.

Reviewer: Not provided on Mon 01 Mar 2010 rated 10 out of 10.

The newly renovated rooms are large enough to feel comfortable and are very clean. Bed was great! And the hotel staff was extremely friendly and helpful.

Positives: The staff was incredibly friendly and rooms were updated.

Negatives: Parking is pretty expensive here, $25/ night.

Reviewer: Not provided on Sun 28 Feb 2010 rated 9 out of 10.

Elegant business hotel in downtown Houston. Smaller than average-sized but well-appointed rooms, all overlooking expansive 30-story atrium. Fantastic staff.

Positives: Convenient location, great staff.

Negatives: Gym is small, though well-stocked in the space available.

Reviewer: Not provided on Fri 15 Jan 2010 rated 1 out of 10.

I have stayed in Hilton, Marriott, Starwood and almost all the other four star and up hotels. This was the first time in a Hyatt and unlike all the other hotel groups Hyatt would not give me reward points for my stay. I will not stay at Hyatt again. I had no hot water the first night and no housekeeping the second night. The food at the bar was slow in coming and ice cold when delivered.

Positives: The valets were very nice and helpful.

Negatives: Bad food, bad bed, no hot water, no Hyatt point credit, poor location.

Reviewer: Not provided on Sun 06 Dec 2009 rated 10 out of 10.

Upscale, modern, definitely worth every penny. I had a great experience in this hotel stay - everything was tastefully decorated. An oasis in downtown Houston - near theatre district.

Positives: Very modern decor, excellent hotel. I thoroughly enjoyed my experience there.

Negatives: Navigating in downtown Houston can be a bit tricky.

Reviewer: Not provided on Mon 30 Nov 2009 rated 8 out of 10.

Nice location. Hotel charges $25+/day to park. Hotel only has king beds or doubles available making it tight for a family.

Positives: Pleasant staff. Good location.

Negatives: Only full size or kings. No queens. $ parking.

Reviewer: Not provided on Wed 28 Oct 2009 rated 10 out of 10.

I was very impressed with the quality of appointments, and with the service. The detective and the doorman combined to send out bulletins to city taxi companies to find and return a purse of my daughter left in a taxi, with credit cards and money intact!

Positives: Very attractive, quiet, flat screens, great service (bartender went to the kitchen to make hot chocolate for my daughter after room service closed.

Negatives: I liked everything.

Reviewer: Not provided on Thu 01 Oct 2009 rated 10 out of 10.

This was the nicest hotel I have stayed in. The room and hotel were immaculate and beautiful. The staff all were very nice from the valet guys, to the front desk staff, to the housekeeping employees, to room service. I enjoyed my experience so much! The food that I ordered which included a dinner of steak and an omelet for breakfast were delicious. I would like to stay at this hotel anytime I am in Houston. Any other hotel would just be a disappointment.

Positives: The members of the hotel staff were all very nice and helpful.

Negatives: NA