Courtyard

Reviewer: Not provided on Mon 28 Jun 2010 rated 10 out of 10.

The rooms were quiet, comfortable, and very clean. The staff was very friendly and helpful, offering directions, and dining suggestions. The laundromat did not have a change machine, but they provided the front desk and complimentary laundry soap and fabric softener, which was very helpful!

Positives: EVERYONE from staff was very friendly and helpful.

Negatives: Nothing.

Reviewer: Not provided on Mon 20 Apr 2009 rated 9 out of 10.

Great hotel, worth the 3 star, we didn't use the restaurant, plenty of shopping and eating around. Good to have pool when you travel with kids, the garden where the pool is, is amazing we like it a lot. Rooms were great, recently renovated, very Zen-like, we loved them. The room smelled a little humid but they put an apparatus and solved the problem. No problems with reservations or checking in or out. Great stay. Definitely would stay again.

Positives: Beautiful remodeled rooms, great location, good pool.

Negatives: Room smelled a little humid.

Reviewer: Not provided on Sun 19 Apr 2009 rated 7 out of 10.

This hotel appeared to be new. The common areas were clean and nicely decorated, as was the pool area. However, the room housekeeping services were poor, and the front desk staff was slow to address problems with inadequate linens and room key cards not working.

Positives: The hotel appeared to be new and was conveniently located.

Negatives: Housekeeping was very poor. The room was not cleaned to our satisfaction.

Reviewer: Not provided on Fri 10 Oct 2008 rated 8 out of 10.

The staff was overly friendly.

Positives: Free parking and

Negatives: Location was hard to find.

Reviewer: Not provided on Thu 14 Aug 2008 rated 4 out of 10.

Overall, poor condition for a courtyard hotel. Will not recommend to anyone. Nothing else available in the area. One of the worst hotel stays I have ever had.

Positives: Nothing.

Negatives: Phone in one room did not work, TV in other room green picture was not viewable. Nothing done about phone when asked to get it fixed.

Reviewer: Not provided on Wed 09 Jul 2008 rated 7 out of 10.

Everything was great except one thing. They kicked us out of the pool every night at 11 o'clock. Considering it was a holiday weekend and I was there with a family probably staying in about 15-20 rooms in the hotel, we should have been allowed to stay in the pool area. The pool area is removed from the rooms and should not cause any noise problems. Instead, we were asked to move to a very crowded gazebo area directly outside the windows of a significant portion of the hotel. People were looking out the windows and complaining of the noise. This would not have been a problem had we been allowed to stay in the pool area.

Positives: Spacious room.

Negatives: The pool hours should be extended on the holiday weekend.

Reviewer: Not provided on Thu 03 Jul 2008 rated 10 out of 10.

I had an issue with a charge and the manager handled it properly.

Positives: Staff was the best I have dealt with in years.

Negatives: Pool to small for me it was nice.

Reviewer: Not provided on Wed 30 Apr 2008 rated 8 out of 10.

Pillows were very numerous, but all too fluffy. Many people prefer flatter pillows. I had to go get my own.

Positives: Our second room was very quiet, had a nice view of the Courtyard.

Negatives: On Monday, the elevators were closed from 10 am to noon, without notice to guests. This was very bad timing for a fire drill, right at check out time.

Reviewer: Not provided on Wed 01 Aug 2007 rated 9 out of 10.

This building met what we expected from this chain of hotels. It was clean and comfortable when many hotels in the area had reviews mentioning "mold" and "roaches." I would definitely stay here again. It is worth the extra drive to stay somewhere this clean, comfortable, and affordable in this area.

Positives: Very clean and comfortable. Friendly staff.

Negatives: Not much to see/do nearby. Airport 10 minutes away.

Reviewer: Not provided on Sat 28 Jul 2007 rated 10 out of 10.

Good location, everything is nearby, including a shopping mall, diners, Wal-mart, target, movie theaters, car wash, etc. The only thing is that it is not easily accessible from the highway; you have to exit and then turn around and head on the feeder to get to the hotel. Overall, it was good, clean, good room service, easy but secure access to the room via doors on the side of the facility. I would definitely stay on this hotel again.

Positives: Clean, comfortable.

Negatives: No free breakfast.

Reviewer: Not provided on Sat 28 Jul 2007 rated 8 out of 10.

Overall, we were satisfied with the hotel. The only complaint was that the pool was very small. It literally looked like an oversize tub. The beds were not very comfortable either.

Positives: We loved the location of the hotel.

Negatives: The pool was extremely small and my children were disappointed.

Reviewer: Not provided on Wed 11 Jul 2007 rated 2 out of 10.

Will never go back.

Positives: Leaving.

Negatives: Only a king bed was offered.

Reviewer: Not provided on Thu 05 Jul 2007 rated 8 out of 10.

This hotel is in a great location, has a restaurant with a great breakfast buffet. Close to other restaurants and shopping. Very friendly staff. Would recommend for family with children.

Positives: Location, friendliness of staff, and great value.

Negatives: Television needs to be replaced.

Reviewer: Not provided on Thu 31 May 2007 rated 7 out of 10.

Get new beds. The hotel was nice but the beds were awful.

Positives: Clean.

Negatives: The bed was as hard as a brick. Horrible for backs.

Reviewer: Not provided on Wed 30 May 2007 rated 7 out of 10.

Overall the hotel was nice. Good location and friendly staff. They just need to update the quality of the beds to something a bit softer.

Positives: The staff was friendly. Manager met us outside to check us in since the floor in the lobby was wet.

Negatives: The bed. It was too hard. Felt like we were sleeping on the hard ground.

Reviewer: Not provided on Tue 01 May 2007 rated 10 out of 10.

I recommend anybody this hotel cause everything is clean, well organized, and respectful. Very comfortable

Positives: I like everything about the hotel.

Negatives: There is nothing to like about the hotel.